Table of Contents
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HP Pavilion 15 Sleekbook, HP Pavilion
15 Ultrabook, and HP Pavilion
TouchSmart 15 Sleekbook
Maintenance and Service Guide
SUMMARY
CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only
be replaced by an authorized service provider. Accessing some internal parts can damage the computer
or void your warranty. Go to
Removal and replacement procedures on page 36
for details.
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Table of Contents
Related Manuals for HP Pavilion 15 Sleekbook
Summary of Contents for HP Pavilion 15 Sleekbook
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Page 1: Maintenance And Service Guide
HP Pavilion 15 Sleekbook, HP Pavilion 15 Ultrabook, and HP Pavilion TouchSmart 15 Sleekbook Maintenance and Service Guide SUMMARY CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. - Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ......................1 2 External component identification ..................9 Right side ..........................9 Left side ..........................10 Display ..........................11 Top ............................13 TouchPad ....................... 13 Lights ........................14 Buttons and speakers ....................15 Keys ........................16 Bottom .......................... - Page 6 Top cover ....................... 51 Power button board ....................54 Hard drive ......................56 USB board/Audio jack .................... 59 WLAN module ......................60 System board ......................63 Memory module ...................... 69 RTC battery ......................72 mSATA solid-state drive ................... 74 PCH heat sink ......................76 Heat sink .......................
- Page 7 Recovering using HP Recovery Manager ..............105 What you need to know ................105 Using the HP Recovery partition to recover a minimized image ....105 Using HP Recovery media to recover ............106 Changing the computer boot order ............106 Removing the HP Recovery partition ................
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Page 9: Product Description
TouchSma TouchSma HP Pavilion Sleekbook 15 √ √ √ Product Name HP Pavilion 15 Ultrabook √ √ HP Pavilion TouchSmart 15 Sleekbook √ √ Ruby red with modern mesh pattern √ √ √ Mosaic ID Sparkling Black √ √ √... - Page 10 Category Description Intel Intel Intel Internal Switchable HM70 HM77 HM77 graphics discrete Discrete (UMA) graphics computer computer model model with with TouchSma TouchSma 2nd Generation Intel Core i3 processors: Pentium 987 (1.5 GHz, 1333 MHz/2 √ MB L3 cache, dual core, 17 W) Pentium 997 (1.6 GHz, 1333 MHz/2 √...
- Page 11 Category Description Intel Intel Intel Internal Switchable HM70 HM77 HM77 graphics discrete Discrete (UMA) graphics computer computer model model with with TouchSma TouchSma √ √ √ √ √ Display 39.6 cm (15.6 in), high-definition (HD), white light-emitting diode (WLED), panel SVA BrightView (1366×768) display: ●...
- Page 12 √ Hard Supports 6.35 cm (2.5 in) hard drives drives 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Serial (mSATA) √ √ HP 3D Drive Guard support √ √ √ √ √ Intel Smart Response Technology √ √...
- Page 13 √ Supports Microsoft® Premium √ √ √ √ √ requirements HP TrueVision HD camera (fixed, no tilt) √ √ √ √ √ with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second Integrated 10/100 network interface √...
- Page 14 √ √ √ √ √ ● [Author note:]flamingo2 Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only) HP Multi-Format Digital Media Reader √ √ √ √ √ External slot with push-push technology, media supporting the following digital card card...
- Page 15 Category Description Intel Intel Intel Internal Switchable HM70 HM77 HM77 graphics discrete Discrete (UMA) graphics computer computer model model with with TouchSma TouchSma RJ-45 (Ethernet, includes link and √ √ √ √ √ ● activity lights) USB 3.0 (2 ports) √...
- Page 16 Category Description Intel Intel Intel Internal Switchable HM70 HM77 HM77 graphics discrete Discrete (UMA) graphics computer computer model model with with TouchSma TouchSma Ubuntu Linux √ √ √ ● √ √ √ √ √ Serviceab End-user replaceable parts: ility Keyboard ●...
