Polycom SoundPoint IP 650 User Manual page 79

The Record soft key controls recording and is available:
• When there are one or more calls connected to your phone—you may need
to press the More soft key to see it
• When you are speaking on an active call
• When calls are on hold
• During a consultative transfer or conference call
The Record soft key is not available:
• When there are no connected calls on your phone
• While you are placing a new call (to transfer or conference in)
• While you are being prompted to answer an incoming call
Recording pauses if you put an active call on hold. Recording continues if the
called party puts you on hold. Recording stops if all active calls end, no matter
who ends the calls.
If you press while recording, only the called parties are recorded.
Tones and indications—dialing of digits or ringing from another party's
phone— that occur before a call is connected are not recorded. Local tones and
indications (for example, DTMF tones when dialing) are not recorded.
However, tones from another party's phone may be recorded.
You can start, pause, resume, and stop recording through the use of soft keys.
All active calls that occur on your phone between the time you press the Start
soft key and the Stop soft key are recorded, alternating in the same .wav file.
For example, you place a call to party A and, after they answer, you start
recording on October 4, 2007 at 11:22am. While speaking with party A, you get
an incoming call. You put party A on hold and speak with party B. When you
finish speaking with party B, you return to speaking with party A. While
speaking with party A again, you get another incoming call. You put party A
on hold and speak with party C. When you finish speaking with party C, you
Using the Advanced Features of Your SoundPoint IP 650 SIP Phone
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