Intermec PB50 User Manual page 73

PB50 and PB51 Mobile Printer User Guide
Chapter 3 — Troubleshooting and Maintaining the Mobile Printer
Printer Problems and Solutions (continued)
Problem
The printer is not
printing with an 802.11
wireless connection.
The printer is not
printing with a
Bluetooth connection.
When printing, the
printer is skipping
labels.
The printout is faded or
weak.
The battery charge is
not lasting as long as it
should.
Possible Solution
•
Verify that the wireless settings are correct. For
help, see "Setting Up 802.11 Radio
Communications" on page
•
Make sure the printer has an IP address.
•
Make sure the printer is connected to the
network.
•
Make sure the printer is in Ready mode.
•
Re-establish a Bluetooth connection with the
mobile computer or scanner. For help, see your
mobile computer user manual or
Bluetooth Communications" on page
•
Make sure the mobile computer can print to a
known good printer.
•
Print a Bluetooth testprint page to make sure
that the mobile printer discovered your printer.
For help, see "Printing a Test Page" on
page 26.
•
Make sure the printer is in Ready mode.
Perform a testfeed:
•
In Fingerprint or ESC/P, press the Feed button
for more than 2 seconds.
•
In IPL, open and close the media door and then
press the Feed button.
•
Make sure the label gap sensor is clean. For
help, see "Cleaning the Printer" on page
•
In Fingerprint, adjust the media
constant/factor and contrast (-10% to +10%).
•
In IPL, adjust the media sensitivity setting
(-10 to +10).
•
In ESC/P, adjust the darkness.
•
Check to see if the printhead needs cleaning.
For help, see "Cleaning the Printer" on
page 65.
•
Check the battery date. If the battery is a few
years old, the shortened life may be due to
normal aging.
•
Replace the battery.
34.
"Setting Up
32.
65.
61