Table of Contents
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Model shown is KX-TG6591.
Before initial use, see "Getting
Started" on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG6591C
KX-TG6592C
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Table of Contents
Related Manuals for Panasonic KX-TG6591C
Summary of Contents for Panasonic KX-TG6591C
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Page 1: Operating Instructions
Model shown is KX-TG6591. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
Table of Contents Introduction Answering system settings ....39 Model composition ......3 Voice Mail Service Accessory information ......4 Voice Mail service ......41 Important Information Intercom/Locator For your safety ........6 Intercom ..........43 Important safety instructions ....7 Handset locator .........43 For best performance ......7 Transferring calls, conference Other information ........8 calls ...........43... -
Page 3: Model Composition
KX-TG6592 KX-TG6591 KX-TGA659 R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6591C/KX-TG6592C Feature highlights n Easy-to-see LCD and big button – 1.9 inches wide display with white backlit – Big buttons with backlit n Easy-to-use features –... -
Page 4: Accessory Information
Belt clip Charger – *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: –... -
Page 5: Expanding Your Phone System
Introduction Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets. Feature KX-TGA659C KX-TGA410C... -
Page 6: Important Information
Important Information R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, For your safety etc.) onto the telephone line cord plug, or allow it to become wet at all. This may To prevent severe injury and loss of life/ cause a fire. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise cause the batteries and/or the conductive The base unit and other compatible Panasonic material to overheat and cause burns. R Charge the batteries provided with or units use radio waves to communicate with each other. -
Page 8: Other Information
Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – ® As an ENERGY STAR Partner, Panasonic 80 % relative air humidity (dry) has determined that this product meets the ENERGY STAR guidelines for energy Note: efficiency. -
Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/ Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PQLV219. n Base unit Press plug firmly . Rechargeable Ni-MH ONLY Hook “Click”... -
Page 10: Note When Setting Up
R Use the supplied rechargeable charged, the handset can be left on batteries. For replacement, we the base unit or charger without any ill recommend using the Panasonic effect on the batteries. rechargeable batteries noted on R The battery level may not be page 4, 6. -
Page 11: Controls
Getting Started Headset jack Controls Dial keypad (*: TONE) Receiver Handset Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 12: Belt Clip
Getting Started Base unit Display Handset display items Item Meaning Within base unit range Out of base unit range The line is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. -
Page 13: Initial Settings
Getting Started Enter the current hour and minute Initial settings (12-hour clock format) by selecting 2 digits for each. Example: 9:30 n Direct command code: 09 30 Programmable settings can be accessed by pressing MMENUN, # MAM/PMN: Select “AM” or “PM”. and then the corresponding code MSAVEN a MOFFN on the dial keypad (page 23). -
Page 14: Making/Answering Calls
Making/Answering Calls MREDIALN or MEN REDIAL Making calls R If there is a new message in the Voice Mail or answering system, MREDIALN is not displayed. Using the handset MbN: Select the desired phone Lift the handset and dial the phone number. -
Page 15: Answering Calls
Making/Answering Calls When the other party answers, Adjusting the handset ringer volume speak into the microphone. R Speak alternately with the other n While the handset is ringing for an party. incoming call: Press MjN or MkN repeatedly to When you finish talking, press select the desired volume. -
Page 16: Useful Features During A Call
Making/Answering Calls To release hold, press Useful features during MSP-PHONEN. R A handset user can take the call a call by pressing M Handset equalizer Note for handset and base unit: R If a call is kept on hold for more than 9 This feature clarifies the voice of the minutes, an alarm tone starts to person you are talking to, producing a... -
Page 17: Call Share
Making/Answering Calls Note: an outside call, this feature is turned on automatically when necessary. R To change the flash time, see R When this feature is turned on, page 26. is displayed. For Call Waiting or Visual Call Call share Waiting service users You can join an existing outside call. -
Page 18: Shared Phonebook
Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. -
Page 19: Chain Dial
Shared Phonebook available for Call Display subscribers MbN: Select the group you want to (page 32). search. a MSELECTN R If you select “All groups”, the Changing group names unit ends the group search. The default group name is “Group 1” MbN: Select the desired entry. - Page 20 Shared Phonebook During an outside call, press MMENUN. MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MPAUSEN to add pauses after the number and PIN as necessary (page 14).