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Page 17: External Component Identification
Hard drive light Blinking white: The hard drive is being accessed. ● ● [Author note:] Delete the second bullet if HP 3D DriveGuard is not supported. Is HP 3D really still supported? Amber: HP 3D DriveGuard has temporarily parked the hard drive. -
Page 18: Left Side
Component Description RJ-45 (network) jack lights White—Computer is connected to a network. ● Blinking amber—Data is being transferred. [Author note:]Is this how the lights ● work? NOTE: When both lights are off the computer is not connected to a network. RJ-45 (network) jack Connects a network cable. -
Page 19: Display
Send and receive wireless signals to communicate with wireless local area networks (WLANs). Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. Display... - Page 20 Component Description Internal microphone Records sound. [Author note:] Does this platform have proximity sensors or IR emitters?. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
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Page 21: Top
TouchPad Component Description TouchPad light (not supported on Ubuntu Amber: The TouchPad is off. ● Linux) Off: The TouchPad is on. ● TouchPad on/off button (not supported on Turns the TouchPad on or off. Ubuntu Linux) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. -
Page 22: Lights
Lights Component Description Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which ● is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation ●... -
Page 23: Buttons And Speakers
Buttons and speakers Component Description Power button When the computer is off, press the button to turn on ● the computer. When the computer is in the Sleep state, press the ● button briefly to exit Sleep. When the computer is in Hibernation, press the button ●... -
Page 24: Keys
Keys Component Description Displays system information when pressed in combination with the key (for Windows computer models). [Author note:]Is this still true? Displays system information when pressed in combination with the key (for Windows computer models). [Author note:]have no information on this key combo yet Operating system key For Windows computer models, returns you to the Start... -
Page 25: Bottom
Component Description num lock Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected the factory) and the navigational function (indicated by the directional arrows on the keys). NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is... - Page 26 Component Description Enable airflow to cool internal components. [Author note:]Verify the number of vents. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal Vents (4) for the internal fan to cycle on and off during routine operation.
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Page 27: Illustrated Parts Catalog
Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Description Function Product name... -
Page 28: Computer Major Components
Computer major components Item Component Spare part number 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display 709171-001 assembly Chapter 3 Illustrated parts catalog... - Page 29 Item Component Spare part number 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView display assembly. The display assembly is spared at the subcomponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page Keyboard, black finish (includes keyboard cable): For use in Canada 701684-DB1...
- Page 30 Item Component Spare part number Ruby red (select models only) 701703-001 ● Winter blue (select models only) 709177-001 ● Sparkling black 701704-001 ● Sparkling black (for use with TouchSmart models) 723303-001 ● 701686-001 Power button board (includes cable) 701685-001 TouchPad button board System board (includes replacement thermal material): For use with computer models with Intel processors and UMA graphics: For use with computer models with HM77 chipsets and i5-3317U processors:...
- Page 31 Item Component Spare part number For FreeDOS 1.0 or Ubuntu Linux 701691-001 ● For use with computer models with HM70 chipsets and Pentium 997 processors: For Windows 8 Professional 703714-601 ● For Windows 8 Standard 703714-501 ● For FreeDOS 1.0 or Ubuntu Linux 703714-001 ●...
- Page 32 Item Component Spare part number For Windows 8 Standard 701702-501 ● For FreeDOS 1.0 or Ubuntu Linux 701702-001 ● For use with computer models with HM77 chipsets. i3-3217U processors, and 1 GB of dedicated video memory: For Windows 8 Professional 701699-601 ●...
- Page 33 Item Component Spare part number For Windows 8 Standard 725070-501 ● For FreeDOS 1.0 or Ubuntu Linux 725070-001 ● Memory modules (two, DDR3-1600 MHz, PC3-12800): 8 GB 693374-005 ● 4 GB 641369-005 ● 2 GB 652972-005 ● Heat sink (includes replacement thermal material): Heat sink for computer models with switchable discrete graphics 697916-001 ●...
