Redirecting Calls On Your Phone; Transferring Calls; Using Call Park - Cisco 7940 User Manual

Note

Redirecting Calls on Your Phone

Transferring Calls

To transfer a call:
1. To transfer an active call to another phone, press the Trnsf softkey. This
automatically puts the call on hold.
2. Dial the number to which you want to transfer the call.
3. Press the Trnsfer button again to complete the transfer. You can do so
once the call begins to ring or once the recipient has answered.
4. Hang up to end your participation in the call.
Note

Using Call Park

You can park a call when you want to store the call before retrieving it from
another phone in the CallManager System.
1. During an active call, press the more softkey and then select the Park
softkey.
2. The LCD screen displays the number where the call is parked.
3. Before hanging up the phone, take note of this number.
4. To retrieve the parked call from any phone in your CallManager, dial the
call park number where the call is parked.
Note
IP Phone 7940/60 User Manual
CCM 4.1
If you have multiple lines on hold and want to see the phone number for
a call you have on hold, press the ? button followed by the line button of
the call on hold.
Press the Resume softkey to return to the original call if you elect not to
transfer it.
If the call is not retrieved from park before the allotted amount of time, it
will ring back at its original destination.
Page 10 Office of Enterprise Technology
April 13, 2009