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BT SYNERGY 4100 User Manual

Digital cordless telephone
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Please note the Helpline number
has changed to 0871 594 1200*

User Guide

BT SYNERGY 4100
* Calls cost 6 pence plus 10 pence per minute from a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers' costs may vary.

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Summary of Contents for BT SYNERGY 4100

  • Page 1: User Guide

    Please note the Helpline number has changed to 0871 594 1200* User Guide BT SYNERGY 4100 * Calls cost 6 pence plus 10 pence per minute from a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.
  • Page 2 Welcome… to your BT Synergy 4100 Digital Cordless Telephone • 255 Name and number phonebook to store all your contact numbers for easy dialling. • Copy the whole phonebook or individual entries to and from your mobile phone SIM card.
  • Page 3 • • *Calls provided by BT will be charged at up to 8 pence per minute. BT Synergy Mains power A Call Set-Up Fee of up to 6 pence per call applies to calls from Residential lines. 4000 charger supply for Prices correct at time of going to press.

  • Page 4: Table Of Contents

    Dial mode ..... .35 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 5 3-Way Call ..... .68 Standard text entry ....50 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 6 Recall ......80 If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 7: Getting Started

    Only use the power and telephone cables supplied with the product. Which socket? Power socket Telephone line socket Power adaptor cable If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 8: Setting Up For Multiple Packs

    During charging, the symbol will scroll in the display. 1. Connect the power adaptor with the red connector to the charger and switch on. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 9 Your BT Synergy 4100 additional handset comes pre- normal. registered to the base. The handset number will be shown on the display. Your BT Synergy 4100 is ready for use. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 10: Getting To Know Your Phone

    20 numbers called, page 18. internal call, page 67. In talk mode, press to enter a pause in a number, page 80. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 11: Handset Display Icons

    * For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 12: Base Buttons And Leds

    Comes on when the handset is charging on the base. Power/In use light (GREEN) On when the power is on. Flashes when the handset is in use. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 13: Navigating The Menus

    TUV8 Ü0 . ABC2ÄÅÆ abc2äàåæç tuv8úü DEF3É∆ def3èé WXYZ9 wxyz9 GHI4 I ghi4i 0!?¡¿&§ 0!?¡¿&§ JKL5 jkl5 .,”’:;+-=<> .,”’:;+-=<> MNO6ÑÖO mno6ñöo #()[]{}_\|~^ #()[]{}_\|~^ If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 14: Menu Map

    SIM code* To be able to use this feature, you must ensure that your mobile phone SIM card is inserted into the SIM reader slot on your BT Synergy 4100. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 15: Using The Phone

    1. Press closer to the base. Place the handset back on the base/charger. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 16: Receive A Call

    Menu As you increase or decrease the volume, the boxes on the display show the volume level. Maximum volume Mid volume Minimum volume If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 17: Secrecy

    3. Press to end the call. Answer a call in handsfree When the phone rings: 1. Press twice. The call is transferred to the loudspeaker. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 18: Redial The Last Number Called

    Menu number you want. Redial numbers can be up to 32 digits long. 3. Press to redial. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 19: Copy A Number From The Redial List

    If you decide not to delete, select 3. Select the option to confirm. Entry Deleted Save option. displayed. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 20: Delete All Redial Numbers

    . The display will return to standby. Paging You can alert a handset user that they are wanted or locate a missing handset. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 21: Name And Number Phonebook

    You MUST enter a name and a number, otherwise the display will 5. Enter the telephone number using the keypad. show Error. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 22: View/Check Details For An Entry

    2. Use Menu to scroll and find the entry you want or Menu search alphabetically. 3. Press to dial the displayed number. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 23: Edit A Name And Number

    7. Press and hold to exit and return to standby. Delete a name and number 1. Select the option. The phonebook entry you used last is displayed. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 24: Copy An Entry To Another Handset

    Please Wait then Copying to Handset X (where is the selected handset). 5. At the receiving handset the display shows Copy Entry? select to confirm. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 25: Copy The Entire Phonebook To Another Handset

    4. Using the keypad, enter the number of the handset you want to copy to and select OK. The display shows Please Wait then Copying to Handset (where is the selected handset). If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 26: Copy To Or From A Sim Card

    OK. phonebook command in the phonebook menu. Menu 4. Use to display either Copy from SIM Menu Copy to SIM and select OK. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 27 BT Synergy again. The PIN number will be displayed as asterisks for security reasons. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 28: Access Code

    BT Synergy 4100 Helpline for assistance on 5. Press and hold to exit and return to standby. 0870 605 8047*. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 29: Handset Settings

    Menu until Handset Settings is displayed Menu then select the option. 2. Press Menu until Handset Ringer Melody Menu displayed then select the option. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 30: Handset Earpiece Volume

    3. Press to select the volume you want and Menu select the option to confirm. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 31: Auto Answer

    Handset Name is displayed then Menu select the option. 3. Press to delete unwanted characters and enter a new name using the keypad. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 32: Display Language

    You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 33 If you switch the handset key tones tone. off, you will not hear any confirmation tones when 5. Press and hold to exit and return to standby. altering settings. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 34: Base Settings

    4. Select the option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 35: Pin Code

    Your BT Synergy 4100 is pre-set to Tone dialling (Tone/Time Break). If required you can change this setting, the dial mode options are Tone/Time Break, Tone/Earth or Pulse/Earth. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 36: Restore Default Settings

    The handset power switches off and the base beeps. The handset will then switch itself back on and show the standby display. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 37: Default Settings

