Grandstream Networks GXV3601 User Manual
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Summary of Contents for Grandstream Networks GXV3601
- Page 1 Grandstream Networks, Inc. GXV3601_HD High Definition IP Camera GXV3601_HD User Manual www.grandstream.com Firmware Version 1.0.4.43 http://esupport.grandstream.com...
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Page 2: Table Of Contents
NSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING SERVER ......................54 ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING ....................55 ........................55 ESET FROM NTERFACE IP SURVEILLANCE FAQ ........................... 56 Grandstream Networks, Inc. GXV3601_HD User Manual Page 2 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 3 ESET FROM NTERFACE ABLE OF ABLES GXV3601_HD U ANUAL 1: GXV3601_HD T ..................11 ABLE ECHNICAL PECIFICATIONS 2: GXV3601_HD L ....................12 ABLE PECIFICATIONS Grandstream Networks, Inc. GXV3601_HD User Manual Page 3 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013...
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Page 4: Gxv3601_Hd User Manual
I t can be quickly installed and connected to your network and accessed from anywhere over the internet. The GXV3601_HD can be managed with GSurf_Pro, Grandstream’s intuitive FREE VMS (video management systems) software that controls up to 36 cameras (*) simultaneously. It is fully compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration. -
Page 5: Safety Compliances
Injury or damage to the equipment may occur if any of the following caution messages are neglected. Warning: Follow these safeguards to Caution: Follow these precautions to prevent prevent serious injury or death. potential injury or material damage. Grandstream Networks, Inc. GXV3601_HD User Manual Page 5 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 6 The average lifetime varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Grandstream Networks, Inc. GXV3601_HD User Manual Page 6 of 59 Firmware Version 1.0.4.43...
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Page 7: Warranty
If the GXV3601_HD was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, please contact our Technical Support Team for a RMA (Return Materials Authorization) number before the product is returned. -
Page 8: Connect Your Gxv3601_Hd
6-pin terminal block connector: 6-pin connector block for connecting external devices, such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT and RS485 pins. • Quick Installation Guide Grandstream Networks, Inc. GXV3601_HD User Manual Page 8 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 9: Product Overview
Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3601_HD Connect the other end of the RJ-45 cable to your PoE switch. GXV3601_HD Sample Connection Diagram Grandstream Networks, Inc. GXV3601_HD User Manual Page 9 of 59 Firmware Version 1.0.4.43... -
Page 10: Gxv3601_Hd Camera
RESET – Press the Reset button for 10 seconds to perform a factory reset. PINs – RS-485 PTZ connector, Alarm In connector, and Alarm out connector. USB – USB connector for USB flash drives. Grandstream Networks, Inc. GXV3601_HD User Manual Page 10 of 59 Firmware Version 1.0.4.43... -
Page 11: Gxv3601_Hd Specifications
Input: 100 ~ 240VAC, 50 ~ 60Hz FCC Part15, Subpart B Class B; EN55022 Class B, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, C-tick AS/NZS CISPR22, Compliance CISPR24 Grandstream Networks, Inc. GXV3601_HD User Manual Page 11 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 12: Gxv3601_Hd Lens Specifications
Horizontal View Angle IRIS Manual Iris φ33 X （43.7）mm Size (Diameter x Length 1 x Length 2) Weight 101g Operation Focus (w/lock) Zoom (w/lock) Grandstream Networks, Inc. GXV3601_HD User Manual Page 12 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 13: Installation Guide
The GXV3601_HD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required). • Download Plug-in from Grandstream website: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip... - Page 14 The GXV3601_HD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using “SearchTool” from Grandstream GSurf_Pro free VMS software. 1. Download and install the GSurf_Pro software from Grandstream website: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip...
- Page 15 9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip...
- Page 16 6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access) Grandstream Networks, Inc. GXV3601_HD User Manual Page 16 of 59 Firmware Version 1.0.4.43...
- Page 17 9. The plug-in can be downloaded from here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip NOTE: Please temporarily disable Antivirus or Internet Security Software and close all browsers when download and install the Grandstream Plug-in Software. Grandstream Networks, Inc. GXV3601_HD User Manual Page 17 of 59 Firmware Version 1.0.4.43...
