Braeburn Premier 5300 User Manual page 12

4
TROUBLESHOOTING
SYMPTOM POTENTIAL SOLUTION
Thermostat does not
Check to see if OFF is shown in display. This indicates that the system is turned off at
turn on heating or
the thermostat. Press the system button to select HEAT or COOL mode. After the
cooling system.
compressor short cycle protection period expires the system should start within a
minutes time.
Compressor protection features may be in effect due to compressor short cycle
conditions, power outages or rolling blackouts. See section 3.12 for full explanation
of this feature.
Heat pump may be malfunctioning. Review the CHECK status segment to see if it is. If
there is a CHECK status segment, call a professional service technician to confirm heat
pump operation and provide necessary service. If heating is required, you can press the
system button to EMER setting, which will start the Emergency Heat source to provide
heating until the heat pump can be serviced.
Thermostat turns on Check thermostat wiring to make sure that the heating and cooling stages are connected
to the correct terminals on the wiring terminal block. See Installer Guide, Section 6.
heating instead of
cooling, or cooling
instead of heating.
Fan runs Fan switch is in recirculate (
intermittently or
when system is off.
Thermostat is in Adaptive Recovery Mode – see section 3.8.
System turns on prior
to the end of a
setback period.
cont.
) mode.
22
4
TROUBLESHOOTING
SYMPTOM POTENTIAL SOLUTION
Thermostat will not
Check current time of day, day of week program settings. Make sure to verify AM/PM
follow program
indicator is accurately displaying desired time settings. See Setting Current Time of Day
setpoints.
and Day of Week section of this manual.
Check to see if OFF is shown in display. This indicates that the system is turned off
at the thermostat. Press system button to select HEAT or COOL mode. After the
compressor short cycle protection period expires the system should start within
several seconds.
Verify your program setpoint time entries.
Thermostat program has been temporarily overridden. Wait till next setpoint and the
temporary override will expire or change setpoint temperature to desired comfort level.
Thermostat program is in Extended Hold (Vacation) Mode and HOLD is shown in
display. Press HOLD button to release hold and return the thermostat to normal
program operation.
Increase or decrease first stage temperature differential setting as appropriate to provide
Thermostat turns
the desired performance level. See Setting the First and Second Stage Differentials
heating or cooling
system on too often section of this manual.
or not often enough.
System does not
Auto Changeover was not selected or enabled during installer set-up. See section 4.2 of
switch from Heating Installation Guide and section 3.2 of this manual.
to Cooling.
Program temperature was changed due to dead band violation.
cont.
23