Web Configuration - NetComm GATEWAY SERIES User Manual

Telnet
I cannot telnet into the modem router.
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Web Configuration

I cannot access the web configuration.
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The web configuration does not display properly.
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Login Username and Password
I forgot my login username and/or password.
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ADSL2+ Modem Router User Guide
54
CORRECTIVE ACTION
Check the LAN port and the other Ethernet connections.
Make sure you are using the correct IP address of the modem router. Check the IP address of the device.
Ping the modem router from your computer. If you cannot ping the device, check the IP addresses of the
modem router and your computer. Make sure your computer is set to get a dynamic IP address; or if you want
to use a static IP address on your computer, make sure that it is on the same subnet as the modem router.
Make sure you entered the correct password. The default password is "admin".
If these steps fail to correct the problem, contact the distributor.
CORRECTIVE ACTION
Make sure you are using the correct IP address of the modem router. Check the IP address of the device.
Make sure that there is not a console session running.
Check that you have enabled web service access. If you have configured a secured client IP address, your
computer's IP address must match it.
For WAN access, you must configure remote management to allow server access from the Wan (or all).
Your computer's and the modem router's IP addresses must be on the same subnet for LAN access.
If you changed the devices LAN IP address, then enter the new one as the URL.
Remove any filters in LAN or WAN that block web service.
CORRECTIVE ACTION
Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options and then
click the Delete Files ... button. When a Delete Files window displays, select Delete all offline content and click
OK. (Steps may vary depending on the version of your Internet browser.)
CORRECTIVE ACTION
If you have changed the password and have now forgotten it, you will need to upload the default
configuration file. This will erase all custom configurations and restore all of the factory defaults including the
password.
Press the Reset button for five seconds, and then release it. When the LINK LED begins to blink, the defaults
have been restored and the modem router restarts.
The default username is "admin". The default password is "admin". The Password and Username fields are
case-sensitive. Make sure that you enter the correct password and username using the proper casing.
It is highly recommended to change the default username and password. Make sure you store the username
and password in a save place.
YML14WN
www.netcomm.com.au