Table of Contents
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OWNER'S MANUAL
How to operate your
EcoWater Systems Water
Conditioner/Refiner
EcoWater Systems Conditioner
with Remote (ECR)
EcoWater Systems Refiner
with Remote (ERR)
SERIES
3500 & 3502
Systems Tested and Certified by NSF Interna-
ERR 3500R20 & ERR 3502R30 are Tested
tional and WQA against NSF/ANSI Standard
and Certified by WQA against NSF/ANSI
44 for water softening performance and the
Standard 42 for chlorine taste and odor.
reduction of barium and radium 226/228.
EcoWater Systems LLC
P.O. Box 64420, St. Paul MN 55164-0420
Part No. 7291393 (Rev. H 6/24/08)
PRINTED IN U.S.A.
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Summary of Contents for EcoWater 3500 Series
- Page 1 EcoWater Systems Conditioner with Remote (ECR) EcoWater Systems Refiner with Remote (ERR) SERIES 3500 & 3502 Systems Tested and Certified by NSF Interna- ERR 3500R20 & ERR 3502R30 are Tested tional and WQA against NSF/ANSI Standard and Certified by WQA against NSF/ANSI 44 for water softening performance and the Standard 42 for chlorine taste and odor.
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Page 2: Table Of Contents
Consult the dealer or an experienced radio/TV tech- Use care when handling the EcoWater Systems condi- nician for help. tioner/refiner. Do not turn upside down, drop, or set on Changes or modifications not expressly approved by sharp protrusions. -
Page 3: Warranty
Your local dealer will provide details regarding this warranty or writing within 30 days from the expiration of these guar- will refer you to the factory for additional information. In addition, the 3500 SERIES antees upon EcoWater Systems LLC, P.O. Box 64420,... -
Page 4: Typical Installation Scheme
OTHER REQUIREMENTS STANDPIPE LAUNDRY TUB A drain is needed for recharge discharge water. A floor drain is preferred, close to the EcoWater Systems con- FIG. 1B ditioner/refiner. A laundry tub, standpipe, etc., are other options (See Figure 1B). NOTE: The Commonwealth of Massachusetts plumbing A 120V, 60 Hz, grounded, continuously “live”... -
Page 5: Unpacking
TUBES cover, bag(s) of small parts needed to assemble and install a. If installing an EcoWater Systems Bypass Valve, put the unit, plus this manual, in the other. lubricated o-ring seals onto both bypass valve ports (See EcoWater Systems conditioner/refiner models R20, R30 and Figure 3B). -
Page 6: Installation
(See Figure 4A). 3 - - Valve Bypass BYPASS INLET OUTLET VALVE VALVE VALVE nozzle & venturi EcoWater Systems Bypass Valve ground clamp o- -ring from conditioner/ brine to conditioner/ refiner elbow PULL OUT... -
Page 7: Pressure Testing For Leaks
Fully open two or more conditioned cold water faucets nearby the EcoWater Systems conditioner/refiner. Care is taken at the factory to keep your EcoWater Systems conditioner/refiner clean and sanitary. However, during ship- b. Place the bypass valve(s) in bypass position (See ping, storage, installing and operating, bacteria could get into Figure 6). -
Page 8: Setup Procedure
SETUP PROCEDURE electronic control compensates automatically after you set the iron level in Step 11, below. When the EcoWater Systems conditioner/refiner is plugged in for the first time, a beep sounds and the dis- 8. Press the SELECT ( ) button. -
Page 9: Main Menu
S Y S T E M S CONDITIONER/REFINER STATUS SCREENS MAIN MENU During normal operation, the EcoWater Systems condi- tioner/refiner’s display shows up to four status screens (Page 14 explains how individual screens can be turned on or off). Each is shown for six seconds, in a rolling sequence (See Figure 15). - Page 10 ECOWATER Conditioner/Refiner Operation S Y S T E M S CONNECTING TO REMOTE When the conditioner/refiner’s electronic control is first powered up, it is not yet in communication with the remote. Do the following to establish a link between FIG. 19 the two: 1.
- Page 11 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING SALT LEVEL LOW SALT ALARM Use this feature when adding salt to the conditioner/ Use this feature to program when the electronic control refiner. will display a low salt alarm. The number of days can be customized, or the feature can be turned off.
- Page 12 ECOWATER Conditioner/Refiner Operation S Y S T E M S RECHARGING THE CONDITIONER/REFINER SETTING THE CURRENT TIME When the conditioner/refiner’s electronic control is first This feature may be used to assure an adequate supply of conditioned water at times of unusually high water powered up, a “wizard”...
- Page 13 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING RECHARGE TIME SETTING HARDNESS When the conditioner/refiner’s electronic control is first When the conditioner/refiner’s electronic control is first powered up, the default time for starting an automatic powered up, a “wizard” screen prompts you to enter recharge is 2:00 a.m.
