Gigaset S820A User Manual
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Summary of Contents for Gigaset Gigaset S820A
- Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.
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Page 3: Gigaset S820/S820A - Touch & Type
Gigaset S820/S820A – Touch & Type Gigaset S820/S820A Touch & Type – Touchscreen/display ¢ Status bar ( page 21) ¢ Icons ( page 64) show the telephone's current set- ¢ tings and operating status. Touch the status bar to open the status page ( page 21). - Page 4 Gigaset S820/S820A – Touch & Type Registration/paging key on the base ¢ Press briefly: start paging ( page 45) ¢ Press and hold: set base to registration mode ( page 44) Answer machine display (S820A only) No light: answer machine is deactivated Light: answer machine is activated Pulsing: new messages on the answer machine...
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Page 5: Table Of Contents
Contents Contents Gigaset S820/S820A – Touch & Type ............1 Safety precautions . -
Page 6: Safety Precautions
Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the device to your chil- dren. Use only the power adapter indicated on the device. Use only rechargeable batteries that correspond to the specification (see "Technical Data"). - Page 7 Safety precautions Please note The device cannot be used in the event of a power failure. It is also not possible to trans- mit emergency calls. Emergency numbers cannot be dialled if the keypad lock is activated!
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Page 8: Getting Started
Getting started Getting started Checking the package contents One Gigaset S820/S820A base One power adapter for the base One phone cord One Gigaset handset One battery cover (rear cover for the handset) Two batteries One belt clip One rubber seal for the USB connection One user guide. -
Page 9: Power Supply
Getting started Connecting the base with the phone network and the mains power supply ¤ Plug the telephone cable into the con- nection socket on the back of the base until it clicks into place; then push the cable into the clips. ¤... -
Page 10: Setting Up The Handset For Use
Getting started Setting up the handset for use The handset’s display and keys are covered with a protective film. Please remove the protective film! Caution Please do not use any touchscreen styli to operate the handset! Do not use any protective sleeves/films from other manufacturers, as they may restrict the operation of your handset. -
Page 11: Attaching The Belt Clip
Getting started To reopen the battery cover to replace the battery: ¤ Insert your fingernail into the notch on the top of the cover and push down- wards. Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach –... - Page 12 Getting started Setting up the base and handset – installation wizard The installation wizard starts automatically the first time your handset is connected to the base after switching on or after registration. It helps you to configure the following key settings on the handset and base.
- Page 13 Getting started Setting the time Edit The current position is shown in colour and the digit flashes. ¤ Enter the digits via the keypad. The cursor position Time moves one space to the right each time a digit is ...
- Page 14 Getting started Setting the display language Welcome The current language is displayed under Display Lan- Time guage. 00:00 If you want to change the setting: ¤ Date Touch the Display Language field. 01.04.2012 Display Language English Country United Kingdom...
- Page 15 Getting started Please note If you have selected Other Country instead of a country, the Welcome page will also show the Country (Dial Code) entry. ¤ Press Country (Dial Code) and enter the International Prefix and International Area Code for the international country code as described below for the local area code. Entering the local area code ¤...
- Page 16 Getting started Ã Þ ò Ð ô ó V Once you have configured all the necessary settings, your handset switches to idle status. Your phone is now ready for use.  ˜...
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Page 17: What Would You Like To Do Next
Getting started What would you like to do next? After successfully setting up the phone, you can make calls straight away, customise your Gigaset according to your requirements or firstly familiarise yourself with the operating features. Customising the idle display You can select the functions you use most often to design the display according to your needs. -
Page 18: Understanding The Operating Steps
Understanding the operating steps Understanding the operating steps In this user guide, the keys on your Gigaset S820/S820A are depicted as follows: c / v / a Talk key/menu key/end call key 0 to O Digit/letter keys * / # Star key/hash key... -
Page 19: Display Pages
Display pages Display pages Idle display (individually customisable) You can customise the idle display to suit your needs. Bring together the key applications you want to start up directly from idle status with a single "touch". By default, the date and time are displayed and quick access to call lists and contacts is possible. - Page 20 Display pages Menu pages "Applications" "Settings" Applications Settings Applications Settings Applications Settings ž á ï Á ã í Š Baby 1 Touch Divert Date + Audio Display Select Call Pro- Quick tection Phone Call Time Settings Services Dial ¾ Ï »...
- Page 21 You can call up the messages page by pressing the messages key d on the keypad. You can access the following message lists: ž Answer machine list (Gigaset S820A only) 5 Network mailbox, if your network provider supports this function and the number of the network mailbox is stored in your telephone ·...
