Troubleshooting Tables; General Problems; Macintosh-Specific Problems; Windows-Specific Problems - Wacom Intuos 3 User Manual

Troubleshooting tables

If you encounter problems with your Intuos3 tools or tablet, refer to the following tables. Your problem may
be described here, and you can try the solution offered. Be sure you refer to the Read Me file for the latest
information updates.
For additional information, visit Wacom's web site at http://www.wacom.com/productsupport and follow the
links to the FAQs.

General problems

The computer does not
have an available USB
port.
The tablet status LED is
off.
After plugging in the tablet,
a message appears
indicating that the USB
device needs more power
than is available.
The pen works only in
M mode, and does
OUSE
not draw with pressure-
sensitivity.
Clicking is difficult.
C
ONTENTS
General problems
Windows-specific problems
Macintosh-specific problems
Check if there is an available USB port on a powered USB hub. If none are
available you will need to add a powered USB hub.
Verify that your tablet's USB cable is plugged into a primary USB port
(directly into your computer) or into a powered USB hub. If you are
connecting to a powered USB hub device, make sure the hub is connected
to an active USB port and that the hub is active.
Unplug the tablet cable's USB connector and plug it back into its port.
Plug the tablet into a different USB port.
The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning. Insert the
Wacom Tablet CD into your computer and install the driver software for the
tablet.
Some applications, including Photoshop 7.0 and greater, require that you
turn on the pressure capabilities before the pen will respond as a pressure-
sensitive tool.
Try using a lighter T
IP
C
ONTENTS
I
NDEX
F (see adjusting tip feel and
EEL
I
NDEX
T
ROUBLESHOOTING
61
double-click).
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