Solving Hard Drive Problems - Compaq Armada 1500 User Manual

Solving Hard Drive Problems

Some common causes and solutions for hard drive problems are
listed in the following table. Chapter 9, "Diagnostics and
Technical Support," also may help you solve hard drive problems.
CAUTION:
computer is off, unplugged, and the battery pack is removed. Do not
remove or install a hard drive while the computer is on, in Suspend,
or in Hibernation.
Problem
Reading the hard drive
takes an unusually long
time after restarting the
computer.
Hard drive error occurs. Hard drive has bad
Newly installed hard
drive does not work.
CAUTION:
drive at all times in case of errors or failures.
Remove or install the hard drive only when the
Hard Drive Problems and Solutions
Possible Cause
System entered
Hibernation due to low-
battery condition and is
now exiting from it.
sectors or has failed.
Hard drive is not seated
properly.
Hard drive was removed
and replaced while
computer was on,
in Suspend, or in
Hibernation.
You should maintain an up-to-date backup of your hard
Solution
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Run ScanDisk utility; check the
box "Automatically fix."
Contact your Compaq authorized
service provider.
Turn off and unplug the
computer. Remove the battery
pack. Remove and reinstall the
hard drive.
Turn off the computer; then turn it
on again.
Before removing the hard drive,
make sure computer is off,
unplugged, and the battery pack
is removed.
Troubleshooting 10-7