HP Pavilion TouchSmart Sleekbook 15 Maintenance And Service Manual
HP Pavilion TouchSmart Sleekbook 15 Maintenance And Service Manual

HP Pavilion TouchSmart Sleekbook 15 Maintenance And Service Manual

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Maintenance and Service Guide

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Summary of Contents for HP Pavilion TouchSmart Sleekbook 15

  • Page 1 HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................5 Finding your hardware and software information ................. 5 Locating hardware ....................5 Display ........................... 6 Buttons and speakers ........................ 7 Keys ............................8 Lights ............................9 Left side ..........................
  • Page 6 Using Windows Refresh for quick and easy recovery ........... 78 Remove everything and reinstall Windows ..............78 Recovering using HP Recovery Manager ..............79 What you need to know ................79 Using the HP Recovery partition to recover a minimized image ...... 80...
  • Page 7 Using HP Recovery media to recover ............80 Changing the computer boot order ............. 80 Removing the HP Recovery partition ................81 8 Power cord set requirements ..................82 Requirements for all countries ....................82 Requirements for specific countries and regions ................. 83 9 Recycling ........................
  • Page 8 viii...
  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion TouchSmart Sleekbook 15 HP Pavilion 15 Sleekbook ● Processors AMD® A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W) ● AMD A6-4455M 2.10-/2.60-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, dual core, 17 W) ●...
  • Page 10 One digital microphone HD audio Supports Dolby Advanced Audio 2 Altec Lansing speakers Supports Microsoft® Premium requirements HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280x720 by 30 frames per second Chapter 1 Product description...
  • Page 11 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter ● Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ●...
  • Page 12 Category Description Operating system Preinstalled: ● Windows 8 Professional ● Windows 8 Standard ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Keyboard Chapter 1 Product description...
  • Page 13: External Component Identification

    External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: ▲ From the Start screen, type c, and then select Control Panel. Finding your hardware and software information...
  • Page 14: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
  • Page 15: Buttons And Speakers

    Buttons and speakers Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 16: Keys

    Keys Item Component Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Windows key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows key again will return you to the previous screen.
  • Page 17: Lights

    Lights Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
  • Page 18: Left Side

    Left side Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.
  • Page 19: Right Side

    ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Digital Media Slot Supports the following digital card formats: ●...
  • Page 20 Item Component Description AC adapter light Supports the following digital card formats: ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging.
  • Page 21: Bottom

    Bottom Item Component Description Battery bay Holds the battery. Battery lock Locks and unlocks the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function...
  • Page 23: Computer Major Components

    Computer major components Item Component Spare part number Display assembly: TouchScreen and non-TouchScreen display assemblies are available. The TouchScreen display assembly is spared only as a whole unit replacement component. The non-TouchScreen display assembly is spared only at the subcomponent level. For display assembly subcomponent spare part information, see Display assembly subcomponents on page...
  • Page 24 Item Component Spare part number For use in Denmark, Finland,and Norway 701684-DH1 For use in France 701684-051 For use in Germany 701684-041 For use in Greece 701684-151 For use in Hungary 701684-211 For use in Israel 701684-BB1 For use in Italy 701684-061 For use in Latin America 701684-161...
  • Page 25 Item Component Spare part number Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, 709176-001 DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with 1.0-GB of discrete memory, and the Windows 7 operating system Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, 709175-601 DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system...
  • Page 26 Item Component Spare part number 750-GB, 5400-rpm, 9.5-mm 634250-005 640-GB, 5400-rpm, 9.5-mm 669300-005 500-GB, 7200-rpm, 9.5-mm 634925-005 500-GB, 5400-rpm, 9.5-mm 669299-005 500-GB, 5400-rpm, 7.0-mm 669299-005 300-GB, 5400-rpm, 9.5-mm 622643-005 Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, hard 701945-001 drive connector cable, 2 rubber isolators, and screws) (11)
  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel 701680-001 Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 15.6-in, WLED, SVA, HD, BrightView, TouchScreen display panel 701688-001 Webcam/microphone module 707767-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 701676-001 Display Panel Cable Kit (includes display panel cable and webcam/ 701681-001...
  • Page 28: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 65-W, RC, V AC adapter 693715-001 Power cord (3-pin, black, 1.83-m): For use in Australia 490371-011 For use in Denmark 490371-081 For use in Europe 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in North America 490371-001...
  • Page 29: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83-m) 490371-011 Power cord for use in Australia (black, 3-pin, 1.83-m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83-m) 490371-081 Power cord for use in Denmark (black, 3-pin, 1.83-m)
  • Page 30 Spare part number Description 697906-001 Rubber Feet Kit (includes 4 rubber feet) 697914-001 697915-001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory (includes replacement thermal material) 697917-001 RTC battery 699248-001 PCH heat sink 701676-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 701677-001...
  • Page 31 Spare part number Description 701684-BG1 Keyboard in black finish for use in Switzerland (includes cable) 701684-DB1 Keyboard in black finish for use in Canada (includes cable) 701684-DH1 Keyboard in black finish for use in Denmark, Finland, and Norway (includes cable) 701684-FL1 Keyboard in black finish for use in the Czech Republic and Slovakia (includes cable) 701685-001...
  • Page 32 Spare part number Description 709175-001 System board equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with UMA memory, and the Windows 7 operating system (includes replacement thermal material) 709175-501 System board equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with UMA memory, and...
  • Page 33: Removal And Replacement Procedures

