Intermec PB50 User Manual
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Intermec PB50 User Manual

Mobile label and receipt printer
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PB 50
Mobile Label and Receipt Printer
User's
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  • Page 1 PB 50 Mobile Label and Receipt Printer User’s Guide...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007-2008 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Change to the Ready-to-Work indicator behavior. • Addition of linerless media support. • New icons for Bluetooth radio and addition of printhead lifted error message. • Addition of power management options Sleep Timer and Standby Timer. PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 4 PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 5: Table Of Contents

    Managing Power on the PB50 ........
  • Page 6 Troubleshooting the PB50 ........

  • Page 7: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 8: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

  • Page 9: Who Should Read This Manual

    This guide provides you with information about the features of the PB50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB50, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers.
  • Page 10 Before You Begin PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 11 Using the PB50 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the PB50 and PB50C Mobile Label and Receipt Printers. In this chapter you will find these sections: • Learning About the PB50 Printer • Using the Batteries •...

  • Page 12: Learning About The Pb50 Printer

    Chapter 1 — Using the PB50 Mobile Label and Receipt Printer Learning About the PB50 Printer The PB50 and PB50C are rugged direct thermal label and receipt printers designed for use with the CK31, 700 series, CK61, CN2B, CN3, and CN3e mobile computers as well as the SF51 and SR61 scanners.

  • Page 13: Identifying The Parts Of The Printer

    Chapter 1 — Using the PB50 Mobile Label and Receipt Printer Identifying the Parts of the Printer Use this illustrations to familiarize yourself with some of the features of the PB50. Self-strip door Media cover release button Control panel Communications port...

  • Page 14: Understanding The Control Panel

    Chapter 1 — Using the PB50 Mobile Label and Receipt Printer Understanding the Control Panel The PB50 control panel contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the PB50 printer. See the following tables to understand the buttons, the menu system, and what the LED means.
  • Page 15 Chapter 1 — Using the PB50 Mobile Label and Receipt Printer Understanding How to Use the PB50 Buttons (continued) Button Name Button Function Standby Press to put the printer in Standby mode. In Standby (Power) mode, power to the radio, the display, and the backlight are turned off.

  • Page 16: Understanding The Printer Sounds

    For a list of possible problems, see “Troubleshooting the PB50” on page Understanding the Printer Sounds The PB50 plays sounds in response to several actions that you can take with the printer. Use the following table to understand when the sounds occur and what they mean.

  • Page 17: Managing Power On The Pb50

    Use the Sleep Timer option to set the amount of time it takes for the PB50 to go to “sleep” if the printer is not printing and you do not have any interaction with it. When the printer goes to “sleep,” it turns off the backlight and it dims the Ready-to-Work indicator.

  • Page 18: Using The Batteries

    The PB50 uses a rechargeable 2200 mAh lithium-ion battery (Model AB13) for power. You must fully charge the battery before you can use the PB50. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode.

  • Page 19: Charging The Batteries

    Chapter 1 — Using the PB50 Mobile Label and Receipt Printer 3 Insert the edge of the battery under the lip of the PB50 and then push down until you hear the battery latch click. Charging the Batteries There are two ways to charge the PB50 battery: •...

  • Page 20: Understanding The Battery Icons

    Never expose the battery to direct sunlight or temperatures over 40°C (104°F). • Only charge the battery inside the PB50 using a power supply or in the 4-bay battery charger (Model AC18). • Do not set the backlight to always on. The always on setting disabled automatic power saving modes.

  • Page 21: Loading Media

    Loading Media You can use roll or fanfold receipt media with the PB50 printer. The PB50 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB50 supports self-strip printing applications.
  • Page 22 Chapter 1 — Using the PB50 Mobile Label and Receipt Printer 2 Press down on the media adjust guide and slide the two media supports apart. 3 Insert a roll of media and press the media adjust guide until the roll is held firmly in place.
  • Page 23 Chapter 1 — Using the PB50 Mobile Label and Receipt Printer 5 Close the media cover until it latches. The printer emits the hardware sound to tell you that the media door closed correctly. 6 Press down on the self-strip door to make sure the media cover is completely latched.
  • Page 24 Chapter 1 — Using the PB50 Mobile Label and Receipt Printer To load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure. 2 Open the self-strip door in the media cover. Self-strip door Self-strip bar 3 Remove a label from the roll of media so that you are left with several inches of label liner.

  • Page 25: Printing A Testprint

    PB50 and your network. For help, see “Establishing Communications With a Host” on page To print a self test with a PB50 loaded with ESC/P firmware Send the ESC EZ{TP} command to the printer. • PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 26 Chapter 1 — Using the PB50 Mobile Label and Receipt Printer PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 27 Configuring the PB50 In this chapter you will find these sections: • Configuring the PB50 • Establishing Communications With a Host • Upgrading the Firmware • Downloading Fonts and Graphics...