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Page 22: Deleting Lists
The list type (in the header) Missed Calls Icon for the type of entry: Call list: ™ (Missed), › (Accepted), š (Outgoing), ý à (Call on the answer machine, Gigaset S820A James Foster ™ 18:30, Home only) SMS list: Œ (unread), † (read) 01712233445566 ™... -
Page 23: Max. Range
(meaning of the icons, page 64). Status page: ¹ You can change the settings for ECO DECT ( the answer machine of the Gigaset S820A and Max. Range ¹ the Bluetooth interface via the status bar. ¤ Touch the status bar to open the status page. -
Page 24: Using The Telephone
Using the telephone Using the telephone The Gigaset S820/S820A has a unique operating concept. It combines the benefits of the touch- screen with those of a conventional keypad. You navigate around the menu settings and appli- cations and activate/deactivate functions via the touchscreen and can enter numbers and let- ters via the keypad. - Page 25 Using the telephone Operating the touchscreen You operate the handset mainly via the display. Icons, list entries, switches and selection areas shown on the display are touch sensitive areas. Touching these areas allows you to set and start functions and navigate between the various dis- play screens (pages).
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Page 26: Correcting Incorrect Entries
Using the telephone Selection fields If two or three alternative settings are available for one Call Divert selection field parameter, these alternatives are displayed in the form of (example) selection fields. The current setting appears in orange. ¤ Call To change it, briefly touch the selection field you Divert Notification require. -
Page 27: Entering Text
Using the telephone Entering text Each key between 0 and O is assigned several letters and characters. The characters are displayed in a selection line at the bottom of the screen when you press a key. The selected character is highlighted. Briefly press the key several times in succession to select the required letter/character. -
Page 28: Making Calls
Making calls Making calls Making an external call ¤ Enter the number and briefly press c. ¤ Press and hold c; enter number. You can cancel dialling by pressing a. Dialling with the redial list ¤ Briefly press c to open the redial list. You have the following options: ¤... -
Page 29: One Touch Call
If Auto Answer is activated ( page 34), remove the handset from the charger. ¤ ¢ Gigaset S820A: Touch to divert the call to the answer machine ( page 41). ¢ Accepting a call on a Bluetooth headset: page 48. -
Page 30: Call Display
Enter the number, press c twice. Switching between earpiece and handsfree mode During a call, when establishing the connection and when listening to the answer machine (Gigaset S820A only): ¤ Press c. Place the handset in the charger during a call: ¤... - Page 31 Making calls Changing the earpiece, handsfree and headset volume Use the side keys Ô / Ó ( ¢ page 1) to adjust the volume for the current mode (handsfree, ear- piece, headset) during a call. The current setting appears on the display .
- Page 32 Save SMS notification You can be notified about missed calls and/or new answer machine messages (Gigaset S820A only) via SMS. Alternatively, you can divert your calls to another number. SMS notification is not yet set up or you wish to change the current setting: ¤...
- Page 33 Making calls Network services during an external call Call waiting during an external call ¢ If this function is activated ( page 29), a call waiting tone sounds during an external call to indicate that a further party is calling. The following message is displayed. ¤...
- Page 34 Making calls Call swapping Prerequisite: You are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call. The numbers or names of both participants are shown in the display. The participant with whom you are currently speaking is highlighted in colour.
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Page 35: Changing Phone Settings
Changing phone settings Changing phone settings The handset and base are preconfigured, but you can change the settings to suit your individual requirements. You can change settings either during a call or in idle status via the Settings menu page. Changing the display language Menu key v ¤... - Page 36 75or For missed calls 76or For new SMS Dis. mwi-led sig. MC For messages on the answer machine (Gigaset S820A only)/network mail- ¤ Þ . Confirm with You can see the message type (e.g., 7/5) in the header; the current setting (e.g., 0) is displayed in the input field.
