Panasonic KX-TG6461E Operating Instructions Manual

Panasonic KX-TG6461E Operating Instructions Manual

Digital cordless answering system

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TG6461E(e).book Page 1 Monday, March 16, 2009 8:50 AM

Operating Instructions

Digital Cordless Answering System
KX-TG6461E
Model No.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for future
reference.

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  Summary of Contents for Panasonic KX-TG6461E

  • Page 1: Operating Instructions

    Digital Cordless Answering System KX-TG6461E Model No. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
  • Page 2: Table Of Contents

    TG6461E(e).book Page 2 Monday, March 16, 2009 8:50 AM Table of Contents Introduction Useful Information Accessory information..... 3 Character entry......37 General information .
  • Page 3: Accessory Information

    Handset cover Charger/PNLC1008ZT *1 See page 3 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4MRE batteries Battery type: –...
  • Page 4: General Information

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 5: Important Information

    TG6461E(e).book Page 5 Monday, March 16, 2009 8:50 AM Important Information determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in For your safety the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).) To prevent severe injury and loss of life/property, read this L Do not use the product in health care facilities if any...
  • Page 6: Important Safety Instructions

    Base unit location/avoiding noise Information for Users on Collection and Disposal of The base unit and other compatible Panasonic units use Old Equipment and used Batteries radio waves to communicate with each other.
  • Page 7: Specifications

    TG6461E(e).book Page 7 Monday, March 16, 2009 8:50 AM Important Information Information on Disposal in other Countries outside the European Union These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
  • Page 8: Getting Started

    L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd Connections batteries. L Confirm correct polarities (S, T). L Use only the supplied Panasonic AC adaptor PQLV219E. ■ Base unit Rechargeable Ni-MH ONLY L When the language selection is displayed,...
  • Page 9: Note When Setting Up

    Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 5. L Wipe the battery ends (S, T) with a dry cloth. L Avoid touching the battery ends (S, T) or the unit contacts.
  • Page 10: Controls

    TG6461E(e).book Page 10 Monday, March 16, 2009 8:50 AM Getting started Handset Controls Base unit A Charge indicator Ringer indicator B Speaker C Soft keys D {C} (Talk) A Corded handset E {s} (Speakerphone) B Receiver F Dial keypad C Soft keys G Receiver D Display H Display...
  • Page 11: Display

    TG6461E(e).book Page 11 Monday, March 16, 2009 8:50 AM Getting started Using the navigator key/volume key Display (Y, ?) Display items Item Meaning Paging, intercom mode. Handset is on an outside call. Ringer volume is off. (page 21, ■ Scrolling through lists or items New voice mail message By pressing this key ({^} or {V}) repeatedly, you received.
  • Page 12: Turning The Power On/Off

    TG6461E(e).book Page 12 Monday, March 16, 2009 8:50 AM Getting started Soft key icons Turning the power on/off Icon Action Y Handset Returns to the previous screen. Displays the menu. Power on Accepts the current selection. Press {ih} for about 1 second. Displays the character entry mode for phonebook search.
  • Page 13 TG6461E(e).book Page 13 Monday, March 16, 2009 8:50 AM Getting started Y Handset Important: L When the language selection is displayed after installing the batteries for the first time, perform step 5. 8 (middle soft key) {V}/{^}: “Handset Setup” i M {V}/{^}: “Display Setup”...
  • Page 14: Making/Answering Calls

    TG6461E(e).book Page 14 Monday, March 16, 2009 8:50 AM Making/Answering Calls Adjusting the receiver or speaker Making calls volume Using the base unit = = Base unit / Y Handset Dial the phone number. Press {^} or {V} repeatedly while talking. L To correct a digit, press ^.
  • Page 15: Answering Calls

    TG6461E(e).book Page 15 Monday, March 16, 2009 8:50 AM Making/Answering Calls Proceed with the operation for your unit. Adjusting the handset ringer volume Base unit: Lift the corded handset. ■ While the handset is ringing for an incoming Handset: {C} call: Note: Press {^} or {V} repeatedly to select the desired...
  • Page 16: Handset Key Lock

    TG6461E(e).book Page 16 Monday, March 16, 2009 8:50 AM Making/Answering Calls Mute Call share While mute is turned on, you can hear the other You can join an existing outside call. party, but the other party cannot hear you. Important: L To prevent other users from joining your = Base unit / Y Handset conversations with outside callers, turn the...
  • Page 17: Phonebook