  • Page 28: Configuring The Pb50

    Fingerprint Setup Menus” on page Understanding the Display Modes The PB50 has six display modes to help you effectively interact with the printer: Ready, Information, Paused, Setup, Error, and Test. Use the following sections to understand the different printer modes.

  • Page 29: Understanding Pause Mode

    Understanding Setup Mode Use Setup mode to change the settings on the printer. Sample Setup Mode Screen To enter or exit Setup mode • Press the Setup button. PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 30: Understanding Error Mode

    DOOR OPEN. Other error messages do not appear until you press the Info button. If there is more than one error at a given time, the errors display in the order that they occurred. PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 31: Understanding Test Mode

    4 Press Feed to exit Dump mode. After you exit Dump mode, the printer returns to Ready mode. For more information on Dump mode, see “Troubleshooting Communication Problems” on page PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 32 Test Labels This option allows you to print test labels one at a time. Press to print the next label. PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 33: Changing Configuration Settings

    “Understanding Setup Mode” on page The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. Note: The ESC/P printer does not have a Setup menu. PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 34 The Main Levels of the Setup Menu in Fingerprint Starting point SETUP: SETUP: SETUP: SER-COM NETWORK DISPLAY SETUP: SETUP: BATTERY TEST/SERVICE SETUP: SETUP: CONFIGURATION MEDIA The Main Levels of the Setup Menu in IPL PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 35: Changing Configuration Settings From Printset

    Changing Configuration Settings From PrintSet PrintSet Version 4.2 (or higher) is a printer configuration tool that you can download from the Intermec web site. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running Windows 98 (or later).

  • Page 36: Changing Configuration Settings From The Printer Home Page

    Changing Configuration Settings From the Printer Home Page If you have an 802.11 radio in your PB50 printer and it is connected to the network, you can use your web browser to open the printer home page and make configuration changes. To connect to a wireless network, follow the procedure in “Setting Up 802.11 Radio...

  • Page 37: Establishing Communications With A Host

    Chapter 2 — Configuring the PB50 Establishing Communications With a Host The PB50 must establish communications with a host that will send the data for the printer to print. The PB50 provides four ways to communicate with a host: •...

  • Page 38: Setting Up 802.11 Radio Communications

    Setting Up 802.11 Radio Communications The PB50 can have an internal 802.11 b/g radio to transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points.
  • Page 39 Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, and LEAP. For LEAP authentication, the PB50 supports Open EAP, but does not support Network EAP. To set up the PB50 to work in your wireless network, you will need: Serial cable (P/N 075497-001) •...
  • Page 40 The printer can accept .pfx, .pem, and .der certificates. 7 Verify that the PB50 is connected to the access point and make sure it has an IP address allocated to it. Understanding the 802.11 Radio Icons...

  • Page 41: Configuring Wireless Printing Using Ipl

    You can download both documents from the Intermec web site at www.intermec.com. Configuring Wireless Printing Using IPL Use the following procedures to configure your PB50 with IPL for wireless printing. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.x,su -p pass admin<ETX>...
  • Page 42 8 and 64 characters. 3 Send the following command to activate the settings: <STX><SI>ws,ACTIVE,1<ETX> To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: <STX><ESC>.x,su -p pass admin<ETX>...

  • Page 43: Configuring Wireless Printing Using Fingerprint

    You may need to send the following command several times for the wireless station to connect: <STX><SI>ws,ACTIVE,1<ETX> Configuring Wireless Printing Using Fingerprint Use the following procedures to configure your PB50 with Fingerprint for wireless printing. PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 44 "wlan","ACTIVE","1" setup write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters. To configure the PB50 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID:...
  • Page 45 • Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx" PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 46: Setting Up Usb Communications

    Setting Up Serial Communications Use a serial cable (P/N 075497-001) to connect the PB50 to a PC or a mobile computer. For the mobile computer, you may need to purchase a serial adapter. For more information, contact your local Intermec sales representative.

  • Page 47: Upgrading The Firmware

    1 Go to the Intermec web site at www.intermec.com. 2 Click Support > Downloads. 3 In the Select a Product field, choose PB50 mobile printer. The latest available software displays on the page. 4 Download the latest firmware version to your computer. Make sure you choose the correct firmware upgrade for your IPL, Fingerprint, or ESC/P printer.
  • Page 48 Chapter 2 — Configuring the PB50 You have options for upgrading the firmware based on whether your PB50 has a Bluetooth radio, an 802.11 b/g radio, or no radio. Use one of the following procedures to upgrade your printer firmware. Your printer should reboot after you finish upgrading the firmware.