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Page 37: Setting Ringtones
Changing phone settings Setting ringtones Setting volume, melody ¤ ¤ ¤ Menu key v ì Audio Settings Settings menu page Ringtones (Handset) Ringtone volume for all calls ¤ Touch Ô / Ó, several times if necessary, to adjust Ringtones (Handset) the volume. -
Page 38: Activation Mode
Changing phone settings Protection from undesired calls Setting time control for external calls You can specify a time period when you want the tele- Activation Mode phone to ring quietly or not at all. ¤ ¤ 1 Call Menu key v Ø... -
Page 39: Blocked Numbers
Changing phone settings Blacklist If the blacklist function is activated, calls from blacklisted numbers are either rejected or only appear in the display. The setting applies for all registered handsets and the base. Editing the blacklist ¤ ¤ ¤ ¤ Menu key v ... -
Page 40: Changing The System Pin
Changing phone settings Changing the system PIN Menu key v ¤ ¤ ¤ ¤ ¤ Ê Settings menu page System Security System PIN Enter ¤ ¤ ¤ current PIN (factory setting: 0000) è Enter new system PIN (4 digits; 0 - 9) è... -
Page 41: Eco Dect
ECO DECT ECO DECT ECO DECT indicates low energy consumption and reduced transmission power. Reduced transmission power (radiation) In normal operation mode (factory setting): On delivery, the device is set to maximum range. This guarantees optimised wireless manage- ment. The handset does not emit a signal in idle status (no radiation). Only the base ensures con- tact with the handset is maintained through low-strength wireless signals. -
Page 42: Answer Machine (Gigaset S820A)
Answer machine (Gigaset S820A) Answer machine (Gigaset S820A) Activating/deactivating the Answer Machine answer machine Menu key v ¤ Activation Settings menu page ¤ ¤ Ã Answer Machine Activation on/off Mode Announcement Setting up the answer machine Announcements Defining Mode Menu key v ¤... -
Page 43: Playing Back Messages
Answer machine (Gigaset S820A) Additional setting options Set the recording parameters: ¤ Recordings Open the Recordings sub-menu. Recording Length Recording Length: 1 min., 2 min., 3 min. or 3 min. Maximum. Recording Quality: Longplay or Excellent. Recording Quality Excellent Ring Delay: No Delay, After 10 seconds, After 18 seconds, After 30 seconds or Automatic Ring Delay (10 seconds if there are new messages,... - Page 44 Answer machine (Gigaset S820A) ¤ Record Recording of external call: Options End recording: End Record Tell the other party that the call is being recorded. ¢ You can be notified about new answer machine messages via SMS ( page 30). Operating when on the move (remote operation) Check or activate the answer machine from another telephone (e.g., from a hotel, mobile phone).
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Page 45: Network Mailbox
Network mailbox Network mailbox You cannot use the network mailbox unless you have requested it from your provider and saved the network mailbox number in your phone. ¤ ¤ Menu key v ¶ Settings menu page Network Mailbox ¤ ¤... -
Page 46: Multiple Handsets
Multiple handsets Multiple handsets Registering handsets You can register up to six handsets to your base. You must initiate registration of the handset on both the base and on the handset. Both must occur within 60 seconds. ¤ On the base: Press and hold (at least 3 seconds) the registration/paging key. ¤... -
Page 47: Paging A Handset
Multiple handsets De-registering handsets Menu key v ¤ ¤ Settings menu page É HS + Base You want to de-register the handset currently being used: ¤ ¤ If necessary, enter the system PIN and confirm with è De-register ¤ Confirm de-registration with Yes. If the handset is still registered to other bases, it switches to the base with the best reception ¢... -
Page 48: Listening In To An External Call
Multiple handsets Internal consultation/internal transfer You are speaking with an external participant and want to consult an internal participant or transfer the call to him. ¤ ¤ ¤ Consultation Internal If more than two handsets are registered to the base, select one handset or All. -
Page 49: Bluetooth Devices
Bluetooth devices Bluetooth devices You can register up to five data devices (PC, PDA, mobile phones) and one Bluetooth headset. You must activate Bluetooth on the handset, ensure the devices are visible if necessary and then register the handset. You can exchange contacts entries using the data devices and load ringtones and pictures to the ¢... -
Page 50: Use
Bluetooth devices Trusting the device - adding the device to the known devices list ¤ ¤ ¤ Select the device in the Devices Found list Trust Device If necessary, enter the PIN of the device you want to register and press è to confirm. PIN for a data device: Enter any PIN on the handset and then also on the data device.... -
Page 51: Contacts (Address Book)
Contacts (address book) Contacts (address book) You can save up to four numbers, together with first names and surnames, eMail addresses, birthdays/anniversaries with signalling, VIP ringtone and caller picture in a contacts entry. You can synchronise the contacts with the Outlook contacts in your PC address book and upload ¢... -
Page 52: Editing Entries
Contacts (address book) Editing entries ¤ Touch N. ¤ Change/delete first name, surname, number or eMail address: Touch the entry Where nec- ¤ Delete data by touching ç ¤ essary, touch the relevant field Where necessary, enter new ¤ ‘ data Touch è... - Page 53 Contacts (address book) Transferring an entry/contacts to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base. The other handset and the base can send and receive contacts entries. You can transfer the entire contacts, an individual entry or multiple individual entries. Please note An external call interrupts the transfer.