    ● Battery ● Keyboard For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty. Preliminary replacement requirements...
  • Page 34: Plastic Parts

    Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process.
  • Page 35: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
  • Page 36: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 37 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 38: Battery

    Component replacement procedures This chapter provides removal and replacement procedures. There may be as many as 79 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 39: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit 697906-001 The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in Spare part number For use in...
  • Page 40 For use in Spare part number For use in Spare part number For use in Greece 701684-151 For use in Spain 701684-071 For use in Hungary 701684-211 For use in Switzerland 701684-BG1 For use in Israel 701684-BB1 For use in Turkey 701684-141 For use in Italy 701684-061...
  • Page 41 Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.
  • Page 42 Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard. Chapter 4 Removal and replacement procedures...
  • Page 43: Top Cover

    Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and TouchPad...
  • Page 44 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 30). Remove the keyboard (see Keyboard on page 31).
  • Page 45 Remove the eight Phillips screws from the bottom of the computer. Turn the computer over and open the display. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2). When replacing the top cover, be sure that the power button board and cable (see Power button board on page 38) are removed from the defective top cover and installed on the replacement top cover.
  • Page 46: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 701686-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power button board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 47: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, or hard drive bracket and screws. Description Spare part number 1-TB, 5400-rpm, 9.5-mm 676521-005 750-GB, 7200-rpm, 9.5-mm 633252-005 750-GB, 5400-rpm, 9.5-mm 634250-005 640-GB, 5400-rpm, 9.5-mm 669300-005 500-GB, 7200-rpm, 9.5-mm 634925-005...
  • Page 48 Remove the hard drive: Disconnect the USB cable on top of the hard drive from the computer. NOTE: If it is necessary to replace the hard drive connector cable, see System board on page Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive connector cable (3).
  • Page 49: Usb Board

    Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive. To install a hard drive, reverse the removal procedure. USB board Description Spare part number USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 50: Wlan Module

    NOTE: One side of the USB cable lays across the hard drive. It is disconnected during the hard drive removal process. Lift the inside edge of the USB board (1) to release it from the clips built into the base enclosure. Remove the USB board (2) and cable.
  • Page 51 Remove the battery (see Battery on page 30). Remove the keyboard (see Keyboard on page 31). Remove the top cover (see Top cover on page 35). Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
  • Page 52 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
  • Page 53: System Board

    System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB 709176-601 of L2 cache, quad core, 19 W), a graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional operating system Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB 709176-501...
  • Page 54 Before removing the system board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 30).
  • Page 55 NOTE: The heat sink on your system board may appear different from the heat sink shown. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector cable Remove the power connector cable bracket Phillips screw (1) and remove the power connector cable bracket (2).
  • Page 56 Remove the system board by sliding it up and to the left at an angle (2). Disconnect the power connector cable cable (3). Remove the hard drive connector cable: Turn the system board upside down, with the front toward you. Disconnect the hard drive connector cable from the system board.
  • Page 57: Memory Module

    Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object. Description Spare part number 4-GB (DDR3, 1600-MHz, PC3, 12800)
  • Page 58 Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 59: Rtc Battery

    RTC battery Description Spare part number RTC battery 697917-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RTC battery, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 60: Pch Heat Sink

    Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is spring loaded and will pop up. Lift and remove the RTC battery (2). Reverse this procedure to install the RTC battery. PCH heat sink Description Spare part number...
  • Page 61 Remove the WLAN (see WLAN module on page 42). Remove the system board (see System board on page 45). Remove the PCH heat sink: Turn the system board upside down, with the front toward you. Remove the two Phillips screws (1) and lift off the PCH heat sink (2). Reverse this procedure to install the PCH heat sink onto a replacement system board.
  • Page 62: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 717148-001 For use only on computer models equipped with a graphics subsystem with UMA memory 697915-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal...
  • Page 63 Remove the heat sink. If you have an UMA graphics heat sink, go to step c. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes.
  • Page 64 Thoroughly clean the thermal connections (1) and (3) on the system board and the heat sink (2) and (4) before replacing a heat sink onto the system board. Continue to step 3. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board.
  • Page 65: Fan

