Troubleshooting - Roksan Audio Kandy K2 BT User Manual

T R O U B L E S H O O T I N G
If you suspect that your ROKSAN Kandy K2 BT Integrated Amplifier is not operating properly, you should check all the
connections carefully. Pay particular attention to speaker phasing and channel connections. Phono plugs should be
fully inserted- A frequent cause of problems is due to the Phono plug surrounds not making proper contact. Below are
some commonly encountered problems with suggestions for possible cures. The list is not exhaustive: If you have any
unresolved problems, please consult ROKSAN or your appointed ROKSAN dealer or distributor.
SYMPTOM
No power
No output on one or both channels
Very low sound output
Poor speaker imaging, lack of Bass
output
Hum from speakers
G U A R A N T E E
Your ROKSAN Product is guaranteed against any defect in materials and workmanship for a period of five years from
the date of purchase.
This guarantee only becomes effective once your product has been registered within fourteen days of purchase.
Roksan reserves the right to ask for a copy of your purchase invoice.
This guarantee excludes:
1. Damage caused due to accident, misuse, neglect and incorrect installation, adjustment or repair.
2. Liability for damage or loss during transit from the retailer or purchaser to ROKSAN or its authorised distributor for
the purposes of repair or inspection.
Carriage costs to ROKSAN shall be borne by the consignor.
All claims under this warranty must be made through an authorised ROKSAN retailer. If equipment returned for repair
to ROKSAN is found on inspection to comply with the product specification, ROKSAN reserves the right to make a
charge for examination and return carriage. Unauthorised servicing will void this guarantee.
Warranty will only be valid when the product is bought through the authorized retailer. All the warranty issues
will be dealt through the selling retailer.
Warranty registration can be done online at:
Roksan Audio Ltd
CLASSIFICATION: General Use
All specifications are liable to change without notice. E&OE
LIKELY CAUSE
AC Mains lead not inserted properly
Unit not switched on
Amplifier in STAND BY mode (MODE
light GREEN)
Missing or bad input signal connection
Incorrect speaker connection
Wrong input selected
Tape Monitor selected
Amplifier set in 20dB MUTE position
(MODE light AMBER)
Loudspeakers connected out of phase
Incorrect grounding
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Kandy K2 BT Integrated Amplifier
SUGGESTED REMEDY
Ensure AC Mains lead is fully inserted
Switch unit on (on the front underside)
Press MODE button to set amplifier in
operational mode (MODE light RED)
Check all input connections
Check speaker output connections on
rear panel
Select correct input, ascertain source
is working
Deselect Tape Monitor
Press MODE button to set amplifier in
operational mode (MODE light RED)
(Check volume setting first)
Check polarity of speaker connections
(especially important if Multi-wiring,
Multi-Amping)
Check Mains polarity and grounding
on all connected equipment
Kandy K2 BT Integrated Amplifier
Kandy K2 BT Integrated Amplifier User Manual
Version 0.1
ENGLISH