Warranty - Philips Magic 3-2 User Manual

User Manual

Warranty

(UK Terms and Conditions)
ATTENTION
At the beginning of April 2002, SAGEM SA bought
the PHILIPS fax business unit. SAGEM SA is now
the European Number 1 in fax and offers a complete
range of fax terminals with Internet access and SMS
function, multifunctional terminals and servers cover-
ing the needs of all its customers–from home-users to
multinational organisations. In order to apply the guar-
antee, you should contact your dealer. Proof of pur-
chase will be required. Should malfunctioning arise, the
dealer will advise you what to do.
If you bought your equipment from SAGEM directly,
the following shall apply:
A SAGEM undertakes to remedy by repair, free of charge
for labour and replacement parts, any defects in the equip-
ment during a period of twelve (12) months from the
date of original delivery of the Equipment, where those
defects are a result of faulty workmanship. During this
twelve month guarantee period, the defective equipment
will be repaired free of charge; the customer must how-
ever first contact the SAGEM After Sales Department,
the phone number of which can be found on the deliv-
ery slip or in the instruction manual. Unless the customer
has concluded with SAGEM a maintenance contract in
respect of the equipment which specifically provides for
repairs to be carried out at the customer's premises, the
repairs will not be carried out on the equipment at the
customer's premises. The following sentence applies to
purchases of equipment for the customer's trade, busi-
ness or profession. Except as otherwise expressly provid-
ed in this Document and to the extent permitted by law,
SAGEM makes no representations or warranties, express
or implied, statutory or otherwise, and to such extent, all
terms and conditions implied by law are hereby excluded.
This guarantee does not affect the Customer's statutory
rights.
B Exclusions From Guarantee
SAGEM shall have no liability under the guarantee in
respect of:
• damage, defects breakdown or malfunction due to:
- failure to properly follow the installation process and
instructions for use; or
- an external cause to the equipment (including but not
limited to, lightening, fire, shock or water damage of
any nature); or
- modifications made without the written approval of
SAGEM SA; or
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— a failure or neglect to maintain the equipment or in-
appropriate maintenance; or
— unsuitable operating conditions, particularly of tem-
perature and humidity; or
— repair or maintenance of the equipment by persons
not authorised by SAGEM; or
• wear and tear from normal daily use of the equipment
and its accessories
• damage due to insufficient or bad packaging of equip-
ment when returned to SAGEM
• supply of new versions of software
• work on any equipment or software modified or added
without the prior written consent of SAGEM
• malfunctions not resulting from the Equipment or
from software installed in user workstations for the
purpose of use of the equipment
• communication problems related to an unsuitable en-
vironment, including:
- problems related to access and/or connection to the
Internet such as interruptions by access networks or
malfunction of the line used by the subscriber or his
correspondent
- transmission faults (for example poor geographical
coverage by radio transmitters, interference or poor
line quality)
- the local network fault (wiring, servers, workstations)
or the failure of the transmission network
• the normal servicing (as defined in the user guide sup-
plied with the equipment) as well as malfunctioning
due to servicing not being carried out, servicing costs
are in any event always borne by the customer.
C In the cases set forth in § B as well as after expiry of
the twelve month guarantee period, the customer must
ask SAGEM for an estimate, and he/she must accept
the estimate and agree to pay the charges mentioned in
it before returning the equipment to SAGEM. The re-
pair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in
writing with the customer and only for the UK. If any
provision of this guarantee shall be held to be in whole
or in part invalid or illegal due to an obligatory rule ap-
plicable to consumers pursuant to their national legisla-
tion, such invalidity or illegality shall not impair or affect
the remaining provisions or parts of this guarantee.
Please note that only Philips ink films should be used.
Your Philips guarantee does not cover damage to your
fax machine that may be caused by the use of any other
ink films.