    Description Spare part number 697914-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the fan, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 66: Speaker Assembly

    Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan. Reverse this procedure to install the cooling fan in the base enclosure. Speaker assembly Description Spare part number Speaker assembly 701690-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 67: Rj-45 Cover

    Remove the speaker assembly: NOTE: The screws securing the speaker assembly are removed during the top cover removal process. Release the speaker cables (1) from the clips built into the base enclosure. Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. RJ-45 cover Description Spare part number...
  • Page 68: Display Assembly

    Remove the USB board (see USB board on page 41). Remove the WLAN (see WLAN module on page 42). Remove the system board (see System board on page 45). Remove the RJ-45 cover: Remove the screw (1) that secures the RJ-45 cover to the base enclosure. Remove the RJ-45 cover (2) from the base enclosure.
  • Page 69 Remove the keyboard (see Keyboard on page 31). Remove the top cover (see Top cover on page 35). Remove the hard drive (see Hard drive on page 39). Remove the USB board (see USB board on page 41). Remove the WLAN (see WLAN module on page 42).
  • Page 70 Remove the two Phillips screws (2) that secure the display bezel to the display assembly. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 71 If it is necessary to remove the display panel: Remove the four Phillips screws that secure the display panel to the display enclosure. Lift the top edge of the display panel, and swing it (1) up and forward toward the keyboard. NOTE: Support the display panel as you lean the panel forward.
  • Page 72 If it is necessary to replace the webcam/microphone module: Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) Disconnect the webcam/microphone cable (1) from the webcam/microphone module. Remove the webcam/microphone module (2).
  • Page 73 If it is necessary to replace the display panel cable: Release the display panel cable (1) from the routing clips (2) built into the left side and the bottom edge of the display enclosure. Remove the display panel cable. The display panel cable is included in the Display Panel Cable Kit, spare part number 701681-001.
  • Page 74: Power Connector Cable

    Remove the wireless antenna cables and transceivers. The wireless antennas are available using spare part number 701676-001. Reverse this procedure to reassemble and install the display assembly. Power connector cable Description Spare part number Power connector cable 701682-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 75 Remove the WLAN (see WLAN module on page 42). Remove the system board (see System board on page 45). Remove the power connector cable: NOTE: The power connector cable screw and bracket were removed during the process to remove the system board. Release the power connector cable (1).
  • Page 76: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 77: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.
  • Page 78: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
  • Page 79: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: Width 38.57 cm 15.19 in Depth 25.90 cm 10.20 in Height 2.10 cm 0.83 in Weight: 2.08 kg 4.59 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W –...
  • Page 80: 15.6-In Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.6-in display specifications Metric U.S. Dimensions Width 34.7 cm...
  • Page 81: Hard Drive Specifications

    Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 300 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max...
  • Page 82: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
  • Page 83: Creating Recovery Media And Backups

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
  • Page 84: Creating Hp Recovery Media

    Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.
  • Page 85: Restore And Recovery

    HP Recovery Manager on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...
  • Page 86: Using Windows Refresh For Quick And Easy Recovery

    For more information, see Removing the HP Recovery partition on page Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.
  • Page 87: Recovering Using Hp Recovery Manager

    To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
  • Page 88: Using The Hp Recovery Partition To Recover A Minimized Image

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 89: Removing The Hp Recovery Partition

    Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery.
  • Page 90: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 91: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 92 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 93: Recycling

    When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
  • Page 94: Index

    68 removal 61 locations 31 boot order spare part number 19, 22, 62 spare part number 18, 22, 31 changing HP Recovery display components 6 fn key 8 Manager 80 display enclosure, spare part bottom components 13 numbers 19, 22, 23...
  • Page 95 80 requirements for specific product description 2 starting 80 countries and regions 83 removal 49 HP Recovery media, recovery 80 set requirements 82 spare part numbers 17, 21, HP Recovery partition 80 spare part numbers 20, 21 recovery 80...
  • Page 96 79 reinstall 77, 78 spare part number 18, 23 USB flash drive 80 remove everything and reinstall specifications using HP Recovery media 76 option 78 computer 71 recovery media, creating using HP reset 78 display 72 Recovery Manager 76...

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