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Page 21: Speed Dial
Speed Dial Viewing the speed dial key Speed dial assignments You can assign 1 phone number to each You can see the speed dial key of the 3 speed dial keys (MAN to MCN) on assignments on the handset display. the unit. - Page 22 Speed Dial Index card Use the index card to record the names/ phone numbers stored to the speed dial buttons. Cover Index card...
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Page 23: Programming
Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) Settings 2–7: 2–7 rings #211 Ring count <4 rings> 0: Toll saver 1: 1 min #305 Recording time 3: <3 min>...
- Page 25 Programming Main menu: “Initial setting” Sub-menu 1 Sub-menu 2 Settings Code Ringer setting 0–7: Off–7 <6> #160 Ringer volume (Handset) 1–5: Tone 1–5 #161 – *5, *6, *7 Ringer tone <Tone 1> (Handset) 6–0: Melody 1–5 Night mode 1: On 0: <Off> #238 –...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line 1: Pulse #120 Set dial mode 2: <Tone> 0: 900 ms #121 *1, *10 Set flash time 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms...
- Page 27 Programming *5 If you subscribe to a distinctive ring service, select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up.
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Page 28: Special Programming
Programming Night mode Special programming Night mode allows you to select a period of time during which the handset will not Alarm ring for outside calls. This feature is useful for time periods when you do not An alarm sounds at the set time for 3 want to be disturbed, for example, while minutes once or daily. - Page 29 Programming the caller list (page 33) with after Changing the handset name the call is disconnected. Each handset can be given a customized name (“Bob”, “Kitchen”, Storing unwanted callers etc.). This is useful when you make You can store up to 30 phone numbers intercom calls between handsets.
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Page 30: Registering A Unit
Programming MbN: Select the desired setting. a Handset: MSAVEN a MOFFN MMENUN#130 Base unit: Viewing/editing/erasing call block Press and hold MLOCATORN for numbers about 5 seconds until the registration tone sounds. MMENUN#217 R If all registered handsets start MbN: Select the desired entry. ringing, press MLOCATORN again R To exit, press MOFFN. -
Page 31: Call Display Service
Call Display Service the following operation is performed Using Call Display by one of the registered handsets: – Being replaced on the base unit or service charger. – Pressing MOFFN on a handset. Important: Phonebook name display R This unit is Call Display compatible. To use Call Display features, you When caller information is received and must subscribe to a Call Display... - Page 32 Call Display Service announced even if you subscribe to Important: both Call Display and Visual Call R Please contact your service provider/ Waiting services. telephone company for details and availability of this service in your area. Phonebook name announcement R This feature must be turned on before it can be used.
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Page 33: Caller List
Call Display Service Displayed To use Call Waiting Deluxe service Function option When you hear a Call Waiting tone Announce The caller will hear during an outside call, press the pre-recorded MFLASHN. busy message R The option menu is displayed. played by your MbN: Select the desired option. - Page 34 Call Display Service it was viewed or answered using Storing caller information to another handset. the phonebook Editing a caller’s phone MFN CID number before calling back MbN: Select the desired entry. R To edit the number, press MEDITN You can edit a phone number in the repeatedly until the phone caller list by adding the long distance number is shown in the desired...