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Page 18: Gxv3601_Hd Home Web Page
Adjust the size of image or video to real size or fit GUI window 10. Configuration: Click to enter “Configuration Page” to configure the parameters of GXV3610_HD (administration privilege required). Grandstream Networks, Inc. GXV3601_HD User Manual Page 18 of 59 Firmware Version 1.0.4.43... -
Page 19: Gxv3601_Hd Configuration & Language Page
When click the “Language” tab, supported languages will be displayed in Figure 2. Click to select the related webpage display language. Figure 2: Web Language Switch • Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3601_HD User Manual Page 19 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 20: Basic Settings Explanation
ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3601_HD. Figure 3: System Settings Page Grandstream Networks, Inc. GXV3601_HD User Manual Page 20 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 21 (*) If select this option, a valid DNS server must be preconfigured under Basic Settings Networking button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3601_HD User Manual Page 21 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013...
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Page 22: Video & Audio Setting Page
Display Time: When checked, time stamp will display on video screen o Display Text: When checked, inputted text will display on video screen. Grandstream Networks, Inc. GXV3601_HD User Manual Page 22 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 23 If MJPEG selected, reduce max. frame rate to min. value to save bandwidth and get better image Grandstream IP Camera provides two video streams, user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring;...
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Page 24: Figure 4-2: Video & Audios
Figure 4-2: Video & Audio Settings Page Grandstream Networks, Inc. GXV3601_HD User Manual Page 24 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 25: Networking Setting Page
DNS server IP, configured correctly if using static IP. • Web access TCP port, default 80. HTTP: • PPPoE account information if used. PPPoE: Grandstream Networks, Inc. GXV3601_HD User Manual Page 25 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 26 10088 should be configured for port forwarding in order for remote camera video access. Camera can be configured using PPPoE to connect directly behind DSL modem in some application senarios. Grandstream Networks, Inc. GXV3601_HD User Manual Page 26 of 59 Firmware Version 1.0.4.43...
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Page 27: Wi-Fi Settings Page
Wi-Fi Settings Page This page allows user to configure Wi-Fi parameters if Grandstream USB Wi-Fi dongle plugged to the USB port on back of the camera. • Enable Wi-Fi: If checked and click “Save”, a reboot is required before Wi-Fi start to work. -
Page 28: Figure 6-2: W I -F I Networking
Good Wi-Fi router or Access Point suggested as 7/24 Wi-Fi surveillance data packets could cause the radio link crashing for some models and a reboot of Wi-Fi router or AP required. Grandstream Networks, Inc. GXV3601_HD User Manual Page 28 of 59 Firmware Version 1.0.4.43... -
Page 29: Ddns Settings Page
DDNS password • STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to resolve NAT issue. Grandstream Networks, Inc. GXV3601_HD User Manual Page 29 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 30: Sip Setting Page
This page allows user to configure SIP related parameters. GXV3601_HD can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used. Figure 8-1: SIP Setting Page Grandstream Networks, Inc. -
Page 31: Figure 8-2: Sip Setting Page
IP or FQDN of Outbound Proxy, helps to resolve NAT/Firewall • SIP User ID: SIP username, or telephone number from ITSP Figure 8-2: SIP Setting Page Grandstream Networks, Inc. GXV3601_HD User Manual Page 31 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 32 Phone List (Phone Number): Callee or call receiver’s number when alarm call trigged. • White List (Phone Number): Phone numbers allowed calling into the camera. Grandstream Networks, Inc. GXV3601_HD User Manual Page 32 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013...
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Page 33: Status Page
NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3601_HD User Manual Page 33 of 59 Firmware Version 1.0.4.43... -
Page 34: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but cannot change anything, just view ONLY. Grandstream Networks, Inc. GXV3601_HD User Manual Page 34 of 59 Firmware Version 1.0.4.43... -
Page 35: Maintenance Page
Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE: Only XML based automatic provisioning is supported by GXV3601_HD. Grandstream Networks, Inc. GXV3601_HD User Manual Page 35 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 36: Smtp Setting Page (Email Alarm)
SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged: Figure 12: SMTP Setting Page Grandstream Networks, Inc. GXV3601_HD User Manual Page 36 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... - Page 37 Click “Save” to save the email configuration information. Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3601_HD User Manual Page 37 of 59 Firmware Version 1.0.4.43...
