Solving Hard Drive Problems - Compaq Armada E500 Series Maintenance And Service Manual

Problem
Accessing
information on the
hard drive is much
slower than usual.
Hard drive does not
work.
Errors occur after
starting from an
additional hard drive.
System does not
recognize a hard
drive.
DriveLock settings
cannot be accessed
in Computer Setup.
2-24 Troubleshooting
Table 2-12

Solving Hard Drive Problems

Possible Cause
Hard drive entered
low power state due
to timeout and is now
exiting from it.
Hard drive is
fragmented/not
optimized or has
errors.
Hard drive is not
seated properly.
Additional hard drive
has not been
specially prepared
with necessary
software.
The drive is not
seated properly.
The drive is
damaged.
The drive was
inserted while
system was on or in
Suspend or
Hibernation.
The DriveLock
settings are
accessible only when
you enter Computer
Setup by turning on
(not restarting) the
computer.
Solution
Wait for the system to
restore the previously
saved data to its state
prior to initiating a low
power state.
Run ScanDisk and Disk
Defragmenter.
Turn off and unplug the
computer, remove the
hard drive, and reinsert
the hard drive.
Boot from the original
hard drive or a specially
prepared hard drive.
Remove, then reinsert the
drive.
Try using the hard drive in
another bay to verify that
the problem is with the
drive. Run ScanDisk on
the drive.
Shut down the computer
before inserting or
removing a hard drive.
Completely turn off the
computer. Turn the
computer back on, then
run Computer Setup
(Section 2.5) by pressing
F10 when the blinking
cursor light appears
upper-right on the screen.