- Page 54 Contacts (address book) Receiving a vCard with Bluetooth Prerequisite: The handset is in idle status. Bluetooth is activated. ¤ ¢ If the sender is in the Known Devices list ( page 48), receipt occurs automatically. ¤ If the sender is not in the Known Devices list, enter the sender’s device PIN and touch è. Following the vCard transfer, state whether the device should be added (Yes) to the Known Devices list or not (No).
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Page 55: Call List
Show Show by type Accepted: List of accepted calls by type and calls recorded by the answer machine (Ã, Gigaset S820A only) ¤ Show by type Outgoing: List of outgoing calls (dialled numbers) The last 20 entries are shown in the call list. -
Page 56: Calendar
Calendar Calendar You can remind yourself of up to 30 appointments. Birth- days in the contacts are transferred to the calendar. August 2012 The current date is highlighted in white in the calendar. Days with appointments are marked with a coloured bar. When you select a day, it is briefly highlighted in colour. -
Page 57: Alarm
Alarm Displaying unacknowledged appointments/birthdays The following appointments and birthdays are saved in the Reminders / Events list: The appointment/birthday reminder was not acknowledged. The appointment/birthday was signalled during a phone call. The handset was deactivated at the time of the appointment/birthday. The last 20 entries are displayed.... -
Page 58: Baby Phone
Baby phone Baby phone When the baby phone is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The baby phone call to an external number is cancelled after approximately 90 seconds. The talk key and menu keys are locked when the baby phone is activated. -
Page 59: Sms (Text Messages)
SMS (text messages) SMS (text messages) Your device is supplied ready for you to send text messages immediately. Prerequisites: Calling Line Identification is enabled. Your network provider supports SMS within the fixed line network. To receive SMS messages, you must be registered with your network provider. This usually occurs automatically when you send your first text message. -
Page 60: Receiving An Sms
SMS (text messages) Receiving an SMS Incoming SMS messages are saved in the inbox; linked SMS messages are, in general, displayed as one SMS. Activating/deactivating first ringtone muting Every incoming SMS is signalled by a single ring of the ringtone. If you accept such a "call" on the first ring, the SMS is lost. -
Page 61: Active Send Centre
SMS (text messages) Setting up the SMS centre The phone number for at least one SMS centre must be stored in the device in order to send SMS messages. The SMS centre is set by default; you should not need to change it under normal cir- cumstances. -
Page 62: Sms Troubleshooting
SMS (text messages) SMS troubleshooting E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS centre failed, see self-help. Self-help with errors You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥... -
Page 63: Synchronisation With Your Pc (Gigaset Quicksync)
Synchronisation with your PC (Gigaset QuickSync) Synchronisation with your PC (Gigaset QuickSync) You can: Synchronise your handset's directory with your Google contacts online via the cloud Synchronise the contacts on your handset with your PC’s Outlook contacts Load caller pictures to the handset from the PC Download pictures as a screensaver from the PC to the handset Download sounds (ringtones) from the PC to the handset Make outgoing calls and accept incoming calls. -
Page 64: Connecting The Base Station To The Pabx/Router
Never: Deactivate the access code. ¤ Calls from Call Lists: The access code should only be prefixed when dialling from a list (SMS, calls, answer machine (Gigaset S820A)). ¤ All Calls: The access code should be prefixed to every number. * XES stands for "eXtended Echo Suppression". -
Page 65: Setting Pauses
Connecting the base station to the PABX/router Setting pauses Menu key v ¤ ¤ *#05# Then enter one of the following function codes: Pause after line seizure: ¤ ¤ ¤ ¤ è Delete current setting: ç è for 1 sec. ... -
Page 66: Display Icons
Display icons Display icons Options bar icons The following functions are available in the options bar depending on the operating situation: Icon Action Icon Action è ‘ Return to the previous display. Save/select – Mute handset microphone Edit entry, enter new appointment –... - Page 67 Display icons Signalling display icons < š Connection Connection cannot be Establishing a connec- established established/connection tion (outgoing call) terminated ð Ø Ù Ú Ø w Ú Ø Ú Internal/external call Alarm call Birthday reminder call Ø á Ú Answer machine Reminder call for is recording appointment...
