Troubleshooting - Siemens S46 User Manual

88
Should you have any questions when using the phone, we are available 24 hours a day at
www.icm.siemens.com. Below, we have also listed some of our frequently asked questions.
Problem Possible causes
Phone cannot On/Off key not pressed long
be switched on. enough.
Dead battery.
Battery contacts dirty.
(See also below, under
"charging error")
Standby time Frequent use of the organizer
too short. and games.
Fast search active.
Display illumination on.
Unintentional keystroke
(illumination).
Charging error Battery totally discharged.
(charge icon not
displayed).
Temperature out of range:
32°F to 104°F (0 °C to 40 °C).
Contact problem.
No power supply.
Wrong charger.
Battery faulty.
Card error. SIM card not correctly inserted. Make sure that the SIM card is correctly inserted
SIM card contacts dirty.
SIM card with wrong voltage.
SIM card damaged
(for example, broken).

Troubleshooting

Possible solutions
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the display.
Clean contacts.
Restrict use if necessary.
Deactivate fast search (p. 75).
Switch off display illumination (p. 74).
Activate key lock (p. 75).
1) Plug in charger cable. 2) Wait approximately 5 - 10
minutes until the charge icon is displayed. 3) Charge
for 2 - 3 hours.
Make sure the ambient temperature is right, wait a
while, then charge again.
Check power supply and connection to the phone.
Check battery contacts and device interface, clean
them if necessary, then insert battery again.
Plug in to different socket or check voltage.
Use only original SIEMENS accessories.
Replace battery.
(p. 11).
Clean the SIM card with a dry cloth.
Use 3V SIM cards only.
Inspect the damage.
Return the SIM card to service provider.