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Page 14: Modifying Rolling Screens
ECOWATER Conditioner/Refiner Operation S Y S T E M S MODIFYING ROLLING SCREENS SETTING THE LANGUAGE During normal conditioner/refiner operation, four status When the conditioner/refiner’s electronic control is first screens are shown in sequence (See “Conditioner/ powered up, a “wizard” screen prompts you to set the Refiner Status Screens”... - Page 15 ECOWATER Conditioner/Refiner Operation S Y S T E M S SETTING TIME FORMAT SETTING HARDNESS UNITS Use this feature to select a 12-hour (AM/PM) or 24-hour Use this feature to select grains or parts per million clock. (ppm) as hardness units. 1.
- Page 16 ECOWATER Conditioner/Refiner Operation S Y S T E M S SYSTEM INFORMATION Use these features to look up the following information about the conditioner/refiner and its operations: Model information (model number and software version) FIG. 51 Water available (conditioned water ready for use) Daily average water used Water used today Total water used (explained in Step 6, below)
- Page 17 ECOWATER Conditioner/Refiner Operation S Y S T E M S CYCLE TIMES 8a. Backwash time: Press the UP ( ) or DOWN Use these features to change the following conditioner/ ( ) buttons to change the backwash time. refiner operations: Hold the button down to rapidly advance.
- Page 18 ECOWATER Conditioner/Refiner Operation S Y S T E M S SPECIAL FEATURES Use these features to change the following operations: 8a. Efficiency mode: If the desired efficiency mode already has a black dot next to it (See Efficiency mode Figure 70), go to Step 9. Otherwise, press the Maximum days between recharges DOWN ( ) or UP ( ) buttons to scroll to the Auxiliary control (described on Page 19)
- Page 19 For more details on the use of auxiliary controlled equipment in water treatment systems, consult the If the auxiliary control mode has been set to Chemical EcoWater Systems “Problem Water Guide.” feed, as described in the previous section, two addition- To select an auxiliary control mode: al lines (Chemical feed volume and Chemical feed timer) will appear on the Special features menu.
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Page 20: Service Reminder (Set/Reset)
Evaluation), a homeowner or service technician can instead of the rolling status screens (See Figure 77). transmit operational data via a telephone for diagnostic purposes. Ask your participating EcoWater Systems dealer for more information. To send an E.A.S.E. message: 1. From any of the rolling status screens, press the FIG. -
Page 21: Conditioner/Refiner Operation
ECOWATER Conditioner/Refiner Operation S Y S T E M S DIAGNOSTICS This feature allows a service technician to check the 10. When finished viewing the Diagnostics screen, operating state of individual components in the condi- press the SELECT ( ) button. The display will go tioner/refiner (e.g. - Page 22 S Y S T E M S UNPACKING INSTALLING THE SUPPORT The EcoWater Systems HydroLink™ remote is shipped The EcoWater Systems HydroLink™ remote is shipped from the factory in one carton. Thoroughly check for with a teardrop-shaped support to hold the unit at an possible shipping damage and parts loss.
- Page 23 Active Alerts (if any) HYDROLINK™ REMOTE FIG. 92 The EcoWater Systems HydroLink™ remote is part of a wireless system which monitors multiple water treat- Some screens have more information than can be ment devices in a home. These water treatment...
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Page 24: Remote Operation
ECOWATER Remote Operation S Y S T E M S ADDING A DEVICE Photo LEFT RIGHT Display Cell Button Button Button To initiate communication between the remote and a device such as a conditioner/refiner, it is necessary to add the device to the remote by doing the following: 1. - Page 25 ECOWATER Remote Operation S Y S T E M S PHOTO CELL To prolong battery life, the remote has a photo cell above the display (See Figure 94). This cell triggers the display to “go to sleep” (turn off) when the ambient light level stays low for 10 minutes.
- Page 26 ECOWATER Remote Operation S Y S T E M S SETTING THE LANGUAGE DRINKING WATER STATUS MESSAGE Language is set independently on the remote and con- If a communications-capable drinking water filtration ditioner/refiner (See Page 14 to set the conditioner/ (RO) system has been added to the remote, it will have refiner’s language).
- Page 27 1. Press the remote’s LEFT ( ) or RIGHT ( ) buttons When the conditioner/refiner’s electronic control is first to manually advance to the EWS 3500 status screen powered up, the default time for starting an automatic (See Figure 108).
- Page 28 It is recalculated conditioner/refiner, manually advance to the EWS when the conditioner/refiner regenerates, and the num- 3500 status screen. ber of days may decrease, remain the same or even increase at regeneration time (a drop in water use could 2.
- Page 29 For example, to EWS 3500 status screen. change the data for the conditioner/refiner, manually advance to the EWS 3500 status screen. 2. Press the remote’s SELECT ( ) button to display the device menu. 2. Press the remote’s SELECT ( ) button to display the device menu.
