Installation Issues - Promise Technology SuperTrak SX6000 User Manual

SuperTrak SX6000™ User Manual
SuperTrak BIOS and/or operating system drivers, not by your system BIOS.

Installation Issues

(NT, Drive Capacity, Booting, IRQ Settings)
Q: Why doesn't Windows NT/2000 see my SuperTrak SX6000 controller?
You need to install the SuperTrak SX6000 drivers to be able to see the
A:
card and the attached drives (arrays).
Q: Why are some drives recognized by the SuperTrak SX6000 Array Setup
utilities with only partial capacity?
Some hard drive models are shipped with a jumper that reduces the
A:
addressable capacity of the drive. This is to prevent problems with older
systems that won't support larger drives. Consult the documentation
accompanying the hard drive to set the jumper appropriately in order to
utilize the full capacity of the drive.
Can I make an array on the SuperTrak SX6000 bootable?
Q:
A: Yes. The SuperTrak SX6000 BIOS provides minimal system-level support
for the array as an int 13h drive. Use the BIOS SuperBuild setup utility to
create an array in the Array 1 slot position. Then partition and format the
new array accordingly for the operating system to boot. Make sure the boot
sequence assigns the SuperTrak SX6000 array as the boot device if you
have drives running from the motherboard or another controller card.
How can I change the system boot sequence in order to boot from the
Q:
SuperTrak SX6000 array or SCSI?
A: The boot sequence is controlled by the system BIOS. As far as the system
BIOS is concerned, the SuperTrak SX6000 controller and attached arrays
are categorized as a "SCSI" device (even though the BIOS will not attempt
to access the SuperTrak as any type of SCSI device). This allows you to
set the boot sequence in your BIOS CMOS setup utility to boot from "SCSI"
(an add-in controller like the SuperTrak SX6000) first, rather than "IDE" (an
IDE controller built onto the motherboard or one which effectively replaces
it). If there are multiple SCSI add-in controllers in the system, then the boot
sequence among them will be determined exclusively by their PCI slot
priority. PCI slot #1 will be first, slot #2 second, etc. Put the SuperTrak
SX6000 controller in the PCI slot where it will be accessed ahead of other
SCSI controllers if you want to boot from the array.
How can I change the IRQ setting for the SuperTrak SX6000 controller?
Q:
- B3 -
Appendix B