- Page 34 Item Component Spare part number 690019-005 ● [Author note:]mango Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) 690020-005 ● [Author note:]Roma Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only) 691415-005...
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Page 35: Display Assembly Subcomponents
Display assembly subcomponents Item Component Spare part number 701680-001 Display bezel 701683-001 Display Hinge Kit (includes left and right display hinges and brackets) 701688-001 35.6 cm (15.6 in), HD, WLED, SVA BrightView display panel 707767-001 Webcam/microphone module 701676-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 701681-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) -
Page 36: Miscellaneous Parts
Blueray DVD±RW Super Multi Double-Layer Combination external drive 659941-001 ● 701689-001 Screw Kit (not illustrated) 680571-001 Thermal Material Kit (not illustrated). For use with HP TouchSmart models. 717149-001 Counterweight, not illustrated, for use on TouchSmart models 701945-001 Hardware kit, not illustrated Speaker kit, not illustrated... -
Page 37: Sequential Part Number Listing
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83 m) 490371-011 Power cord for use in Australia (black, 3-pin, 1.83 m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m) 490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m) 490371–061... - Page 38 Spare part number Description 670290-005 [Author note:]jackson peak 1 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel processors 675794-005 [Author note:]marilyn Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 676521-005 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) ×...
- Page 39 Spare part number Description 701684-001 Keyboard with black finish for use in the United States (includes cable) 701684-031 Keyboard with black finish for use in the United Kingdom (includes cable) 701684–041 Keyboard with black finish for use in Germany (includes cable) 701684-051 Keyboard with black finish for use in France (includes cable) 701684-061...
- Page 40 Spare part number Description 701690-001 Speaker assembly (includes left and right speakers and cable) 701691-001 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987 processor and or FreeDOS 1.0 701691-501 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987 processor, and Windows 8 Standard 701691-601 For use only with computer models equipped with UMA memory, HM70 chipset, a Pentium 987...
- Page 41 Spare part number Description 701702-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77 chipset, an i5-3317U processor, 2 GB of dedicated video memory, and Windows 8 Professional 701703-001 Top cover, ruby red (includes TouchPad) 701704-001 Top cover, sparkling black (includes TouchPad) 701945-001...
- Page 42 Spare part number Description 712798-601 Processor for use with computer models with HM77 chipsets. i3-2327U for use with Windows 8 Professional 712799-001 Processor for use with computer models with HM77 chipsets. i5-3337U processors, and 2 GB of dedicated video memory for FreeDOS 1.0 or Ubuntu Linux 712799-501 Processor for use with computer models with HM77 chipsets.
- Page 43 Spare part number Description 725069-501 Processor for use with UMA touch screen computer models with 630M chipsets I3-3227U processors, and 1 GB of dedicated video memory for Windows 8 Standard 725069-601 Processor for use with UMA touch screen computer models with 630M chipsets I3-3227U processors, and 1 GB of dedicated video memory for Windows 8 Professional 725070-001 Processor for use with discrete touch screen computer models with 630M chipsets I5-3337U...
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Page 44: Removal And Replacement Procedures
AC adapter Battery Keyboard For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty. Preliminary replacement requirements... -
Page 45: Drive Handling
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. - Page 46 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
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Page 47: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... -
Page 48: Component Replacement Procedures
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 49: Service Label
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function... -
Page 50: Battery
Battery Description Spare part number 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disassembling the computer, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. - Page 51 Reset the battery release lock (2) to the locked position. Component replacement procedures...
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Page 52: Computer Feet
The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Display panel NOTE: These procedures are for replacing the display panel for HP Pavilion Sleekbook and HP Pavilion Ultrabook models. Description Spare part number... - Page 53 Before removing the display panel, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 42).
- Page 54 Remove the display bezel (4). Remove the four Phillips screws for the display panel. Move the panel toward the keyboard (1). NOTE: Support the display panel as you lean the panel forward. Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.