    0800 58752 SMS Outgoing SC Number 1 1470P1709400 SMS Incoming SC Number 2 Empty SMS Outgoing SC Number 2 Empty SMS Common Box Sub Address If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 38: Date And Time Settings

    3. Enter the current date (dd/mm/yy) e.g. for 15 February 2006, press , then select option. You will hear a confirmation tone. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 39: Set The Alarm

    6. Press and hold to exit and return to standby. Silence the alarm 1. Press the STOP option button. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 40: Bt Calling Features

    If a caller has withheld their number or name is displayed. is displayed when number, Withheld will be displayed. a call is new (has not yet been viewed). If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 41: Copy A Calls List Number To The Phonebook

    Save option to confirm. Display shows Entry Saved 7. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 42: Delete A Calls List Number

    3. Select the option again to confirm. Calls List If you decide not to delete, select Save option. Deleted is displayed and then the standby screen. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 43: Call Waiting

    1. Press to end the call with the first caller. The handset will then ring. 2. Press and continue your conversation with the second caller. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 44: Voice Mail/Message Waiting

    Calls list (see page 40). While viewing the number in the Calls list, press to dial the server number and then follow the instructions given to access your messages. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 45: Text Messaging

    Caller Display). Visit the BT.com website the other device. (www.bt.com) to find out how much it costs to send a text message (depends upon your call package). If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 46: Send A Text Message

    OK. is displayed. Or, select to open the Calls list and scroll Menu Menu to search for the name/number you want and select OK. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 47 OK. The number is added to your text at the cursor. Save – to save a message in the Outbox for sending later. Select OK. Message Saved is displayed. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 48 If you save a message to complete and/or send later it will be stored in the outbox. Messages that have not been sent, will not show a telephone number with the message details. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 49: Entering Text

    * Maximum number of messages across Inbox and Outbox is 50. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 50: Standard Text Entry

    ¿ ¡ § ° 7. The cursor automatically moves to the right after a couple of seconds. So when the next letter is on the If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 51: Receiving And Reading Text Messages

    If a message has not been viewed before, the symbol will be To view the full details for this message select the displayed to the left of the message. option. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 52 Menu Select Opt, then use to scroll and select any Menu of the following options: Reply – to write and send a reply. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 53 Select OK. Delete All messages? is displayed. Select to delete or Save to cancel deletion. 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 54: Read, Edit, Send Texts Stored In The Outbox

    Select to delete or Save cancel deletion. Menu Select Opt, then use to scroll and select any Menu of the following options: If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 55: Service Centre Numbers

    Network’s text Centre. If you accidentally delete the Incoming or Outgoing Service Centre numbers you will need to re-enter them in order for your text Service to work. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 56: Adding Or Changing Service Centre Numbers

    (see next section). 7. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 57: Select A Send Service Centre Number

    Menu 5. Press to select Outgoing and select the Menu option. 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 58: Message Alert Beeps

    Common box are only accessible when the correct PIN is entered. and will be accessible to all users of your BT Synergy 4100. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 59: Set A User Area

    9. Enter a sub address number which is not already in use and press OK, then press Save. 10.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 60: How Callers Send A Text To A User Area

    3. If you have set a PIN protection, enter your 4-digit PIN Clear to delete any incorrect characters/digits. and select OK. 4. You can now read, write, send and delete your messages as normal. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 61: Edit A User Area

    10.Enter a sub address number which is not already in use and press OK, then press Save. 11.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 62: Delete A User Area

    Select Menu Menu 2. Press until TXT Settings is displayed. Menu Select OK. 3. Press Menu until Sub Address Checking Menu displayed. Select If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 63: Check The Common Box Sub Address

    Enter a new code for the box and select OK. send/receive messages, 9 will be displayed. 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 64: Change Auto Save Setting

    4. Press to display either Save Sent Message Menu Save Sent Message OFF and select 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 65: Using Additional Handsets

    At the handset: 2. Press Menu until Registration is displayed, then Menu select the option. Register Base is displayed select the option to confirm. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 66: Select A Base

    Menu to select a base ( – Auto ) then Menu select the option. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 67: De-Register A Handset

    At the called handset, the symbol flashes and the calling handsets number is displayed. The user can press to answer the call. 3. Press to end the call. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 68: Transferring Calls

    During your call: 1. Press and hold . Your external caller will be put on hold and will hear a tone. Transfer To Handset displayed. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 69 3-way call with, then select the option. 3. When the internal handset user answers, select the option to begin the 3-way call. 4. Press to finish the 3-way call. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 70: Help

    The ringer volume may be switched off, see page 29. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 65. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 71 The caller may have withheld their number. • An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 72 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 4100 base and you can register your BT Synergy 4100 handset to up to 4 bases. Check that you have not exceeded the limits.
  • Page 73 Cannot send text • Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.
  • Page 74 By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 75 • You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 76: General Information

    • Your product may interfere with other electrical types of batteries. equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 77: Cleaning

    • There is a slight chance your phone could be mixed with other commercial waste for disposal. damaged by an electrical storm. We recommend If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 78: Guarantee

    Synergy 4100 has a REN of 1. A total REN of 4 Helpline on 0870 605 8047* or email is allowed. If the total REN of 4 is exceeded, the bt.helpdesk@suncorptech.com for assistance. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 79: R&Tte

    This equipment complies with the essential Synergy 4100 is published on the website: requirements for the Radio Equipment and http://www.suncorptech.com/bt Telecommunications Terminal Equipment Directive 1999/5/EC. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...

  • Page 80: Connecting To A Switchboard

    Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature. If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com...
  • Page 84 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Synergy 4100 Issue 6 (12/07) 1 Designed and produced by The Art & Design Partnership Ltd. Printed in China...

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