Siemens PhoneMail User Manual page 14

Intro.fm
The OpenScape Xpressions PhoneMail Voicemail System
About this Manual
The simple mode
In simple mode you can use the greeting types "temporary greetings", "alternative greeting" and "regular
greetings". The term "temporary greetings" is composed of the "today greeting" and the "out of office" greeting.
The "regular greetings" consist of the greetings for "busy line", "internal callers", "external callers", and "calls
outside business hours". You can record a greeting for each greeting type.
In case of the regular greetings and the alternative greeting for the answering options (answering machine service
or infobox service), the simple mode merely allows a global setting. That means, if you set the infobox service,
this answering option will apply for all aforementioned greetings.
• "Temporary greetings"
The term "temporary greetings" is composed of the "today greeting" and the "out of office" greeting. These
greetings serve for fast and easy greeting recording. Both greetings are only valid for a limited period. The
"today greeting" expires automatically at 00:00 o'clock on the day of its configuration. The "out of office
greeting" expires at 00:00 o'clock of the date specified by the user. Subsequently, the greetings will be played
again as previously configured. Activating this greeting type means that for all operating states this greeting
will be played. All other greeting types are then overridden. The "temporary greetings" greeting type is directly
configured via the answering options menu.
• "Alternative greeting"
You can use this greeting type to preconfigure a greeting that you wish to play more frequently to provide
special information. When you activate the alternative greeting, all other greetings except for the greeting for
calls outside business hours are replaced with the alternative greeting by default.
NOTE: Your administrator can configure the system to also enable replacement of the greeting for calls
outside business hours with the alternative greeting. In case of doubt please contact your system adminis-
trator.
• "Regular greetings"
The regular greetings you record are the ones that are automatically used at specific operating states. You
can define one greeting each for the categories busy line, internal caller, external caller and calls arriving
outside business hours.
You find details about greeting configuration in simple mode in
mode", on page 56
The extended mode
The extended mode provides the same greeting features as the simple mode. In addition, the extended mode
allows recording up to nine different greetings for the alternative greeting respectively the regular greetings.
Furthermore, you can select the answering options (answering machine service or infobox service) per greeting.
The recording procedure and activating the greetings differ from the methods used in simple mode.
You toggle the simple and extended mode from the Answering Options menu, where you push key 9.
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Section 2.2.6.2, "Personal greetings in simple
A31003-S2360-U106-2-7619, 2009-03-25
OpenScape Xpressions V6 PhoneMail, User Guide