Gigaset S820A Setup & User Manual
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Gigaset S820A Setup & User Manual

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  • Page 2 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 4: Gigaset S820/S820A - Touch & Type

    Gigaset S820/S820A – Touch & Type Gigaset S820/S820A Touch & Type – Touchscreen/display ¢ Status bar ( page 19) ¢ Icons ( page 55) show the telephone's current set- ¢ tings and operating status. Touch the status bar to open the status page ( page 19).
  • Page 5 Gigaset S820/S820A – Touch & Type Registration/paging key on the base ¢ Press briefly: start paging ( page 41) ¢ Press and hold: set base to registration mode ( page 40) Answering machine display  (S820A only) No light: answering machine is deactivated...

  • Page 6: Table Of Contents

    Synchronization with your PC (Gigaset QuickSync) ........

  • Page 7: Safety Precautions

    Do not use the devices in environments with a potential explosion hazard (e.g., paint shops). If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as these could inter- fere with other wireless services.

  • Page 8: Getting Started

    Please note: Never expose the telephone to the effects of heat sources, direct sunlight or other electrical devices. Protect your Gigaset from moisture, dust, corrosive liquids and fumes. en fr es...
  • Page 9 Getting started Connecting the base with the phone network and the A/C power outlet ¤ Plug the telephone cable into the con- nection socket  on the back of the base until it clicks into place; then push the cable into the clips. ¤...

  • Page 10: Setting Up The Handset For Use

    ¢ Use only rechargeable batteries ( page 69) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury. For exam- ple, the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

  • Page 11: Attaching The Belt Clip

    Getting started To reopen the battery cover to replace the battery: ¤ Insert your fingernail into the notch on the top of the cover and push down- wards.   Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach –...
  • Page 12 These keys are required for operation: Time and date Display language Answering machine language (S820A only) Country in which the phone will be used Your own area code Note: Some fields will not be displayed if your handset is registered with a base that has already been configured.
  • Page 13 Getting started If you want to adjust the settings at a later date: Welcome ¤ Touch the Skip Settings option at the bottom of the Time display. 00:00 am The handset then switches to idle status. Date You can configure the settings at any time using the 01/01/2012 Settings menu on your handset.

  • Page 14: Setting The Country

    Getting started Setting the answering machine language ¤ Welcome Touch the Answering Mach. Language field. ¤ Display Language Set the answering machine language as described American English above. Answering Mach. Language Setting the country American English The country in which you are going to use the phone Country and for which it is authorised must be indicated under Country.
  • Page 15 Getting started Ã Þ ò Ð ô ó V Once you have configured all the necessary settings, your handset switches to idle status. Your phone is now ready for use.  ˜ en fr es...

  • Page 16: What Would You Like To Do Next

    Download your personal ringtones and images to your handset Connect your handset to your PC via Bluetooth/USB and download ringtones and images to your handset with the help of our Gigaset QuickSync software. For the free download and more information, see www.gigaset.com/gigasets820.

  • Page 17: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps In this user guide, the keys on your Gigaset handset are depicted as follows: c / v / a Talk key/menu key/end call key 0 to O Digit/letter keys * / # Star key/hash key...

  • Page 18: Display Pages

    Display pages Display pages Idle display (individually customizable) You can customize the idle display to suit your needs. Bring together the key applications you want to start up directly from idle status with a single "touch". By default, the date and time are displayed and quick access to call lists and contacts is possible.
  • Page 19 Network tection Call Dial phony tooth Machine Mailbox Gigaset S820A Start telephone applications Adapt telephone settings to only suit your requirements Switching from the idle display to the Applications menu page and back: ¤ Briefly press the v menu key.
  • Page 20 You can call up the messages page by pressing the messages key d on the keypad. You can access the following message lists: ž Answering machine list (Gigaset S820A only) 5 Network mailbox, if your network provider supports this function and the number of the network mailbox is stored in your telephone Õ...

