Gigaset s820 User Manual
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Summary of Contents for Gigaset s820

  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand  that is fully committed to sustainability.  This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com...
  • Page 3: Gigaset S820 - Touch & Type

    Press and hold: activate/deactivate keypad and display lock ( page 21) Recall key Recall (flash),  Press and hold: enter dialling pause Message key ¢ Call up messages page ( page 18) Mini USB connection socket Connect the handset to your PC (Gigaset QuickSync)
  • Page 4 Gigaset S820 – Touch & Type Registration/paging key on the base ¢ Press briefly: start paging ( page 40) ¢ Press and hold: set base to registration mode ( page 39) Message/registration mode display Pulsing: new messages received ¢ Flashing: base in registration mode...
  • Page 5: Table Of Contents

    Synchronisation with your PC (Gigaset QuickSync) ........
  • Page 6: Safety Precautions

    Do not use the devices in environments with a potential explosion hazard (e.g., paint shops). If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.
  • Page 7: Getting Started

    Please note: Never expose the telephone to the effects of heat sources, direct sunlight or other electrical devices. Protect your Gigaset from moisture, dust, corrosive liquids and fumes.
  • Page 8: Power Supply

    Getting started Connecting the base with the phone network and the mains power supply ¤ Plug the telephone cable into the con- nection socket  on the back of the base until it clicks into place; then push the cable into the clips. ¤...
  • Page 9: Setting Up The Handset For Use

    ¢ Use only rechargeable batteries ( page 68) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury. For exam- ple, the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.
  • Page 10: Attaching The Belt Clip

    Getting started To reopen the battery cover to replace the battery: ¤ Insert your fingernail into the notch on the top of the cover and push down- wards.   Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach –...
  • Page 11 Getting started Setting up the base and handset – installation wizard The installation wizard starts automatically the first time your handset is connected to the base after switching on or after registration. It helps you to configure the following key settings on the handset and base.
  • Page 12 Getting started  Setting the time Edit  The current position is shown in colour and the digit  flashes.  ¤ Enter the digits via the keypad. The cursor position  Time moves one space to the right each time a digit is ...
  • Page 13 Getting started  Setting the display language  Welcome  The current language is displayed under Display Lan-  Time guage.  00:00 If you want to change the setting:  ¤ Date Touch the Display Language field. 01.04.2012 Display Language English Country South Africa...
  • Page 14 Getting started Entering the local area code ¤ Area (Dial Code) Touch the Area (Dial Code) field. (not configured) Skip Save Settings Settings The Local Prefix is the country-specific area code that pre- Area (Dial Code) cedes the Local Area Code when the country code is not Local Prefix dialled.
  • Page 15 Getting started ò Ð ô ó V Once you have configured all the necessary settings, your handset switches to idle status. Your phone is now ready for use. Â ˜...
  • Page 16: What Would You Like To Do Next

    Download your personal ringtones and images to your handset Connect your handset to your PC via Bluetooth/USB and download ringtones and images to your handset with the help of our Gigaset QuickSync software. For the free download and more information, see www.gigaset.com/gigasets820.
  • Page 17: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps In this user guide, the keys on your Gigaset S820 are depicted as follows: c / v / a Talk key/menu key/end call key 0 to O Digit/letter keys * / # Star key/hash key...
  • Page 18: Display Pages

    Display pages Display pages Idle display (individually customisable) You can customise the idle display to suit your needs. Bring together the key applications you want to start up directly from idle status with a single "touch". By default, the date and time are displayed and quick access to call lists and contacts is possible.
  • Page 19 Display pages Menu pages "Applications" "Settings" Applications Settings Applications Settings Applications Settings ž á ï Á ã í Š Baby 1 Touch Divert Date + Audio Display Select Call Pro- Quick tection Phone Call Time Settings Services Dial ¾ Ï »...
  • Page 20 Display pages Messages page You can call up the messages page by pressing the messages key d on the keypad. You can access the following message lists: 5 Network mailbox, if your network provider supports this function and the number of the network mailbox is stored in your telephone ·...
  • Page 21: Deleting Lists