    TG6461E(e).book Page 17 Monday, March 16, 2009 8:50 AM Phonebook Finding and calling a phonebook Base unit/handset entry phonebook = Base unit / Y Handset The phonebook allows you to make calls without having to dial manually. You can add names and Scrolling through all entries phone numbers to the base unit and handset n (left soft key)
  • Page 18: Speed Dial

    TG6461E(e).book Page 18 Monday, March 16, 2009 8:50 AM Phonebook Y Handset = Base unit / Y Handset Find the desired entry (page 17). i 8 Proceed with the operation for your unit. Base unit: {V}/{^}: “Edit” i M During an outside call, press n. Edit the name if necessary (16 characters Handset: max.;...
  • Page 19: Copying Phonebook Entries

    L In step 1, if no phone number is stored to the speed dial button, you can assign a number by *1 Panasonic compatible handset pressing n and continue from step 1, “Assigning a phonebook entry to a speed dial Copying an entry button”, page 18.
  • Page 20 TG6461E(e).book Page 20 Monday, March 16, 2009 8:50 AM Phonebook Y Handset n (left soft key) i 8 {V}/{^}: “Copy All” i M Enter {0} for the base unit or the handset number you wish to send the phonebook entry L When all entries have been copied, “Completed”...
  • Page 21: Programming

    TG6461E(e).book Page 21 Monday, March 16, 2009 8:50 AM Programming Programmable settings You can customise the unit by programming the following features using the base unit or handset. Programming by scrolling through the display menus = Base unit / Y Handset 8 (middle soft key) Press {V} or {^} to select the desired main menu.
  • Page 22 TG6461E(e).book Page 22 Monday, March 16, 2009 8:50 AM Programming Handset Main menu Sub-menu 1 Sub-menu 2 Page – – Caller List – Answer System Play New Msg. (Msg.: messages) – Play All Msg. (Msg.: messages) – Erase All Msg. (Msg.: messages) Greeting Start REC...
  • Page 23 TG6461E(e).book Page 23 Monday, March 16, 2009 8:50 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Base Unit Setup Privacy Mode <Off> > – Recall/Flash <100 msec.> – Base Unit PIN <0000> – Repeater <Off> – – Caller Barred *1 If you program these settings using one of the handsets, you do not need to program the same item using another unit.
  • Page 24: Special Programming

    TG6461E(e).book Page 24 Monday, March 16, 2009 8:50 AM Programming Changing the base unit PIN (Personal Special programming Identification Number) Important: Alarm L If you change the PIN, please make note of your You can set one of 2 different alarm options (once new PIN.
  • Page 25: Registering A Unit

    TG6461E(e).book Page 25 Monday, March 16, 2009 8:50 AM Programming ■ Erasing a number: = Base unit W i {V}/{^}: “Yes” i M i {b} ■ From the caller list: Y Handset \ (right soft key) {V}/{^}: Select the entry to be barred. i 8 (middle soft key) {V}/{^}: “Caller Barred”...
  • Page 26 You can increase the signal range of the base unit by using a DECT repeater. Please use only the L If all registered handsets start ringing, press Panasonic DECT repeater noted on page 3. the same button to stop. Then repeat this Contact your Panasonic dealer for details.
  • Page 27: Caller Id Service

    TG6461E(e).book Page 27 Monday, March 16, 2009 8:50 AM Caller ID Service Viewing the caller list and calling Using Caller ID service back Important: = Base unit L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID \ (right soft key) service.
  • Page 28 TG6461E(e).book Page 28 Monday, March 16, 2009 8:50 AM Caller ID Service Y Handset Storing caller information to the 8 (middle soft key) phonebook {V}/{^}: “Caller List” i M = Base unit {V}/{^}: Select the desired entry. L If the other party’s name is displayed on the \ (right soft key) screen, you can switch the screen between {V}/{^}: Select the desired entry.
  • Page 29: Answering System

    TG6461E(e).book Page 29 Monday, March 16, 2009 8:50 AM Answering System Y Handset Answering system 8 (middle soft key) {V}/{^}: “Answer System” i M The answering system can answer and record calls for you when you are unavailable to answer {V}/{^}: Select “Answer On”...
  • Page 30: Listening To Messages Using The Base Unit

