The Openscape Xpressions Phonemail Voicemail System; Introduction; Mailbox Management Via Telephone - Siemens PhoneMail User Manual

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1 The OpenScape Xpressions PhoneMail Voicemail

System

1.1 Introduction

The OpenScape Xpressions PhoneMail voicemail system enables you to access messages in your OpenScape

Xpressions mailbox by telephone.

You can operate the system as individual voicemail system or use it to access your mailbox in a Unified Messaging

environment. In this way it is possible to manage all messages delivered to the OpenScape Xpressions mailbox

almost exclusively by telephone (TUI) instead of via a client application ( Web Assistant , Microsoft Outlook , Lotus

Notes , Communications etc.).

You can:

•

record and send voicemails

•

edit messages of different types that have been delivered to your own mailbox. For example, play voicemails,

print out fax messages and have e-mails read out, or answer such messages and forward them.

•

edit your personal mailbox settings

1.1.1 Mailbox Management via Telephone

With OpenScape Xpressions PhoneMail you manage your mailbox via telephone.

OpenScape Xpressions PhoneMail allows you to retrieve and manage different types of messages (voicemails,

fax messages, e-mails). Furthermore, you can record voice mails for other users and subsequently send these

messages. In addition, you can directly address the mailbox of another subscriber to leave a message for this

subscriber. You can forward calls received at your extension to your mailbox. The callers will hear a personal

greeting or can leave a message in your mailbox. Various special functions, such as the direct connection to the

originator of an incoming message, are also included in the scope of features.

All OpenScape Xpressions users have their own mailbox on the OpenScape Xpressions server. With OpenScape

Xpressions PhoneMail you can access a mailbox via any telephone. This means that you can use an internal

telephone connected to your organization's PBX as well as an external telephone, connected to your

organization's PBX via a trunk code, to access your OpenScape Xpressions mailbox.

The following sections describe the entire range of functions. If you do not have all services mentioned, the active

features are correspondingly restricted.

You find information on operating your mailbox with OpenScape Xpressions PhoneMail in

your Mailbox with OpenScape Xpressions

found in

Chapter 3, "A quick Reference Guide to the Menus and Key

A31003-S2360-U106-2-7619, 2009-03-25

OpenScape Xpressions V6 PhoneMail, User Guide