Abbreviated User Prompts; Repeating System Greetings; Requesting Help; Incorrect Entries - Siemens PhoneMail User Manual

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The OpenScape Xpressions PhoneMail Voicemail System
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1.2.2.2 Abbreviated User Prompts

Via the change mailbox options menu you can switch to abbreviated user prompts for accelerating the menu
function playback. See
Section 2.2.7.3, "Changing the User Prompt Setting (Privilege)", on page
72.
Example:
Comprehensive greeting: " Select the star button to correct your entry ".
Abbreviated greeting: " Correct entry with star ".
NOTE: In case of abbreviated user prompts some menu greetings are completely hidden. In other words, the
menu functions are still available but not announced.
NOTE: If you select the abbreviated-user-prompts feature to access your mailbox, the greetings for the current
menu are played in their comprehensive form when repeated. Greetings are always repeated when you do not
push a key within a specific period.

1.2.2.3 Repeating System Greetings

The announcement is repeated after a few seconds if you do not push any key when prompted to do so. To hear
a prompt again, simply wait until it is repeated. This is useful, for example, if you did not hear the announcement
properly. If an announcement is issued for the second time, you will automatically receive a notice how to request
help.
If you fail to push any key after the announcement has been played for the second time and the prompt has been
repeated, the system will cancel the function after five seconds.

1.2.2.4 Requesting Help

You can invoke help information by pushing the 0 key when you are prompted to select a menu item.
Comprehensive help announcements describe the current selection options in the menu.
Help is unavailable if you are prompted to enter a telephone number or a PIN, or if a different meaning has been
assigned to the 0 key.

1.2.2.5 Incorrect Entries

The system plays the relevant announcement if you enter an invalid digit, for example, when you are selecting a
menu item. You are subsequently prompted to repeat the entry.
A31003-S2360-U106-2-7619, 2009-03-25
22
OpenScape Xpressions V6 PhoneMail, User Guide

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