    Display pages List entry The following information is displayed in the list entries: Call list (example) The list type (in the header) Missed Calls Icon for the type of entry: Call list: ™ (Missed), › (Accepted), š (Outgoing) ý SMS list: Œ (unread), † (read) James Foster ™...
  • Page 22 Display pages Status bar and status page ò The top line in the idle display is called the status bar. It Ð ô ó V shows the phone's current settings and operating state ¢ (meaning of the icons, page 59). Status page: ¹...
  • Page 23: Using The Telephone

    Using the telephone Using the telephone The Gigaset S820 has a unique operating concept. It combines the benefits of the touchscreen with those of a conventional keypad. You navigate around the menu settings and applications and activate/deactivate functions via the touchscreen and can enter numbers and letters via the keypad.
  • Page 24: Operating The Touchscreen

    16 Mellow Call up submenus to adjust settings External Calls Current setting for External Calls 06 Gigaset Return to previous display view; settings are saved Switch: Switching functions on/off (activating/deactivating) or selecting functions Touch the switch briefly to activate/deactivate or select/ ‰...
  • Page 25: Correcting Incorrect Entries

    Using the telephone Selection fields If two or three alternative settings are available for one Call Divert selection field parameter, these alternatives are displayed in the form of (example) selection fields. The current setting appears in orange. ¤ Call To change it, briefly touch the selection field you Divert Notification require.
  • Page 26: Entering Text

    Using the telephone Entering text Each key between 0 and O is assigned several letters and characters. The characters are displayed in a selection line at the bottom of the screen when you press a key. The selected character is highlighted. Briefly press the key several times in succession to select the required letter/character.
  • Page 27: Making Calls

    Making calls Making calls Making an external call ¤ Enter the number and briefly press c. ¤ Press and hold c; enter number. You can cancel dialling by pressing a. Dialling with the redial list ¤ Briefly press c to open the redial list. You have the following options: ¤...
  • Page 28: One Touch Call

    ¢ Accepting a call on the Gigaset L410 handsfree clip ( page 74): Press the talk key. You need to register your L410 with the Gigaset S820 base before you can use it. Follow the instructions for the Gigaset L410.
  • Page 29: Call Display

    The default setting on your phone is set to display the caller's number, page 66 or ¤ www.gigaset.com/service Speaker If you are going to let someone listen in, you should tell the other party that this is happening. Activating handsfree mode while dialling ¤...
  • Page 30 Making calls Changing the earpiece, handsfree and headset volume Use the side keys Ô / Ó ( ¢ page 1) to adjust the volume for the current mode (handsfree, ear- piece, headset) during a call. The current setting appears on the display  .
  • Page 31 Making calls Contactability You can divert calls to another number. Alternatively, you can be notified about missed calls via SMS. Using call divert Call divert is not yet set up or you wish to change the current setting: ¤ ¤ Menu key v  ...
  • Page 32: Network Services During An External Call

    Making calls Network services during an external call Call waiting during an external call ¢ If this function is activated ( page 28), a call waiting tone sounds during an external call to indicate that a further party is calling. Consultation call Making another external call during an external call.
  • Page 33: Changing Phone Settings

    Screensaver Choose between an analogue clock/digital clock/picture/ slideshow. You can load pictures onto your handset using ¢ Activation the Gigaset QuickSync software ( page 56). To show the idle display again, briefly press a or the Selection display. Analogue Clock ¤...
  • Page 34: Setting Ringtones