  • Page 21: Deleting Lists

    James Foster Icon for the type of entry: ™ 6:30 pm, Home Call list: ™ (Missed), › (Accepted), š (Outgoing), Ã (Call on the answering machine, Gigaset S820A 5559721212 ™ 11/06., 6:30 pm only) Answering machine list: Ã (call on the ...
  • Page 22 (meaning of the icons, page 55). Status page: ¹ You can change the settings for Max. Range ( the answering machine of the Gigaset S820A and ¹ the Bluetooth interface via the status bar. ¤ Max. Range Touch the status bar to open the status page.

  • Page 23: Using The Telephone

    Using the telephone Using the telephone The Gigaset S820/S820A has a unique operating concept. It combines the benefits of the touch- screen with those of a conventional keypad. You navigate around the menu settings and appli- cations and activate/deactivate functions via the touchscreen and can enter numbers and let- ters via the keypad.

  • Page 24: Operating The Touchscreen

    16 Mellow Call up submenus to adjust settings External Calls Current setting for External Calls 06 Gigaset Return to previous display view; settings are saved Switch: Switching functions on/off (activating/deactivating) or selecting functions Touch the switch briefly to activate/deactivate or select/ ‰...

  • Page 25: Correcting Incorrect Entries

    Using the telephone Selection fields If two or three alternative settings are available for one Selection field buttons parameter, these alternatives are displayed in the form of (example) selection fields. The current setting appears in orange. ¤ To change it, briefly touch the selection field you Home Office Cell...

  • Page 26: Entering Text

    Using the telephone Entering text Each key between 0 and O is assigned several letters and characters. The characters are displayed in a selection line at the bottom of the screen when you press a key. The selected character is highlighted. Briefly press the key several times in succession to select the required letter/character.

  • Page 27: Making Calls

    Making calls Making calls Making an external call ¤ Enter the number and briefly press c. ¤ Briefly press c; enter number. You can cancel dialling by pressing a. Dialling with the redial list ¤ Press and hold c to open the redial list. You have the following options: ¤...

  • Page 28: Dialling With The Directory

    Accepting a call on the Gigaset L410 handsfree clip ( page 73): Press the talk key. You need to register your L410 with the Gigaset S820/S820A base before you can use it. Follow the instructions for the Gigaset L410. en fr es...

  • Page 29: Call Display

    Making calls Call display For Caller ID (CID) The caller's name and phone number are displayed. If the caller’s number is already stored in your contact list, the display can also show the number type and If you have assigned a picture ¢...
  • Page 30 Enter the number, press c twice. Switching between earpiece and handsfree mode During a call, when establishing the connection and when listening to the answering machine (Gigaset S820A only): ¤ Press c. Place the handset in the charger during a call: ¤...

  • Page 31: Changing Phone Settings

    Changing phone settings Changing phone settings The handset and base are preconfigured, but you can change the settings to suit your individual requirements. You can change settings either during a call or in idle status via the Settings menu page. Changing the display language Menu key v ¤...

  • Page 32: Setting The Display Backlight

    Screensaver Choose between an analog clock/digital clock/picture/ slideshow. You can load pictures onto your handset using ¢ Activation the Gigaset QuickSync software ( page 53). To show the idle display again, briefly press a or the Selection display. Analog Clock Menu key v ¤...
  • Page 33 ¤ Press the following keys to select the message type: 75or For missed calls For messages on the answering Dis. mwi-led sig. MC machine (Gigaset S820A only)/ network mailbox ¤ Þ .   Confirm with You can see the message type (e.g., 7/5) in the header; the current setting (e.g., 0) is displayed in the input field.

  • Page 34: Setting Ringtones

    ‘  Go back with You can load additional ringtones onto your handset using ¢ the Gigaset QuickSync software ( page 53). Activating/deactivating the ringtone Permanently activate/deactivate the ringtone: Press and hold the star key *.  When the ringtone is deactivated, ”  appears in the status bar.
  • Page 35 Changing phone settings Setting the time format/date order Date + Time Menu key v ¤  Menu page Settings  á ¤ Time    Date + Time ¤ 00:00 am  Time Format  ¤  Select time format ( ´  =  selected) Time Format ¤...

