Polycom Soundpoint IP 550 Quick Reference Manual
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Also See for Soundpoint IP 550:
- User manual (116 pages) ,
- Owner's manual (68 pages) ,
- Manual (29 pages)
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Table of Contents
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Summary of Contents for Polycom Soundpoint IP 550
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Page 1: Quick Reference Guide
Polycom Soundpoint IP 550/650 Phone Quick Reference Guide www.fibernetics.ca... -
Page 2: Table Of Contents
Table of Contents Phone Overview............................Soft Key Features............................How to Place a Call............................Placing a Call from a Call List ........................Ending a Call ............................... How to Put a Call on Hold ........................... Transferring Calls............................Call Waiting ..............................Moving Between Active Calls ........................Set Up a Conference in an Active Call ...................... -
Page 3: Phone Overview
Polycom SoundPoint IP 550/650 Phone - Overview 1. Message Waiting Indicator - Alert for voice and text (instant) messages 2. Arrow Keys - Scroll through display information 3. Feature Keys - Access important features using these keys 4. Microphone Mute - Mutes audio transmission locally during calls and conferences 5. Headset - Allows you to place and receive calls through an optionally connected headset... -
Page 4: Soft Key Features
Soft Key Features Soft Key Features Features from the Main Display New Call Press this to place a new call PickUp Press this to pick up another ringing phone Page Press this to page all phones and overhead Buddies Press this to view you buddy list and view their status Dir Press this to access the Contact Directory ConfBr... -
Page 5: How To Place A Call
How to Place a Call How to Place a Call You can place a call using the handset, headset, or speakerphone by pressing one of the following buttons: John Friday, November 2 0 Sally 3:22 PM Jack • New Call Soft Key • Dial Di r ec t or ies M enu •... -
Page 6: Placing A Call From A Call List
Placing Calls from a Call List To Place a Call from a Call List Speed Dial Info Use the Up, Down, Right, and Left keys to scroll through the list to find the contact. Received Placed • Up shows your speed dial list Calls Calls • Down shows your missed calls •... -
Page 7: How To Put A Call On Hold
How to Put a Call on Hold and Multiple Calls on Hold How to Put a Call on Hold Call Hold and Resume Tuesd ay, Nov 24 12:51 P M John Hold:4165552222 4165552222 1:16 Sall y 1. During a call, press the Hold button Jack 2. Press Hold button or Resume soft key to resume the call EndCall Resume NewCall... -
Page 8: Transferring Calls
Transferring Calls Attended Transfer - Allows you to speak with the end party first, prior to completing the Tuesd ay, Nov 24 12:51 P M call transfer. The end party will see the caller ID of the person transferring the call. John From:4165552222 Blind Transfer - The call is transferred directly to the end party. -
Page 9: Call Waiting
Call Waiting Call Waiting Tuesd ay, Nov 24 12:51 P M Fibernetics Digital PBX provides both an audible and John From: 5194896700 visual indicator when you receive an inbound call while you 5194896700 3:45 Sally are already on a call* Jack From: 5195556789 * When call waiting is enabled for your extension 5195556789 When you see second call displayed use the down arrow Park... -
Page 10: Set Up A Conference In An Active Call
Set Up 3-Way Call in an Active Call | 3-Way Call on Outbound Calls | Conference Bridge To Set Up a 3-Way Call in an Active Call Using the Join Soft Key: When you are in an active call: If you have one call on hold and answer a new call, use the down arrow to go to the call on hold and then press the More soft key, then the Join soft key. -
Page 11: How To Park A Call
How to Park a Call and Pick Up a Parked Call Tuesd ay, Nov 24 12:51 P M John From:4165552222 4165552222 1:16 Sally Jack Bld Xfr Park More EndCall Parking a call allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set or let any other user pick up the call from any other set. -
Page 12: Answer Any Ringing Extension
Answer Any Ringing Extension Whether the handset is on or off of the cradle the PickUp soft key will appear. Press this to answer any ringing extension. How to Use Paging and Intercom Features To Page All Phones and Overhead (“Page”) Pick up the handset Press Page soft key Speak into the handset When finished speaking press the End Call soft key (or dial 7008, then press Dial) To Page All Phones (7007) -
Page 13: Voicemail
How to Use Voicemail VOICE MAIL The presence of new Voice Mail messages is indicated by Tuesd ay, Nov 24 12:51 P M a flashing Message Waiting Indicator LED on the front of John To:21641 21641 1:16 Sall y the phone and a visual notification on the graphic display. Jack The stutter dial tone in place of normal dial tone will also sound to indicate that message(s) are waiting at the... -
Page 14: Contact Directory
Contact Directory Managing Contacts You can enter 99 contacts in your phone’s Contact Directory. You can add, edit, delete, dial, or search for a contact in this directory. You can add a contact manually or from a call list. To View your Contact Directory Press the More soft key to locate the Dir soft key, then press the Dir soft key to view your current list. -
Page 15: How To Use Buddy Lists
How to Use the Buddy Lists Your phone combines interactive message services and status monitoring to complement a traditional messaging application such as e-mail. Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Your phone can “watch” the status of other phones or buddies. -
Page 16: Dial Sequences
Dial Sequences A dial sequence is the chain of events that occur whenever your extension is dialed. Dial sequences are arranged into two categories: Default Dial Sequence: This is a simple two-step configuration that is suitable for most generic extensions. Normally an extension rings four times, and then goes to voicemail. Alternate Dial Sequence: This is a more advanced configuration that can be extended to six steps.