  • Page 49: Downloading Fonts And Graphics

    The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet. You can download PrintSet from the downloads page for the PB50 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.
  • Page 50 Chapter 2 — Configuring the PB50 PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 51: Troubleshooting And Maintaining The Pb50

    Troubleshooting and Maintaining the PB50 Use this chapter to solve problems you may encounter while using the PB50. You will also find information on booting the printer and routine maintenance. In this chapter, you will find these sections: • Troubleshooting the PB50 •...

  • Page 52: Troubleshooting The Pb50

    Understanding Error Messages Use the following tables to troubleshoot some common error message you may see display on PB50 screen. Some of the error messages are specific to the type of firmware you have loaded on your PB50. PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 53 Chapter 3 — Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages Error Icon Error Message Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of media. For help, see “Loading Media”...

  • Page 54: Troubleshooting Printer Problems And Finding Solutions

    Chapter 3 — Troubleshooting and Maintaining the PB50 Possible PB50 Error Icons and Messages (continued) Error Icon Error Message Description Field out of label You are attempting to print in an area that extends beyond the print window. See the...
  • Page 55 Chapter 3 — Troubleshooting and Maintaining the PB50 Printer Problems and Solutions (continued) Problem Possible Solution • The printer is not Verify that the wireless settings are correct. For printing with an 802.11 help, see “Setting Up 802.11 Radio wireless connection.

  • Page 56: Troubleshooting Communication Problems

    Chapter 3 — Troubleshooting and Maintaining the PB50 Printer Problems and Solutions (continued) Problem Possible Solution • The test pages do not Make sure that the blue light is not blinking. If print. it is, make sure your printer has media and that the media cover is closed.

  • Page 57: Using Dump Mode In Ipl

    Chapter 3 — Troubleshooting and Maintaining the PB50 Printable characters are printed in black-on-white. Control characters and space characters (ASCII 000 to 032 dec) are printed in white-on- black. As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then starts to print another label.

  • Page 58: Cold Booting The Pb50

    Chapter 3 — Troubleshooting and Maintaining the PB50 Cold Booting the PB50 You rarely need to cold boot the PB50 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.
  • Page 59 Chapter 3 — Troubleshooting and Maintaining the PB50 Tear bar Label taken Paper sensor sensor Printhead Platen roller Label gap sensor Parts of the PB50 to Clean Regularly Cleaning the PB50 Printer Printer Part Cleaning Method Cleaning Interval Printhead Use 70% isopropyl alcohol on a...
  • Page 60 Chapter 3 — Troubleshooting and Maintaining the PB50 PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 61: Specifications

    Specifications...

  • Page 62: Specifications

    16 MB Flash: 64 MB Print Speed and Resolution Print speed: 4 ips (100 mm/s) Resolution: 203 dpi (8 dots/mm) Print Technology Printhead: Direct thermal Maximum print width: 108 mm (4.25 in) PB50 Mobile Label and Recept Printer User’s Guide...
  • Page 63 Receipt roll stock media has an end of roll indicator. The end of roll indicator is a red marking (on last 3 feet of roll) on the thermally sensitive side of the paper. PB50 Mobile Label and Recept Printer User’s Guide...
  • Page 64 Intermec recommends that you test the media in your application. Supported Media The PB50 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.

  • Page 65: Accessories For The Pb50

    AV8 Vehicle Cradle Use the vehicle cradle to attach the PB50 to a truck or forklift. You will need the forklift power supply kit to connect your vehicle power to the PB50.
  • Page 66 Chapter A — Specifications Cart Dock Use the cart dock to easily attach the PB50 to a movable cart or a flat surface. Forklift Power Supply Kit Use the forklift power supply kit to connect the PB50 and vehicle cradle to a truck or forklift.

  • Page 67: Ipl And Fingerprint Setup Menus

    IPL and Fingerprint Setup Menus...

  • Page 68: Ipl Setup Menu

    FORM ADJ DOTS FORM ADJ DOTS LBL REST POINT SENSITIVITY MEDIA TYPE DARKNESS DOTS DOTS MODE CONFIGURATION PWRUP PRINT SPEED EMULATION CALIBRATION POWER LOW BATTERY SLEEP TIMER STANDBY TIMER DISPLAY ORIENTATION CONTRAST PB50 Mobile Label and Receipt Printer User’s Guide...

  • Page 69: Fingerprint Setup Menu

    STRIP PRINT DEFS LSS TEST CLIP DEFAULT HEAD RESIST TESTPRINT PRINT SPEED LTS VALUE LESS AUTO POWER LTS ADJUST LSS MANUAL LOW BATTERY SLEEP TIMER STANDBY TIMER LTS TEST DISPLAY CONTRAST ORIENTATION PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 70 Chapter B — IPL and Fingerprint Setup Menus PB50 Mobile Label and Receipt Printer User’s Guide...
  • Page 72 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2008 Intermec Technologies Corporation. All rights reserved. PB50 Mobile Label and Receipt Printer User’s Guide *934-012-002* P/N 934-012-002...

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