Do you have a question about the Diamond and is the answer not in the manual?
Questions and answers
chris ockwell
April 20, 2025
I've got a Diamond & have just charged the battery after being in store through the winter but the controller doesn't switch on
1 comments:
Mr. Anderson
May 10, 2025
The controller may not switch on after charging the battery of a Batribike Diamond because, even though the battery shows 40V when tested and the handlebar controller LEDs indicate a full charge, there is no voltage (expected 4.3–5V) reaching the throttle. This suggests a possible fault in the connection between the handlebar controller and the main controller, or an issue within the main controller itself.
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IMPORTANT PLEASE READ THIS MANUAL FULLY PRIOR TO ASSEMBLY AND USE For your safety and to ensure a long and trouble free life of your Batribike bicycle, check the operation of brakes, lights, bell and gears, and check tyre pressures are correct.
Thank you for purchasing a BATRIBIKE Electric Bicycle With care and correct usage your bicycle will give many years of service. Important PLEASE CHARGE THE BATTERY BEFORE FIRST USING THE BICYCLE Even though the battery indicator will show charge this cannot be relied upon until the battery has had the initial full charge.
PARTS IDENTIFICATION We continually strive to ensure that we provide you with the best possible products, therefore SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE Battery Chain Guard Twist Grip Throttle Battery Power Plug Seat Height Adjuster Rear Brake Lever Charging Socket Suspension Seat Post Front Brake Lever Rear Hub Motor...
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Detail view of Battery Connections Luggage Straps NOT SUPPLIED...
CHARGING THE BATTERY The battery can be charged on or off the bike. Securing Tab To remove the battery, unplug the battery from the bike. (Blue Plug). (To remove the Blue Plug slide the silver locking tab backwards and rotate the plug anti-clockwise, then pull out of the socket).
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It is perfectly acceptable to recharge the battery after a short ride so that the battery is fully charged before the next ride. If your BATRIBIKE is not in use for an extended period it is imperative that you charge the battery before storage and then charge the battery once a month to prevent deterioration.
Usage Your BATRIBIKE Electric Bicycle can be used as a normal pedal cycle by simply not switching on the battery. (or using in Assist Level 0 - see below) Display Information Areas BATTERY STATUS SPEED Buttons POWER DOWN ASSISTANCE CYCLE...
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ELECTRIC BICYCLE FUNCTIONS Switching On To use under electric power, plug in the battery with the blue plug located on the end of the battery beneath the rear of the seat. Then press the POWER button on the handlebar LCD display. Control Buttons By means of the three buttons, UP, POWER and DOWN, on the handlebar mounted display unit,...
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Battery Meter The LCD shows the charge remaining in the battery in the upper left of the display. The indicators will gradually go out as the battery power is used up. Refer to the table below for details. BATTERY METER DISPLAYS THE CHARGE REMAINING IN THE BATTERY SYMBOL CHARGE FLASHING...
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Speed Display The centre large digits will normally display the current speed of the bicycle. For the UK market this is set to show miles per hour (MPH). The display is accurate to about 10% when the wheel size is correctly calibrated and the tyre inflated as per the manufacturers recommendations.
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Pedal Assistance There are 5 levels of pedal assistance available from the motor. Using the Up and DOWN buttons you can select from level 1 (LOW) to 5 (HIGH). The motor will then be activated upon pedalling. There is a rotation sensor located near the crank which senses when the pedals are being used.
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Due to the smaller wheel size, the QUARTZ model may exhibit speeds slightly lower than those stated in the table for the GRANITE and DIAMOND models. The maximum speed and the range should still be similar to that stated in the table above.
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No Assistance - Normal Pedal Bicycle If the assistance level is set to 0, (ZERO) then the motor will not be turned on. Your BATRIBIKE will now act and feel like a normal bicycle. This is useful when you are feeling fit at the start of a journey or using your bike for exercise purposes.