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Page 55: Keyboard
Disconnect the display panel cable (3) from the display panel, and then remove the panel (4). Reverse this procedure to replace the panel. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Black keyboard: For use in Canada 701684-DB1 ●... - Page 56 Description Spare part number For use in Thailand 701684-281 ● For use in Turkey 701684-141 ● For use in the United Kingdom 701684-031 ● For use in the United States 701684-001 ● For use in Italy 701684-061 ● For use in Greece 701684-151 ●...
- Page 57 Remove the keyboard: Remove the two Phillips screws that secure the keyboard to the computer. Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.
- Page 58 Turn the computer right-side up with the front toward you and open the display. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard. Chapter 4 Removal and replacement procedures...
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Page 59: Top Cover
Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and TouchPad... - Page 60 Before removing the top cover, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 42).
- Page 61 Disconnect the power button cable (1) and the TouchPad cable (2). Close the display and turn the computer upside down. Remove the eight Phillips screws from the bottom of the computer. Turn the computer over and open the display. Component replacement procedures...
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Page 62: Power Button Board
Gently lift around the edges of the top cover (1) and lift to remove the top cover (2). When replacing the top cover, be sure that the Power button board and cable (see Power button board on page 54). are removed from the defective top cover and installed on the replacement top cover. Reverse this procedure to install the top cover. - Page 63 Remove the power button board: Turn the top cover upside down, with the front toward you. Remove the Phillips screw (1) and tape that secure the power button board to the top cover. Release the clips, lift the power button board (2), and carefully slide the power button cable out from the guides (3) to remove the power button board.
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Page 64: Hard Drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws. Description Spare part number 9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA 1 TB, 5400 rpm 676521-005 750 GB, 7200 rpm 633252-005... - Page 65 Remove the hard drive: Disconnect the USB cable on top of the hard drive from the computer. NOTE: If it is necessary to replace the hard drive cable, see System board on page Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
- Page 66 Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive. To install a hard drive, reverse the removal procedure. Chapter 4 Removal and replacement procedures...
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Page 67: Usb Board/Audio Jack
USB board/Audio jack Description Spare part number 701687-001 USB board (includes cable and audio-out/audio-in jack) IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the USB board, follow these steps: Shut down the computer. -
Page 68: Wlan Module
WLAN module Description Spare part number 670290-005 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computers with Intel processors 675794-005 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 690019-005 [Author note:]mango Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) 690020-005 [Author note:]ROMA... - Page 69 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal. Remove the Phillips screw (2) that secures the WLAN module to the system board.
- Page 70 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
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Page 71: System Board
System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number For use with computer models with Intel processors and UMA graphics: For use with computer models with HM77 chipsets and i5-3317U processors: For Windows 8 Professional 701694-601 ●... - Page 72 Description Spare part number For FreeDOS 1.0 or Ubuntu Linux 712795-001 ● For use with computer models with HM77 chipsets and i3-2377M processors: For Windows 8 Professional 701697-601 ● For Windows 8 Standard 701697-501 ● For FreeDOS 1.0 or Ubuntu Linux 701697-001 ●...
- Page 73 Description Spare part number For use with computer models with HM77 chipsets. i3-3217U processors, and 1 GB of dedicated video memory: For Windows 8 Professional 701699-601 ● For Windows 8 Standard 701699-501 ● For FreeDOS 1.0 or Ubuntu Linux 701699-001 ●...
- Page 74 Before removing the system board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 42).
- Page 75 NOTE: The heat sink on your system board may appear different from the heat sink shown. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector Remove the power connector bracket Phillips screw (1) and remove the power connector bracket (2).
- Page 76 Remove the system board by sliding it up and to the left at an angle (2). Disconnect the power connector cable (3). Remove the hard drive cable: Turn the system board upside down, with the front toward you. Disconnect the hard drive cable from the system board. Reverse this procedure to install the system board.
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Page 77: Memory Module
Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object. Description Spare part number 641369-005... - Page 78 Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container.
