ACN IRIS 3000 User Manual page 31

The other party's screen is frozen
and there is no audio.
When the Videophone is
connected to a TV or monitor,
the images displayed on the LCD
screen and TV or monitor are
different.
My Videophone will not register
• Check that your Videophone is connected properly to the Internet.
• Check that the called party's Videophone was not disconnected from the Internet.
• When the external video output port is connected to a TV or monitor certain parts of
the image will not be displayed as shown on the LCD screen of your Videophone.
• Check that your Videophone is acquiring an IP address from your modem/ router.
• Turn the power switch off and then on again, and disconnect and reconnect your
modem/router.
• Firewalls can block ports needed for registration. Disable your firewall as a test
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