Index - Mitel 5312 User Manual

Index

Symbols
5312 IP Phone Features 2
5324 IP Phone Features 3
A
About Your Phone 1
Access Code 44
Account Codes, using 33
ACD Hunt Group Wrap-Up Timer, stopping 64
ACD Hunt Groups
logging in 63
logging out 64
Ad Hoc Conference Calls 42
adding a party to 42
conference
dropping out 42
ending 43
transferring 42
conference parties
adding 42
placing on hold 43
conference parties, adding 42
dropping out of 42
ending 43
placing 41, 42
transferring 42
Ad Hoc Conference Parties
adding 42
ending 43
placing on hold 43
Agent Help
accepting or rejecting 66
requesting 65
Agent, ACD hunt group 63
Analog Button 11
Audio Problems 70
Automatic
access, using 25
trunk answer, using 26
Automatic Call Access, using 25
Automatic Trunk Answer, using 26
Mitel ® 5312/5324 IP Phone User Guide – Issue 3, February 2011
B
Background Music
background 16
listening 16
Barge-In, using 67
Button Assignments, viewing 23
C
Call Forward
manual 38
system 38
using 38
Call Logging, using 47
Callback, requesting 28
Caller ID Information
displaying 38
viewing 38
Calls
answering 25
camping-on to phone 28
conference 42
conference, placing 42
emergency, placing 27
external, placing 29
forwarding 38
fowarding 38
internal 28
logs, using 47
monitoring 66
muting the microphone 35
phone queuing for 28
picking up (reverse transferring) 37
placing 27
placing internal (IC) 28
placing on hold 36
recording 46
redirecting 26
redirecting incoming 26
stealing 66
transferring 37
waiting 25
waiting, answering 25
Index
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