Chapter 8: Troubleshooting
The printer is on but will not print
■
Check the cable between the printer and your notebook. Make sure
that it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an
online/offline button that you may need to press so the printer can
start printing. Press the button to put the printer online.
■
Check the port and cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make
sure that you have selected it in the printer setup.
To set a default printer:
1
Click
opens. If your Control Panel is in Category View, click
and Other Hardware
2
Click/Double-click the
Faxes window opens.
3
Right-click the name of the printer you want to be the default
printer, then click
■
Reinstall the printer driver. See the guide that came with your printer
for instructions on installing the printer driver.
You see a "Printer queue is full" error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
opens. If your Control Panel is in Category View, click
and Other Hardware
2
Click/Double-click the
Faxes window opens.
94
, then click
Start
.
Set as Default Printer
, then click
Start
.
www.gateway.com
. The Control Panel window
Control Panel
Printers and Faxes
.
. The Control Panel window
Control Panel
Printers and Faxes
Printers
icon. The Printers and
Printers
icon. The Printers and
Need help?
Do you have a question about the Notebook and is the answer not in the manual?
Questions and answers