    TG6461E(e).book Page 30 Monday, March 16, 2009 8:50 AM Answering System {ih} Listening to messages using Using a pre-recorded greeting the base unit message The unit provides 2 pre-recorded greeting When new messages have been recorded: messages: – u is displayed with the total number of new –...
  • Page 31: Listening To Messages Using The Handset

    TG6461E(e).book Page 31 Monday, March 16, 2009 8:50 AM Answering System *1 If pressed within the first 5 seconds of a Listening to messages using message, the previous message is played. *2 “Remote Code” is displayed first. the handset *3 You can also erase as follows: W i {V}/{^}: “Yes”...
  • Page 32: Answering System Settings

    TG6461E(e).book Page 32 Monday, March 16, 2009 8:50 AM Answering System Y Handset Operation Play all messages 8 (middle soft key) Play greeting message {V}/{^}: “Answer System” i M Record a greeting message {V}/{^}: “Settings” i M Stop recording {V}/{^}: “Remote Code” i M Stop playback To turn on remote operation, enter the desired Turn answering system off...
  • Page 33 TG6461E(e).book Page 33 Monday, March 16, 2009 8:50 AM Answering System there are no new messages. If you call your phone Y Handset from outside to listen to new messages (page 31), 8 (middle soft key) you know that there are no new messages when the phone rings for the 3rd time.
  • Page 34: Voice Mail Service

    TG6461E(e).book Page 34 Monday, March 16, 2009 8:50 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 35: Intercom/Locator

    TG6461E(e).book Page 35 Monday, March 16, 2009 8:50 AM Intercom/Locator Answering an intercom call Intercom = Base unit Intercom calls can be made: – between the base unit and handset Lift the corded handset or press {x} to answer the page. –...
  • Page 36 TG6461E(e).book Page 36 Monday, March 16, 2009 8:50 AM Intercom/Locator Wait for the paged party to answer. Transferring a call without speaking to the L If paged party does not answer, press {x} other handset or base unit user to return to the outside call. Proceed with the desired operation.
  • Page 37: Useful Information

    TG6461E(e).book Page 37 Monday, March 16, 2009 8:50 AM Useful Information Character entry = Base unit / Y Handset The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 37). –...
  • Page 38 TG6461E(e).book Page 38 Monday, March 16, 2009 8:50 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
  • Page 39: Wall Mounting

    TG6461E(e).book Page 39 Monday, March 16, 2009 8:50 AM Useful Information Charger Wall mounting Drive the screws (not supplied) into the wall. Base unit 25 mm Connect the AC adaptor and telephone line cord. Tuck the telephone line cord inside the Screws wall mounting adaptor, then push it in the direction of the arrow.
  • Page 40: Error Messages

    TG6461E(e).book Page 40 Monday, March 16, 2009 8:50 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been connected Check Phone Line yet or not connected properly.
  • Page 41: Troubleshooting

    TG6461E(e).book Page 41 Monday, March 16, 2009 8:50 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution...
  • Page 42 TG6461E(e).book Page 42 Monday, March 16, 2009 8:50 AM Useful Information Programmable settings Problem Cause/solution I have changed the display L Change the display language (page 12). language to a language I cannot read. While programming, the unit starts L A call is being received. Answer the call and start again after to ring.
  • Page 43 TG6461E(e).book Page 43 Monday, March 16, 2009 8:50 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in and L You are using the base unit or handset in an area with high out. electrical interference. Re-position the base unit and use the handset away from sources of interference.
  • Page 44 TG6461E(e).book Page 44 Monday, March 16, 2009 8:50 AM Useful Information Answering system Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on (page 29). messages. L The message memory is full. Erase unnecessary messages (page 30).
  • Page 45: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
  • Page 46: Index

    TG6461E(e).book Page 46 Monday, March 16, 2009 8:50 AM Index Mute: 16 Index Pause: 14 Phonebook: 17 PIN: 24 Additional handset: 25 Power failure: 9 Alarm: 24 Power on/off: 12 Answering calls Privacy mode: 23 Base unit: 15 Handset: 15 Recall/flash: 16, 23 Answering system: 29 Redialling: 14...
  • Page 47 TG6461E(e).book Page 47 Monday, March 16, 2009 8:50 AM Notes...
  • Page 48 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © Panasonic Communications Co., Ltd. 2009...