Troubleshooting - Panasonic KX-TCD560 Operating Instructions Manual

Useful Information

Troubleshooting

If you still have difficulties after following the
instructions in this section, disconnect the
AC adaptors and turn off the handset, then
reconnect the AC adaptors and turn on the
handset.
Telephone
w is flashing.
L The handset is not registered to the base
unit. Register it (page 48).
L The handset is too far from the base unit.
Move closer.
L The base unit AC adaptor is not
connected. Check the connections.
I cannot make or receive calls.
L The base unit AC adaptor or telephone
line cord is not connected. Check the
connections.
L If you are using a splitter to connect the
unit, remove the splitter and connect the
unit to the wall socket directly. If the unit
operates properly, check the splitter.
L Disconnect the base unit from the
telephone line and connect the line to a
known working telephone. If the working
telephone operates properly, contact our
service personnel to have the unit
repaired. If the working telephone does
not operate properly, contact your service
provider.
L The call bar feature is turned on. Turn it off
(page 27).
L You dialled a call restricted number (page
32).
L The key lock feature is on. Turn it off (page
14).
The unit does not ring.
L The ringer volume is turned off. Adjust the
handset ringer volume (page 25) and the
base unit ringer volume (page 31).
58
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The handset does not vibrate for
incoming calls.
L The vibration feature is turned off. Turn it
on (page 25).
The handset display is blank.
L The handset is not turned on. Turn the
power on (page 11).
The handset will not turn on.
L Make sure that the battery is installed
correctly (page 10).
L Fully charge the battery (page 10).
L Clean the charge contacts and charge
again (page 10).
The battery should be charging but the
battery icon does not change.
L Clean the charge contacts and charge
again (page 10).
L The charger AC adaptor is disconnected.
Plug in the AC adaptor.
A busy tone is heard when {C} is
pressed.
L The handset is too far from the base unit.
Move closer and try again.
L Another handset is on an outside call.
Wait for the other user to complete the
call.
Static, sound cuts in/out, fades.
Interference from other electrical units.
L Locate the handset and the base unit
away from other electrical appliances.
L Move closer to the base unit.
The speaker cuts in/out while listening to
recorded announcements with the
speakerphone.
L Use the speakerphone in a quiet
environment, or turn the mute on while
listening to recorded announcements with
the speakerphone.