  • Page 36: Changing The System Pin

    Changing phone settings Menu key v ¤ ¤ ¤   1  Call Protection  Anonymous Calls   Settings menu page ¤  Protection Mode ¤  No Protection: No protection from anonymous calls. Or: ¤  Silent Call: Your telephone does not ring and the call is shown on the display. Or:...

  • Page 37: Eco Dect

    ECO DECT   Restoring the phone to the factory settings You can reset individual changes to the base and handset separately. The following are not affected by the reset: Date and time Settings for the configurable page Registrations of handsets to the base and the current base selection System PIN Entries in the calendar and in the contacts Redial list...

  • Page 38: Answering Machine (Gigaset S820A)

    Answering machine (Gigaset S820A) Answering machine (Gigaset S820A) Activating/deactivating the Answering Machine answering machine Menu key v ¤ Activation  Settings menu page  ¤ ¤   Ì Answering Machine  Activation on/off Mode Announcement Setting up the answering machine Announcements Defining Mode Menu key v ¤...

  • Page 39: Playing Back Messages

    Answering machine (Gigaset S820A) Additional setting options Set the recording parameters: ¤ Recordings Open the Recordings sub-menu. Length Length: 1 min., 2 min., 3 min. or Maximum. 3 min. Quality: Longplay or Excellent. Quality Ring Delay: No Delay, After 10 seconds, After...

  • Page 40: Activating The Answering Machine

    Answering machine (Gigaset S820A) More answering machine functions Pick up call during answering machine recording  Press the talk key c or Accept. Divert call to answering machine:  If the answering machine is switched on and the handset is displaying an external ...
  • Page 41 Answering machine (Gigaset S820A) Cancelling remote operation ¤ Press the end call key or replace the earpiece. Please note The answering machine will terminate the connection under the following circumstances: An incorrect system PIN has been entered. There are no messages on the answering machine.

  • Page 42: Network Mailbox

    Network mailbox Network mailbox You cannot use the network mailbox unless you have requested it from your provider and saved the network mailbox number in your phone. ¤ ¤ Menu key v  Settings menu page    Network Mailbox ¤ ¤ Enter the number of the network mailbox: Access Number  Enter the number for the net- ¤...

  • Page 43: Multiple Handsets

    In this case, de-register another handset that is no longer required and repeat the regis- tration procedure. You should start the registration procedure for other Gigaset handsets and handsets of other GAP-enabled devices in accordance with the respective operating instructions.

  • Page 44: Paging A Handset

    Multiple handsets De-registering handsets Menu key v ¤ ¤  Settings menu page  É Handset + Base You want to de-register the handset currently being used: ¤ ¤  If necessary, enter the system PIN and confirm with è  De-register ¤ Confirm de-registration with Yes. If the handset is still registered to other bases, it switches to the base with the best reception ¢...

  • Page 45: Listening In To An External Call

    Multiple handsets Consulting: You consult the internal participant and return to the external call: ¤ Touch End. Transferring the external call: You have two options to transfer the external call: ¤ You wait until the participant answers your call and then you hang up.  Press a.

  • Page 46: Bluetooth Devices

    You can exchange contacts entries using the data devices and load ringtones and pictures to the ¢ handset using the Gigaset QuickSync software ( page 53). Please note A headset must have the headset or handsfree profile. The handsfree profile is preferred.
  • Page 47 Bluetooth devices Trusting the device - adding the device to the known devices list ¤ ¤ ¤ Select the device in the Devices found list  Trust Device  If necessary, enter the PIN of the device you want to register and press è to confirm. PIN for a data device: Enter any PIN on the handset and then also on the data device....

  • Page 48: Contacts (Address Book)

    Contacts (address book) Contacts (address book) You can save up to four numbers, together with first names and surnames, eMail addresses, birthdays/anniversaries with signalling, VIP ringtone and caller picture in a contacts entry. You can synchronize the contacts with the Outlook contacts in your PC address book and upload ¢...

