Diagnostics Information; Start; Symptom Tables; Service Errors (9Xx.xx's) - Lexmark E460dn Service Manual

2. Diagnostics information

Start

CAUTION: Unplug power from the printer before connecting or disconnecting any cable,
assembly, or electronic card. This is a precaution for personal safety and to prevent damage to the
printer.
Use the service error code, user status message, user error message, symptom table, service checks, and
diagnostic aids in this chapter to determine the corrective action necessary to repair a malfunctioning printer.
They will lead you to solutions or service checks, including use of various tests.

Symptom tables

If your machine completes the
have a symptom, then go to
appropriate action.

Service errors (9xx.xx's)

If a service error code appears while you are working on the machine, then go to
on page 2-5, and take the indicated action for that error.
Service error codes are indicated by a three-digit error code followed by a period and additional numbers in the
format XXX.YY. In most cases, five digits are shown.

User status and attendance messages

User status messages provide the user with information on the current status of the printer. Ready displays
•
on the first line of the display unless invoked, and then Power Saver displays. If a user status message is
displayed, then go to
•
User attendance messages are indicated by a two- or three-digit error code that provides the user with
information that explains a problem with a print cartridge, paper jam, option, port, and so on. If a user error
message displays, then go to
(200-series)" on page
Power–On Self Test (POST) sequence
The following is an example of the events that occur during the POR sequence when the printer is turned on.
1.
Diamonds are displayed on the operator panel.
2.
While code is being loaded into DRAM, dots scroll across the operator panel.
3.
A screen is displayed with the memory and processor speed. A typical example of this message is:
Performing Self Test is displayed.
4.
Busy is displayed.
5.
Close Door will be displayed if the cover is open.
6.
Any cartridge errors, such as Defective Cartridge, are displayed.
7.
8.
Applicable maintenance messages are displayed.
9.
Applicable toner low messages are displayed.
The printer displays Ready.
10.
"Power–On Self Test (POST) sequence" on page 2-1
"Messages and error codes" on page
"Messages and error codes" on page
"User attendance messages" on page 2-5
2-9.
*64MB
4513-630, -63W, -6EW
without an error and you
2-5. Locate your symptom, and take the
"Messages and error codes"
2-5.
and "Paper jam error codes
Diagnostics information
2-1