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Page 68: Setting Options
Setting options Setting options Open the Settings menu page: ¤ Briefly press menu key v when the handset is in idle mode. ¤ Touch Settings in the header. Please note Not all of the functions described in this user guide are available in all countries. á... -
Page 69: Service Centr
Setting options Ï ECO DECT Max. Range page 39 No Radiation page 39 System Repeater Mode page 37 Security System PIN page 38 Resets Handset Reset page 38 Base Reset page 38 Clean-up List Appointments page 20 Calls page 20 Messages page 20 Contacts... - Page 70 Setting options Ì Activation page 40 Mode Announcement page 40 Answer Advisory Message Machine Time Control (Gigaset S820A) Announcements Announcement page 40 Advisory Message Recordings Recording Length page 41 Recording Quality Ring Delay Call Screening page 41 Play Time Stamp page 41 Access Number...
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Page 71: Service (Customer Care)
Service (Customer Care) Service (Customer Care) Step by step towards your solution with Gigaset Customer Care www.gigaset.com/service After purchasing your Gigaset phone, please register it at: www.gigaset.com/register Your personal customer account gives you rapid access to our customer advisers, the online forum and much more. Visit our Customer Care pages: www.gigaset.com/service Here you will find:... -
Page 72: Questions And Answers
Service (Customer Care) Questions and answers If you have any queries about the use of your telephone, suggested solutions are available on the Internet at www.gigaset.com/service ¤ ¤ FAQ First steps for troubleshooting. The table below also lists steps for troubleshooting. Registration or connection problems with a Bluetooth headset. - Page 73 You cannot listen to messages on the network mailbox. Your PABX is set to pulse dialling. ¥ Set your PABX to tone dialling. Gigaset S820A only: No time is specified for a message in the call list. Date/time are not set. ¥...
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Page 74: Guarantee Certificate United Kingdom
Service (Customer Care) Authorisation This device is intended for analogue phone lines in the UK and on the Irish network. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC. A copy of the Declaration of Conformity is available at this Internet address:... -
Page 75: Guarantee Certificate Ireland
Service (Customer Care) Guarantee Certificate Ireland Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s Guarantee under the conditions set out below: In the case of new devices and their components exhibiting defects resulting from manufac- turing and/or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. - Page 76 Service (Customer Care) Exclusion of liability Your handset's display has a resolution of 240x320 pixels. Each pixel consists of three subpixels (red, green, blue). It may be the case that a pixel is incorrectly controlled or has a colour deviation. This is normal and no reason for a warranty claim.
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Page 77: Environment
Environment Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are com- mitted to a responsibility for our products that comprises their entire life cycle. -
Page 78: Appendix
Appendix Appendix Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances. - Page 79 Appendix Information about the USB port The handset’s battery is charged using a USB connection with a power supply of 500 mA. On USB connections with lower charging currents, the consumption of the handset itself may be greater than the recharging. In this case the battery charge decreases. Base power consumption S820 S820A...
- Page 80 Appendix Character set tables Standard characters Press the relevant key the number of times indicated. ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù û ÿ...
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Page 81: Accessories
Accessories Accessories Upgrade your Gigaset to a cordless PABX: Gigaset S820H handset Brilliant sound quality in handsfree mode Illuminated keypad Side key for simple volume control 2.4" touchscreen Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 20 h/250 h, standard batteries Brilliant sound quality in speaker mode: ... - Page 82 Accessories Gigaset SL910H handset Full compatibility only available with firmware update (from version 100) approx. November/December 2012. Innovative touchscreen operating concept Handset with real metal frame 8.1 cm TFT colour display Brilliant sound quality in handsfree mode Bluetooth® and mini USB Individual menu configuration Contacts capacity for 500 vCards Talk/standby time of up to 13 h/180 h...
- Page 83 Accessories Gigaset S810H handset Brilliant sound quality in handsfree mode High-quality keypad with backlight Side key for simple volume control 1.8" TFT colour display Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 13 h/180 h, standard batteries Large font for call lists and contacts Brilliant sound quality in speaker mode: ...
- Page 84 Accessories L410 handsfree clip for cordless phones Complete freedom of movement when making calls Practical clip fastening Perfect sound quality in handsfree mode Simple call pickup from handset Weight approx. 30 g ECO-DECT 5 volume settings LED status display Talk/standby time of up to 5 h/120 h Ranges in buildings up to 50 m, outdoors up to 300 m www.gigaset.com/gigasetl410 Compatibility...
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Page 85: Index
Index Index ......Baby phone ..... . . Back function . - Page 86 Index Charger (handset) ......connecting ......Calendar .
- Page 87 Index ..... . . Dialling mode ..... . . Dialling pause Handset Display...
- Page 88 Index ....... . . Installation wizard Memory space in contacts Internal Menu .
- Page 89 Index ..Recording quality (ans. mach.) Redirect, see Call divert PABX ....Redirecting (ans. mach.) ....connecting base .
- Page 90 Index ..... . . Settings menu Settings options ......Talk key .
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