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Page 35: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are Base unit unavailable to answer the phone. You can also set the unit to play a Press MANSWER ON/OFFN to turn on/ greeting message but not to record off the answering system. -
Page 36: Greeting Message
Answering System Playing back the greeting Greeting message message When the unit answers a call, a greeting MMENUN#303 message is played to callers. MOFFN You can use either: – your own greeting message – a pre-recorded greeting message Listening to messages Recording your greeting using the base unit message... -
Page 37: Listening To Messages Using The Handset
Answering System Operation Listening to messages Record greeting message using the handset Turn answering system When new messages have been recorded: MPAUSEN Pause message – “New message” is displayed. – The message indicator on the 9 or Stop recording handset flashes slowly if the message MSTOPN Stop playback alert feature is turned on (page 40). -
Page 38: Remote Operation
Answering System After the greeting message starts, Erasing all messages enter your remote access code. MMENUN#325 Follow the voice guidance prompts MbN: “Yes” a MSELECTN a MOFFN as necessary or control the unit using remote commands (page 38). Remote operation When finished, hang up. -
Page 39: Answering System Settings
Answering System *1 If pressed within the first 5 seconds MMENUN#211 of a message, the previous MbN: Select the desired setting. a message is played. MSAVEN a MOFFN Turning on the answering For Voice Mail service subscribers system remotely If you subscribe to a flat-rate service If the answering system is off, you can package that includes Call Display, Call Waiting, Voice Mail, and unlimited local/... -
Page 40: Message Alert
Answering System MMENUN#305 MbN: Select the desired setting. a MSAVEN a MOFFN Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 39. -
Page 41: Voice Mail Service
Voice Mail Service number and the password as Voice Mail service necessary. Contact your service provider/telephone company for the Voice Mail is an automatic answering required pause time. service offered by your service provider/ Example: telephone company. After you subscribe to this service, your service provider/ 1-222-333-4444 PPPP... - Page 42 Voice Mail Service Turning VM tone detection on/off The default setting is “On”. MMENUN#332 MbN: Select the desired setting. a MSAVEN a MOFFN Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: –...
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Page 43: Intercom/Locator
Intercom/Locator Base unit Intercom Press MINTERCOMN to answer the page. Intercom calls can be made: – between handsets When you finish talking, press – between a handset and the base unit MINTERCOMN. Note: R If you receive an outside call while Handset locator talking on the intercom, you hear 2 tones. - Page 44 Intercom/Locator To establish a conference call: MMENUN a MbN: “Conference” a MSELECTN R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conference”...
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Page 45: Useful Information
Useful Information Insert the hooks on the wall Wall mounting mounting adaptor into holes on the base unit. Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the... - Page 46 Useful Information Mount the unit on a wall then slide Charger down to secure in place. Drive the screws (not supplied) into the wall. 83 mm inches) 25.4 mm (1 inch) 102 mm (4 inches) Screws 83 mm 102 mm inches) (4 inches) Hooks...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution Access # to VM service R You have not stored the Voice Mail access is not stored number. Store the number (page 41). Base no power R The handset has lost communication with the base unit. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 49 Useful Information Problem Cause/solution I cannot register a handset R The maximum number of handsets (6) is already to a base unit. registered to the base unit. Cancel unused handset registrations from the base unit (page 30). Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low.
- Page 50 Useful Information Problem Cause/solution I cannot make long R Make sure that you have long distance service. distance calls. Call Display/Talking Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service. displayed. Contact your service provider/telephone company for details.
- Page 51 Useful Information Problem Cause/solution The 2nd caller’s R In order to use Call Display, Call Waiting, or Visual information is not displayed Call Waiting, you must first contact your service during an outside call. provider/telephone company and subscribe to the (Visual Call Waiting feature desired service.
- Page 52 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line moisture has entered the cord from the base unit. Remove the batteries handset/base unit. from the handset and leave to dry for at least 3 days.
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Page 53: Industry Canada Notices And Other Information
Useful Information Industry Canada Notices and other information NOTICE: RF Exposure Warning: This equipment meets the applicable L This product complies with IC radiation Industry Canada Terminal Equipment exposure limits set forth for an Technical Specifications. This is confirmed uncontrolled environment. by the registration number. -
Page 54: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 55: Index
Index G Groups: 18, 32 Index H Handset Deregistration: 30 4-way conference: 17 Locator: 43 A Additional handset: 30 Name: 29 Alarm: 28 Registration: 30 Answering calls: 15 Hold: 16 Answering system Intercom: 43 Call screening: 35 K Key tone: 25 Erasing messages: 36, 37, 38 Line mode: 26 Greeting message: 36... - Page 56 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2011 Printed in China *TG6591C* *TG6591C* PNQX3175ZA...