  • Page 49: Editing Entries

    Contacts (address book) Editing entries ¤ Touch N. ¤ Change/delete first name, surname, number or eMail address: Touch the entry  Where nec- ¤  Delete data by touching ç ¤ essary, touch the relevant field  Where necessary, enter new ¤ ‘ data  Touch è...

  • Page 50: Receiving A Vcard With Bluetooth

    Contacts (address book) Please note An external call interrupts the transfer. Caller pictures and sounds are not transferred. For a birthday, only the date is transferred. When transferring an entry between two vCard handsets: If the recipient does not yet have an entry with that name, a new entry is created. If there is already an entry with that name, this entry is expanded with the new numbers.
  • Page 51 Contacts (address book) Adding a displayed number to the contacts You can copy to the contacts numbers that are displayed in a list, e.g. the call list, the redial list, as well as numbers that you have just dialled or entered for dialling. ¤...

  • Page 52: Call List

    Show Show by type  Accepted: List of accepted calls by type and calls recorded by the answering machine (Ã, Gigaset S820A only) ¤ Show by type  Outgoing: List of outgoing calls (dialled numbers) The last 20 entries are shown in the call list.

  • Page 53: Calendar

    Calendar Calendar You can remind yourself of up to 30 appointments. Birth- days in the contacts are transferred to the calendar. August 2012 The current date is highlighted in white in the calendar. Days with appointments are marked with a colored bar. When you select a day, it is briefly highlighted in color.

  • Page 54: Alarm

    Alarm The handset was deactivated at the time of the appointment/birthday. The last 20 entries are displayed. Number of new The Reminders / Events list is displayed on the ¢ messages messages page ( page 17) with an icon. ¤ Open list: Touch message key d to open Number of old entries the messages page, then touch \ .

  • Page 55: Baby Phone/Security Monitor (Room Monitor)

    Baby phone/Security Monitor (Room Monitor) Baby phone/Security Monitor (Room Monitor) When the baby phone is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The baby phone call to an external number is cancelled after approximately 90 seconds.

  • Page 56: Synchronization With Your Pc (Gigaset Quicksync)

    - Screensaver 240 x 320 pixels To enable your handset to communicate with a PC, the "Gigaset QuickSync program (Version 7 or higher)" must be installed on your PC (free download and more information at www.gigaset.com/gigasets820). You can use this program to create a connection between PC ¢...

  • Page 57: Connecting The Base Station To The Pabx/Router

    Connecting the base station to the PABX/router Connecting the base station to the PABX/router Router operation You can reduce the echoes that may occur when using the analog connection of a router by acti- vating XES mode 1 . You can activate XES mode 2 if XES mode 1 does not sufficiently suppress the echoes.

  • Page 58: Display Icons

    White: charged between 11% and 1%–25% ¹ Red: no connection to the base Red: charged below 11% Ã Answering machine activated Flashing red: battery almost empty  (S820A only) (approx. 5 minutes of talktime ò remaining)  Bluetooth activated or ò ô Battery charging ...
  • Page 59 Display icons Signalling display icons < š Connection Connection cannot be Establishing a connec- established established/connection tion (outgoing call) terminated ð Ø Ù Ú Ø w Ú Ø Ú Internal/external call Alarm call Birthday reminder call Ø á Ú Answering machine  Reminder call for is recording appointment...

  • Page 60: Setting Options

    Backlight In Charger page 29 Out of Charger page 29 Timeout page 29 Æ Display Language page 28 Ans. Mach. Language (S820A) page 37 Lang. + Country page 28 Location City (Dial Code) page 28 Î This Handset page 41...
  • Page 61  Ì Activation page 35  Mode Announcement page 35  Answering Advisory Message Machine Time Control (Gigaset S820A) Announcements Announcement page 35 Advisory Message Recordings Length page 36 Quality Ring Delay Call Screening page 36 Play Timestamp page 36...

  • Page 62: Industry Canada Certification

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. FCC / ACTA Information Warning: Changes or modifications to this unit not expressly approved by Gigaset Communications Inc. could void the FCC authority to operate the equipment. This includes the addition of any external antenna device.