    Changing phone settings Activating/deactivating the flashing message key Specify whether or not the message LED on the handset should flash to signal the receipt of new messages. ¤ ¤ In idle status: menu key v  *#05# ¤ Press the following keys to select the message type: 75or For missed calls 76or...
  • Page 35 ‘  Go back with You can load additional ringtones onto your handset using ¢ the Gigaset QuickSync software ( page 56). Activating/deactivating the ringtone Permanently activate/deactivate the ringtone: Press and hold the star key *.  When the ringtone is deactivated, ”  appears in the status bar.
  • Page 36 Changing phone settings Protection from undesired calls Setting time control for external calls You can specify a time period when you want the tele- Activation Mode phone to ring quietly or not at all. ¤ ¤   1  Call Menu key v Ø...
  • Page 37 After activating or deactivating the repeater, switch your handset off and on again ( page 21). Please note ¢ If you are using a repeater, ECO DECT settings ( page 37) are not available. You can register up to 6 Gigaset repeaters.
  • Page 38: Changing The System Pin

    Changing phone settings Changing the system PIN Menu key v ¤ ¤ ¤ ¤ ¤ Ê  Settings menu page    System  Security  System PIN  Enter ¤ ¤ ¤ current PIN (factory setting: 0000)  è  Enter new system PIN (4 digits; 0 - 9)  è...
  • Page 39: Eco Dect

    ECO DECT   ECO DECT   ECO DECT indicates low energy consumption and reduced transmission power. Reduced transmission power (radiation) In normal operation mode (factory setting): On delivery, the device is set to maximum range. This guarantees optimised wireless manage- ment. The handset does not emit a signal in idle status (no radiation). Only the base ensures con- tact with the handset is maintained through low-strength wireless signals.
  • Page 40: Network Mailbox

    Network mailbox Network mailbox You cannot use the network mailbox unless you have requested it from your provider and saved the network mailbox number in your phone. ¤ ¤ Menu key v ¶  Settings menu page    Network Mailbox ¤ ¤...
  • Page 41: Multiple Handsets

    In this case, de-register another handset that is no longer required and repeat the regis- tration procedure. You should start the registration procedure for other Gigaset handsets and handsets of other GAP-enabled devices in accordance with the respective operating instructions.
  • Page 42: Paging A Handset

    Multiple handsets De-registering handsets Menu key v ¤ ¤  Settings menu page  É HS + Base You want to de-register the handset currently being used: ¤ ¤ ¤ De-register  If necessary, enter the system PIN and confirm with è  Confirm de-reg- istration with Yes.
  • Page 43: Listening In To An External Call

    Multiple handsets Internal consultation/internal transfer You are speaking with an external participant and want to consult an internal participant or transfer the call to him. ¤ ¤ ¤ Consultation  Internal  If more than two handsets are registered to the base, select one handset or All.
  • Page 44: Bluetooth Devices

    You can exchange contacts entries using the data devices and load ringtones and pictures to the ¢ handset using the Gigaset QuickSync software ( page 56). Please note A headset must have the headset or handsfree profile. The handsfree profile is preferred.
  • Page 45 Bluetooth devices Trusting the device - adding the device to the known devices list ¤ ¤ ¤ Select the device in the Devices Found list  Trust Device  If necessary, enter the PIN of the device you want to register and press è to confirm. PIN for a data device: Enter any PIN on the handset and then also on the data device....
  • Page 46: Contacts (Address Book)

    Contacts (address book) Contacts (address book) You can save up to four numbers, together with first names and surnames, eMail addresses, birthdays/anniversaries with signalling, VIP ringtone and caller picture in a contacts entry. You can synchronise the contacts with the Outlook contacts in your PC address book and upload ¢...
  • Page 47: Editing Entries

    Contacts (address book) Editing entries ¤ Touch N. ¤ Change/delete first name, surname, number or eMail address: Touch the entry  Where nec- ¤  Delete data by touching ç ¤ essary, touch the relevant field  Where necessary, enter new ¤ ‘ data  Touch è...
  • Page 48 Contacts (address book) Transferring an entry/contacts to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base. The other handset and the base can send and receive contacts entries. You can transfer the entire contacts, an individual entry or multiple individual entries. Please note An external call interrupts the transfer.
  • Page 49: Receiving A Vcard With Bluetooth