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Page 38: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” orange bar will display if the operation is successful. Grandstream Networks, Inc. GXV3601_HD User Manual Page 38 of 59 Firmware Version 1.0.4.43... -
Page 39: Ptz Control Settings Page
3. If multiple devices used, please select right address ID based on the 3 party device user manual (the PIN switch address) here. Figure 14: PTZ Setting Page Grandstream Networks, Inc. GXV3601_HD User Manual Page 39 of 59 Firmware Version 1.0.4.43... - Page 40 The FOCUS and Zoom function may not work if 3 party device not supported Press and hold the corresponding control button to adjust the Pan, Tile and Speed. Grandstream Networks, Inc. GXV3601_HD User Manual Page 40 of 59 Firmware Version 1.0.4.43...
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Page 41: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server )
• Password: Password for that User ID NOTE: Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3601_HD) are ONVIF certified. -
Page 42: Alarm Event
2. Set up the alarm event time schedule from the WebGUI. 3. Configure the alarm actions which you would like the GXV3601_HD to do when alarm or event is triggered. Grandstream Networks, Inc. GXV3601_HD User Manual Page 42 of 59 Firmware Version 1.0.4.43... - Page 43 How to connect an Alarm Output Equipment to GXV3601_HD Here is a sample connection diagram. Connect the alarm output equipment to the GXV3601_HD by following the diagram below. Grandstream Networks, Inc. GXV3601_HD User Manual Page 43 of 59 Firmware Version 1.0.4.43...
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Page 44: Gxv3601_Hd Userm
How to connect an Alarm Input Equipment to GXV3601_HD Here are two sample connection diagrams. Connect the alarm equipment to the GXV3601_HD by following the diagram below. Grandstream Networks, Inc. GXV3601_HD User Manual Page 44 of 59 Firmware Version 1.0.4.43... - Page 45 SD card if plugged. • Voice Alarm to SIP Phone: Alarm SIP phone call to configured Grandstream Video/Audio phones in the Phone List page using the configured SIP account when an alarm is triggered. • Alarm Output: If checked the alarm will output via the configured method or equipment when alarm is triggered.
- Page 46 Alarm Event Time Schedule Setup This section allows you to configure the time during which the GXV3601 will monitor the Alarm Input. The GXV3601 not only can monitor your settings but also can take actions when the alarm is triggered.
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Page 47: Motion Detection Configuration Page (Set Alarm)
Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms: Figure 17-1: Motion Detection Configuration Page ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 47 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 48: Figure 17-2: Motion Detection
FTP server if configured. NOTE: Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Motion Detection Time Schedule: This page allows user to configure Motion Detection Operation Schedule: Figure 17-2: Motion Detection Schedule Configuration Page •... -
Page 49: Syslog Settings Page (Troubleshooting)
Syslog Server: Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 49 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013... -
Page 50: Record Settings Page (Local Dvr Record Schedule)
Click the related block, the grey colored time block means there is a scheduled recording. • Manual Recording: When clicked and if there is NO scheduled recording, the GXV3601_HD will start recording. ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 50 of 59 Firmware Version 1.0.4.43... -
Page 51: Live Storage Setting Page (Sd Card File Management)
Live Storage Setting Page (SD card File Management) This page allows user to manage the recorded files in SD card: Figure 20: Live Storage – SD card File Management Page ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 51 of 59 Firmware Version 1.0.4.43... - Page 52 • JPEG List: Motion trigged Snapshot JPEG file will be listed here. • Video List: Motion trigged video recording clip will be listed here. ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 52 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013...
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Page 53: Software Upgrade
Figure 21: Firmware Upgrade and Provisioning NOTE: Grandstream recommends end-user use the Grandstream HTTP server. Currently the HTTP firmware server is firmware.grandstream.com. For large companies or user without Internet connection, we recommend maintaining their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. -
Page 54: Instructions For Local Firmware Upgrade Using Tftp Server
IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 55: Restore Factory Default Setting
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider. -
Page 56: Ip Surveillance Faq
A: Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3601_HD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE. - Page 57 Login to the home page of the GXV3601_HD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.
- Page 58 If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088. ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 58 of 59 Firmware Version 1.0.4.43...
- Page 59 Mobile intel® 915GM/GMS, 910GML Express Chipset Family Works normally Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. ‘Grandstream Networks, Inc. GXV3601_HD User Manual Page 59 of 59 Firmware Version 1.0.4.43 Last Updated: 08/2013...