  • Page 63: Power Outage

    FCC / ACTA Information with this telephone system, disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If trouble is experienced with this equipment, for repair or warranty information, please contact Support  at 1-866 247-8758...
  • Page 64 FCC / ACTA Information Safety precautions Before using your telephone equipment, basic safety instructions should always be followed to reduce the risk of fire, electric shock and injury to persons. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.

  • Page 65: Service (Customer Care)

    2. EXCLUSIVE REMEDY Gigaset NAM's entire liability and your exclusive remedy if the Product is defective in materials or workman- ship during the warranty period and is returned shall be that the Product will be repaired or replaced as set forth in Section 4 below.
  • Page 66 God, riots, acts of terrorism, spills of food or liquids, viruses or other software flaws introduced into the Product or other acts which are not the fault of Gigaset NAM and which the Product is not specified to tolerate, including damage caused by mishandling or blown fuses.
  • Page 67 OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WAR- RANTY OF GIGASET NAM OR SELLER OR ANY SUPPLIER, AND EVEN IF GIGASET NAM OR SELLER OR ANY SUP- PLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REPAIR OR REPLACEMENT, AS PROVIDED UNDER THE WARRANTY, IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED WARRANTY.

  • Page 68: Governing Law

    Ontario and the federal laws of Canada applicable therein, and exclude the United Nations Convention on Contracts for the International Sale of Goods. If you want to learn more about Gigaset Service or for Support on your Gigaset phone, visit our web site at http://www.gigaset.com or please call...

  • Page 69: Questions And Answers

    Service (Customer Care) Questions and answers If you have any queries about the use of your telephone, suggested solutions are available on the Internet at www.gigaset.com/service  ¤ ¤  FAQ  First steps for troubleshooting. The table below also lists steps for troubleshooting.
  • Page 70 You cannot listen to messages on the network mailbox. Your PABX is set to pulse dialling. ¥ Set your PABX to tone dialling. Gigaset S820A only: No time is specified for a message in the call list. Date/time are not set. ¥...

  • Page 71: Environment

    Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are com- mitted to a responsibility for our products that comprises their entire life cycle.

  • Page 72: Appendix

    Appendix Disposal Batteries should not be disposed of in general household waste. Observe the local waste dis- posal regulations, details of which can be obtained from your local authority or the dealer you purchased the product from. All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities.
  • Page 73 Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the battery and the way it is used. (All times are maximum possible times.) Standby time (hours) * Talktime (hours) Operating time for 1.5 hours of calls per day (hours) *...

  • Page 74: General Specifications

    Appendix General specifications DECT DECT standard DECT 6.0 GAP standard Not relevant No. of channels 30 duplex channels Radio frequency range 1920–1930 MHz Duplex method Time division multiplexing, 10 ms frame length Repeat frequency of the transmission pulse 100 Hz Length of the transmission pulse 370 μs Channel grid 1728 kHz...

  • Page 75: Accessories

    Accessories Accessories Upgrade your Gigaset with additional handsets: Gigaset S820H handset Brilliant sound quality in handsfree mode Illuminated keypad Side key for simple volume control 2.4" touchscreen Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 20 h/250 h, standard batteries Brilliant sound quality in speaker mode: ...
  • Page 76 Compatibility You can find more information about the handset functions in connection with the individual Gigaset bases at: www.gigaset.com/compatibility All accessories and batteries are available from your phone retailer. Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regulations are complied with.

  • Page 77: Index

    Index Index ......Baby phone ..... . . Back function Backlight .
  • Page 78 Index ... . . Cloud synchronization Conference ......Calendar .
  • Page 79 ..registering another Gigaset ......
  • Page 80 Index Lock ... . . activating/deactivating Icons ....Lower/upper case ... . displaying new messages .
  • Page 81 ..Registering other Gigaset handsets ......pauses Reset .
  • Page 82 ....(Gigaset QuickSync) ..... . .

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