- Page 79 Press down on the left and right sides of the memory module (2) until the side retention clips snap back into place. Reverse the previous removal steps to replace the following items: System board ● WLAN ● USB board ● Hard drive ●...
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Page 80: Rtc Battery
RTC battery Description Spare part number 697917-001 RTC battery IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RTC battery, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. - Page 81 Reverse this procedure to install the RTC battery. Component replacement procedures...
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Page 82: Msata Solid-State Drive
mSATA solid-state drive Description Spare part number 698524-001 mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 717579-001 mSATA solid-state drive, 24 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) IMPORTANT: Make special note of each screw and screw lock size and location during removal... - Page 83 Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2). NOTE: The drive tilts up to remove. The drive also has a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSATA drive onto a replacement system board. Component replacement procedures...
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Page 84: Pch Heat Sink
PCH heat sink Description Spare part number 699248-001 PCH heat sink IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the PCH heat sink, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 85: Heat Sink
Reverse this procedure to install the PCH heat sink onto a replacement system board. Heat sink Description Spare part number 697915-001 UMA graphics heat sink 697916-001 Switchable discrete graphics heat sink Thermal material 680571-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. - Page 86 Remove the heat sink. If you have an UMA graphics heat sink, go to step c. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes.
- Page 87 Thoroughly clean the thermal connections (1), (3) on the system board and the heat sink (2), (4) before replacing a heat sink onto a system board. Continue to step 3. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board.
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Page 88: Fan
Description Spare part number 697914-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the fan, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. -
Page 89: Speaker Assembly
Reverse this procedure to install the cooling fan in the base enclosure. Speaker assembly Description Spare part number 701690-001 Speaker assembly IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speaker assembly, follow these steps: Shut down the computer. -
Page 90: Rj-45 Cover
▲ Gently release the wires (1) routed along the top of the base enclosure and lift both pieces of the speaker assembly (2). Reverse this procedure to install the speaker assembly on the base enclosure. RJ-45 cover Description Spare part number 703075-001 RJ-45 cover IMPORTANT:... -
Page 91: Display Assembly
Remove the RJ-45 cover: Remove the Phillips M screw (1) for the RJ-45 cover. Lift the RJ-45 assembly (2) to remove it from the base enclosure. Reverse these procedures to replace the RJ-45 assembly. Display Assembly Description Spare part number 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display assembly 701688-001 Display bezel... -
Page 92: Display Assembly Components
Remove the WLAN (see WLAN module on page 60). Remove the system board (see System board on page 63). Remove the display assembly. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. ▲... - Page 93 Description Spare part number Ruby red 701677-001 ● Sparkling black 701678-001 ● Winter blue 709169-001 ● 701683-001 Display Hinge Kit (includes left and right display hinges and brackets) 707767-001 Webcam/microphone module If it is necessary to replace the webcam/microphone module: Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows.
- Page 94 Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them. If it is necessary to replace the display panel cable: Gently remove the cable from the routing clips (1). Detach and release the WLAN module (the WLAN module is attached to the display enclosure with double-sided tape), and remove the cables (2).
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Page 95: Power Connector
If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna cables from the clips (1) built into the display enclosure. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) Remove the wireless antenna cables and transceivers. - Page 96 Remove the system board (see System board on page 63). Remove the display assembly (see Display panel on page 44). Remove the power connector: NOTE: The power connector screw and bracket were removed during the process to remove the system board. Release the power connector (1).
