VTech CareLine SN1157 User Manual page 73

Appendix
Troubleshooting
Out of range OR Base no power appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset closer to the telephone base for synchronization.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The handset battery does not accept charge while in the
handset charger.
• If the cordless handset is in the handset charger and the charge light is not
on, refer to The charge light is off on page 68.
• Charge the battery in the cordless handset for at least 11 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
• If the battery is completely depleted, charge the handset for at least
30 minutes before use.
• You may need to purchase a new battery.
The pendant battery does not accept charge while in the
pendant charger.
• If the pendant is in the pendant charger and the pendant status light is not
on, refer to The charge light is off on page 68.
• Charge the battery in the pendant for at least 3 hours. For optimum daily
performance, return the pendant to the pendant charger when not in use.
• If the battery is completely depleted, charge the pendant for at least
30 minutes before use.
65