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Page 30: Remote Operation
For example, to rename header. (See Figure 123). the conditioner/refiner, manually advance to the EWS 3500 status screen. 2. Press the remote’s SELECT ( ) button to display the device menu. 3. Press the DOWN ( ) button to scroll through the FIG. -
Page 31: Service Information
Water Level keep the resin bed clean, it may also release corrosive fumes that will weaken and shorten the life of some EcoWater Systems conditioner/refiner electronic parts. FIG. 128 Iron Out salt is safe to use on two-tank models. NOTE: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. - Page 32 A clean nozzle & venturi (See Figure 129) is necessary If the water supply contains clear water iron, regular for the EcoWater Systems conditioner/refiner to work resin bed cleaning is needed to keep the bed from coat- properly. This small unit creates the suction to move ing with iron.
- Page 33 S Y S T E M S RELIEVING WATER PRESSURE WITH THE BYPASS VALVE(S) CAUTION: Always relieve water pressure in the EcoWater Systems conditioner/refiner, as described below, before removing parts from the valve or resin tank. DE-PRESSURIZE 1. Put bypass valve(s) into Bypass position.
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Page 34: Service Information
ECOWATER Service Information S Y S T E M S TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION Remote display shows Loss of signal between conditioner/ Make sure conditioner/refiner is powered up. question marks (?) refiner and remote. Check signal strength on remote (See Page instead of numbers 25). -
Page 35: Troubleshooting
ECOWATER Service Information S Y S T E M S AUTOMATIC ELECTRONIC DIAGNOSTICS CHECKING THE TURBINE 1. Display the Diagnostics screen, following the proce- This conditioner/refiner has a self-diagnostic function for dure on Page 21. the electrical system (except for input power and/or water meter). - Page 36 ECOWATER Service Information S Y S T E M S TROUBLESHOOTING - 12. If the unit does not draw brine, check for: Dirty or defective nozzle / venturi (See Page 32) MANUAL ADVANCE RECHARGE CHECK Nozzle / venturi not seated on the gasket or gas- This check verifies proper operation of the position ket not sealing properly switch, gear motor, brine tank fill, brine draw, recharge...
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Page 37: Wiring Schematic
ECOWATER Service Information S Y S T E M S WIRING SCHEMATIC POSITION SWITCH Brown TURBINE Green SENSOR White CONTROL BOARD ON BACK OF FACEPLATE Black 24VDC MOTOR Black 24V AC AUX OUT TRANSFORMER 120V 24VAC 60 Hz FIG. 137 For future reference, enter the following information: Model No. -
Page 38: Dimensions
ECOWATER Dimensions S Y S T E M S 20” 3--13/16” 14” 16” 14” 14” 16” IN - - OUT IN - - OUT 36--9/16” 45--1/8” 32” 32--1/2” Cabinet Models Two-Tank Models FIG. 138 Nominal Resin Dimension Dimension Dimension Salt Storage Model Tank Size Capacity... -
Page 39: Specifications
ECOWATER Specifications S Y S T E M S 3500R20 3500R20 3500R30 3502R30 3502R30 3502R40 3502R50S 3502R70 Model Code HR20 HR20+ HR30 2H30 2H30+ 2H40 2H50 2H70 5,700 6,200 8,300 8,300 7,500 11,300 23,000 32,900 Rated Softening Capacity 16,800 17,400 25,000 25,000 21,400... -
Page 40: Repair Parts
ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY Valve Assembly See Pages 42 & 43 for parts... - Page 41 ECOWATER Repair Parts S Y S T E M S ECOWATER SYSTEMS CONDITIONER/REFINER ASSEMBLY Part No. Description Part No. Description 7275907 Transformer, 24V, 10VA 7170288 O-Ring, 15/16” x 1-3/16” 7292967 Repl. Remote (incl. batteries) 1205500 Clip 7218662 Repl. Top Cover (cabinet models)
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Page 42: Valve Assembly
ECOWATER Repair Parts S Y S T E M S VALVE ASSEMBLY... -
Page 43: Repair Parts
ECOWATER Repair Parts S Y S T E M S VALVE ASSEMBLY Part No. Description Part No. Description Nozzle Venturi (red) & Gasket Kit Turbine Assembly 7187772 7101548 (ECR 3500R20, ERR 3500R20, (R20 , R30 & R40 models) ECR 3500R30, ECR 3502R30) Nozzle Venturi (blue) &... - Page 44 ECOWATER S Y S T E M S EcoWater Systems LLC P.O. Box 64420, St. Paul, MN 55164-0420 1-800-86WATER...
Need help?
Do you have a question about the 3500 Series and is the answer not in the manual?
Questions and answers
EWS 3500 Time lost
Common causes of time loss in the EcoWater 3500 Series include:
1. Power outage.
2. Circuit breaker being tripped.
3. Power supply plugged into a switched outlet that is turned off.
This answer is automatically generated
how to set salt amt.
To set the salt amount for the EcoWater 3500 Series:
1. Press the SELECT button.
2. Use the UP or DOWN buttons to adjust the salt level. The selected value should match the lowest number visible on the brinewell decal above the salt.
3. Press the SELECT button again to confirm the setting.
Avoid using rock salt with high impurities or certain types of salt that may release corrosive fumes, as these can damage the system.
This answer is automatically generated