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Page 97: Using Windows 8 Setup Utility (Bios) And System Diagnostics
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 98: Downloading A Bios Update
Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. -
Page 99: Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. -
Page 100: Using Ubuntu Linux Setup Utility (Bios) And System Diagnostics
Using Ubuntu Linux Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. -
Page 101: Displaying System Information
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 102: Determining The Bios Version
Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP website that provides software for your computer. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. -
Page 103: Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. -
Page 104: Specifications
Specifications Computer specifications Metric U.S. Dimensions: Width 15.18 in 38.57 cm Depth 10.19 in 25.9 cm Height (front to back) .081 in to .081 in .207 cm to .207 cm 4.6 lbs Weight: 2.08 kg Input power Operating voltage and current 19.5 V dc @ 3.33 A –... -
Page 105: 39.6 (15.6 In), Touchsmart Display Specifications
39.6 (15.6 in), TouchSmart display specifications Metric U.S. Dimensions Width 15.18 in 38.5 cm Height 7.72 in 21 cm Diagonal 15.67 in 39.8 cm Up to 16.8 million Number of colors 200:1 (typical) Contrast ratio 200 nits (typical) Brightness WLED Backlight 3.46 W (max) Total power consumption... -
Page 106: 39.6 (15.6 In), Brightview Display Specifications
39.6 (15.6 in), BrightView display specifications [Author note:]need verification that TouchSmart display specs are the same. Metric U.S. Dimensions Width 15.18 in 38.5 cm Height 7.72 in 21 cm Diagonal 15.67 in 39.8 cm 262K (6 bit) Number of colors 500:1 (typical) Contrast ratio 200 cd/m... - Page 107 1 TB* 750 GB* 640 GB* 500 GB* 320 GB* 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm Disk rotational speed 5400 rpm 5400 rpm 5°C to 55°C (41°F to 131°F) Operating temperature *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply.
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Page 108: Windows 8 Backing Up, Restoring, And Recovering
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. -
Page 109: Creating Hp Recovery Media
Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. -
Page 110: Restore And Recovery
Remove everything and reinstall Windows on page 104. If you want to reset your computer using a minimized image, you can choose the HP Minimized ● Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. - Page 111 Recovering using HP Recovery Manager on page 105. If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to ● restore the factory image to the replacement drive. For more information, see...
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Page 112: Using Windows Refresh For Quick And Easy Recovery
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. -
Page 113: Recovering Using Hp Recovery Manager
To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP ● website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. -
Page 114: Using Hp Recovery Media To Recover
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. - Page 115 Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Create HP Recovery media before removing the Recovery partition to ensure you have recovery options;...
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Page 116: Ubuntu Linux Backing Up, Restoring, And Recovering
Personal files must be restored from a backup. NOTE: HP recommends that you create the image restore in the event of a system failure. Creating the restore DVDs The restore creation software creates a set of system restore discs using blank, writable DVDs (DVD-R or DVD+R). -
Page 117: Performing Recovery Using The Restore Dvd
8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to insert your USB device into the USB port on the computer before starting this procedure. - Page 118 NOTE: Before you back up your information, be sure you have designated a location to save the backup files. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup icon. Select Folders from the panel on the left side of the window, and beneath Folders to back up, select the folders to back up.
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Page 119: 10 Power Cord Set Requirements
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 120: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO... - Page 121 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 122: 11 Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. -
Page 123: Index
Multi Double-Layer Drive spare part numbers 27, 84 precautions 37 Display Hinge Kit, spare part boot order hard drive number 27, 30, 85 changing HP Recovery precautions 37 display panel Manager 106 product description 4 product description 3 buttons removal 56... - Page 124 36 hinge hard drive 9 pointing device, product spare part number 27, 30, 85 mute 14 description 7 HP Recovery Manager 105 power 9, 14 ports correcting boot problems 106 TouchPad 13, 14 HDMI 9 starting 106 webcam 11 USB 2.0 11...
- Page 125 101 service label 19, 41 removal 51 system 105 serviceability, product description spare part numbers 21, 33, USB flash drive 106 using HP Recovery media 102 Setup Utility TouchPad recovery media changing the language 92 buttons 13 creating 101...
- Page 126 webcam/microphone module removal 85 spare part number 27, 33, Windows backup 101 File History 101, 102 Refresh 102, 104 reinstall 102, 104 remove everything and reinstall option 104 reset 104 restoring files 102 system restore point 101, 102 Windows applications key, identifying 16 Windows key, identifying 16 wireless antenna...