Troubleshooting - Siemens C35 User Manual

f you encounter problems using your phone, please try to find a solution us-
I
ing the "Troubleshooting" table below. If the problem persists, contact your
service provider or Siemens Service
Problem Problem Possible Causes Possible Causes
Problem Problem Possible Causes Possible Causes
Unable to On/Off key not pressed
switch phone long enough
on
Empty battery.
Battery contacts dirty.
Battery totally discharged. Charge battery for half an hour, detach the
Standby time Frequent use of organizer/
insufficient games.
Memory effect
Economy power mode not
activated.
Display illumination active. Switch off display illumination
Key pressed unintention-
ally (illumination!).
Charging Battery totally discharged. Charge battery for half an hour, detach the
error
(no charging
Temperature exceeds
display)
-0 °C to +45 °C range.
Contact problem.
No mains power
Charger defective
Wrong charger
Battery defective.
SIM error SIM card not correctly in-
serted.
SIM card contacts dirty.
SIM card has wrong volt
rate.
SIM card damaged.

Troubleshooting

Troubleshooting
Troubleshooting Troubleshooting
(see page 62).
Possible Corrective Measures Possible Corrective Measures
Possible Corrective Measures Possible Corrective Measures
(
Charge battery. Check charging indicator in
display.
Clean contacts.
charging cable briefly, then charge as normal.
Restrict use if necessary.
Carry out battery care function (see page 52).
Activate economy power mode (see
page 52).
(see page 52).
Activate key lock.
charging cable briefly, then charge as normal.
Make sure the ambient temperature is right,
allow time, then charge again.
Check mains socket and connection to
phone.
Check battery contacts and clean if neces-
sary, then insert the battery again.
Connect to a different mains socket or check
the mains supply.
Replace charger.
Only use original Siemens accessories.
Replace battery.
Make sure that the SIM card is inserted cor-
rectly. The card carrier must engage (see
page 6).
Clean the SIM card with a dry cloth.
Only use 3 volt SIM cards.
Make a visual check.
Return SIM card to service provider.
Press on/off key for at least 2 seconds
63