    Contacts (address book) Receiving a vCard with Bluetooth Prerequisite: The handset is in idle status. Bluetooth is activated. ¤ ¢ If the sender is in the Known Devices list ( page 43), receipt occurs automatically. ¤ If the sender is not in the Known Devices list, enter the sender’s device PIN and touch è. Following the vCard transfer, state whether the device should be added (Yes) to the Known Devices list or not (No).
  • Page 50: Call List

    Call list Call list Your telephone stores various types of calls. Call list (example) ¤ ¢ Open the call list via the messages page ( page 18) ¢ Missed Calls or message pop-up ( page 18); open the Missed Calls list. ý...
  • Page 51: Calendar

    Calendar Calendar You can remind yourself of up to 30 appointments. Birth- days in the contacts are transferred to the calendar. August 2012 The current date is highlighted in white in the calendar. Days with appointments are marked with a coloured bar. When you select a day, it is briefly highlighted in colour.
  • Page 52: Alarm

    Alarm Displaying unacknowledged appointments/birthdays The following appointments and birthdays are saved in the Reminders / Events list: The appointment/birthday reminder was not acknowledged. The appointment/birthday was signalled during a phone call. The handset was deactivated at the time of the appointment/birthday. The last 20 entries are displayed....
  • Page 53: Baby Phone

    Baby phone Baby phone When the baby phone is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The baby phone call to an external number is cancelled after approximately 90 seconds. The talk key and menu keys are locked when the baby phone is activated.
  • Page 54: Sms (Text Messages)

    SMS (text messages) SMS (text messages) Your device is supplied ready for you to send text messages immediately. Prerequisites: Calling Line Identification is enabled. Your network provider supports SMS within the fixed line network. To receive SMS messages, you must be registered with your network provider.  This usually occurs automatically when you send your first text message.
  • Page 55: Receiving An Sms

    SMS (text messages) Receiving an SMS Incoming SMS messages are saved in the inbox; linked SMS messages are, in general, displayed as one SMS. Activating/deactivating first ringtone muting Every incoming SMS is signalled by a single ring of the ringtone. If you accept such a "call" on the first ring, the SMS is lost.
  • Page 56: Setting Up The Sms Centre

    SMS (text messages) Setting up the SMS centre The phone number for at least one SMS centre must be stored in the device in order to send SMS messages. The SMS centre is set by default; you should not need to change it under normal cir- cumstances.
  • Page 57: Sms Troubleshooting

    SMS (text messages) SMS troubleshooting E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS centre failed, see self-help. Self-help with errors You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥...
  • Page 58: Synchronisation With Your Pc (Gigaset Quicksync)

    - Screensaver 240 x 320 pixels To enable your handset to communicate with a PC, the "Gigaset QuickSync program (Version 7 or higher)" must be installed on your PC (free download and more information at www.gigaset.com/gigasets820). You can use this program to create a connection between PC ¢...
  • Page 59: Connecting The Base Station To The Pabx/Router

    Connecting the base station to the PABX/router Connecting the base station to the PABX/router Router operation You can reduce the echoes that may occur when using the analogue connection of a router by activating XES mode 1 . You can activate XES mode 2 if XES mode 1 does not sufficiently sup- press the echoes.
  • Page 60: Setting Pauses

    Connecting the base station to the PABX/router Setting pauses Menu key v ¤ ¤  *#05#  Then enter one of the following function codes: Pause after line seizure: ¤ ¤ ¤ ¤   è  Delete current setting: ç   è  for 1 sec.  ...
  • Page 61: Display Icons

    Display icons Display icons Options bar icons The following functions are available in the options bar depending on the operating situation: Icon Action Icon Action ‘ þ Return to the previous display. Deleting è – Mute handset microphone Save/select – (orange) Unmute handset microphone Edit entry, enter new appointment...
  • Page 62 Display icons Signalling display icons < š Connection Connection cannot be Establishing a connec- established established/connection tion (outgoing call) terminated ð Ø Ù Ú Ø w Ú Ø Ú Internal/external call Alarm call Birthday reminder call Ø á Ú Reminder call for appointment  ...
  • Page 63: Setting Options

