Poor Copy Quality - Lexmark X65X series User Manual

Troubleshooting

Poor copy quality

These are some examples of poor copy quality:
•
Blank pages
•
Checkerboard pattern
• Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
• Skewed lines
• Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
These are possible solutions. Try one or more of the following:
C
HECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
T
HE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge.
T
HE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see "Cleaning the
scanner glass" on page 242.
T
HE COPY IS TOO LIGHT OR TOO DARK
Adjust the density of the copy.
C
HECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
C
HECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
U
NWANTED TONER IS IN THE BACKGROUND
•
Increase the background removal setting.
•
Adjust the darkness to a lighter setting.
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