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Assist modes should be selected. BS EN15194 Compliance The BATRIBIKE LCD range is tested and certified to BS EN15194. For the British market, the addition of a throttle control has rendered this not compliant in some countries.
CYCLE COMPUTER The LCD models have useful Cycle Computer functions built in. There is a built in sensor and pickup located in the rear hub which activates the speed and distance readings. Normal Display When first turned on the display shows the Trip Time (TM) in the top right and the Trip Distance (DST) in the...
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Average Speed When Total Time and Odometer have been selected, clicking the UP or DOWN buttons sets the display to show Average EITHER Speed (AVS) or Maximum Speed (MXS) in the centre section. Average Speed Maximum Speed Momentarily pressing the POWER button will return the display to Normal showing the Trip Time (TM) and Trip Distance (DST).
You must be pedalling forwards as you change gears. Lights Lights are provided on your BATRIBIKE bicycle. These are power efficient LED units which achieve a long life on each set of batteries. SAFETY FEATURE - The power for the...
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The rear light requires 2 AA batteries. You will require a small Philips screwdriver to take off the red lens for battery replacement. It is switched on and off by the small red push button switch on the underside of the unit. Braking To stop, release the throttle and pull the brake levers.
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Quick Release fittings for Seat Height Adjustment With the locking lever in the loose position, tighten the nut until finger tight. The final tightening is done by moving the lever to the locked position. To undo move the lever to the loose position to enable height adjustment. Loose Locked Folding the Bicycle (Quartz only)
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Handlebar Clamp CLOCKWISE = TIGTHEN ANTI-CLOCKWISE = LOOSEN Reverse procedure to return bicycle to riding position. Adjusting the Handlebars (Granite & Diamond) The handlebars can be adjusted for height RAKE ANGLE and angle to suit the rider. Hex keys, (not...
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The luggage rack provided is designed to carry a maximum load of 25kg. Make sure that any items carried are securely strapped and nothing is able to get caught in the rear wheel. All other operation of your BATRIBIKE Electric Bicycle is as per a normal pedal cycle.
Beyond this manual, it is good to consult your BATRIBIKE dealer for advice if you are at all unsure about any of the procedures described. Normal maintenance is not covered under the warranty and this service may be chargeable.
● Hub motor and general inspection We recommend you arrange to have a thorough inspection of your bicycle by a BATRIBIKE dealer. This includes opening up the hub motor to inspect and lubricate the gears. Tyre Pressures The tyres should be pumped up to within the range stated on the sidewall.
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Battery Fuse If the battery will not operate or charge correctly, firstly check the battery fuse (rated 30A) located on the side of the battery beneath the screw cover. Use a large flat bladed screwdriver or a small coin to remove the cover.
Compensatory costs arising from damages or accidents. ● Cost incurred by loss of the bicycle’s usage. Brake blocks/pads, tyres, lights and cables etc. are considered as consumables and replacements are available from BATRIBIKE or may be obtained from your local cycle shop.
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In the event of a Warranty claim ● In the event of warranty repairs becoming necessary you should return your bicycle to your Authorised Batribike Dealer, (where you originally purchased your Batribike). ● Original defective parts that are sent to the manufacturer for assessment will be replaced by the same or equal value part.
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Your Local Authority should have the necessary facilities in place. If you prefer you may take your original battery to BATRIBIKE for recycling. Never dispose of batteries in a fire or subject to puncture or crushing.
Need help?
Do you have a question about the Diamond and is the answer not in the manual?
Questions and answers
I've got a Diamond & have just charged the battery after being in store through the winter but the controller doesn't switch on
The controller may not switch on after charging the battery of a Batribike Diamond because, even though the battery shows 40V when tested and the handlebar controller LEDs indicate a full charge, there is no voltage (expected 4.3–5V) reaching the throttle. This suggests a possible fault in the connection between the handlebar controller and the main controller, or an issue within the main controller itself.
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