    Setting options Setting options Open the Settings menu page: ¤ Briefly press menu key v when the handset is in idle mode. ¤ Touch Settings in the header. Please note Not all of the functions described in this user guide are available in all countries. á...
  • Page 64 Setting options Ï ECO DECT Max. Range page 37 No Radiation page 37 System Repeater Mode page 35 Security System PIN page 36 Resets Handset Reset page 36 Base Reset page 36 Clean-up List Appointments page 19 Calls page 19 Messages page 19 Contacts...
  • Page 65: Customer Service & Assistance

    Customer Service & Assistance Customer Service & Assistance Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the service section of our Gigaset online portal  www.gigaset.com/service. In our constantly updated online service you can find: Extensive information about our products...
  • Page 66 Mexico (Preço de uma ligação local) 01800 999 4442738 (01800 999 GIGASET) - - - - - - - - - - - - - - - - - - - -Demais localidades: Netherlands - - - - - - - - - - - - - 0900-3333102 - - - - - - - - - - - - - - - - - - - - - - -0800 888 3020...
  • Page 67: Questions And Answers

    Customer Service & Assistance Questions and answers If you have any queries about the use of your telephone, suggested solutions are available on the Internet at www.gigaset.com/service  ¤ ¤  FAQ  First steps for troubleshooting. The table below also lists steps for troubleshooting.
  • Page 68: Exclusion Of Liability

    Area (with the exception of Switzerland) depending on national type approval. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/CE. A copy of the Declaration of Conformity is available at this Internet address:...
  • Page 69: Environment

    Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are com- mitted to a responsibility for our products that comprises their entire life cycle.
  • Page 70: Appendix

    Capacity: 1300 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the battery and the way it is used. (All times are maximum possible times.) Standby time (hours) * Standby time in Eco mode+ (hours) * Talktime (hours) Operating time for 1.5 hours of calls per day (hours) *...
  • Page 71: General Specifications

    Appendix Information about the USB port The handset’s battery is charged using a USB connection with a power supply of 500 mA. On USB connections with lower charging currents, the consumption of the handset itself may be greater than the recharging. In this case the battery charge decreases. Base power consumption ...
  • Page 72 Appendix Character set tables Standard characters Press the relevant key the number of times indicated. ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù û ÿ...
  • Page 73: Accessories

    Accessories Accessories Upgrade your Gigaset to a cordless PABX: Gigaset S820H handset Brilliant sound quality in handsfree mode Illuminated keypad Side key for simple volume control 2.4" touchscreen Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 20 h/250 h, standard batteries Brilliant sound quality in speaker mode: ...
  • Page 74 Accessories Gigaset SL910H handset Full compatibility only available with firmware update  (from version 100) approx. November/December 2012. Innovative touchscreen operating concept Handset with real metal frame 8.1 cm TFT colour display Brilliant sound quality in handsfree mode Bluetooth® and mini USB...
  • Page 75 Accessories Gigaset S810H handset Brilliant sound quality in handsfree mode High-quality keypad with backlight Side key for simple volume control 1.8" TFT colour display Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 13 h/180 h, standard batteries Large font for call lists and contacts Brilliant sound quality in speaker mode: ...
  • Page 76: Gigaset Repeater

    Weight approx. 15 g Talktime up to 7 h www.gigaset.com/gigasetzx600 Gigaset repeater The Gigaset repeater can be used to increase the reception range between your Gigaset handset and the base. www.gigaset.com/gigasetrepeater Compatibility You can find more information about the handset functions in connection with the individual Gigaset bases at:...
  • Page 77: Index

    Index ......Index setting up ..... . wall mounting Battery .
  • Page 78 Index ......Calling messages ......
  • Page 79 ......registering ..registering another Gigaset ..registering to different base .
  • Page 80 Index ..... . . Main menu One touch call ......
  • Page 81 ....draft message list ..Registering other Gigaset handsets ....incoming list .
  • Page 82 Updating the handset firmware ....(Gigaset QuickSync) .....

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