Grandstream Networks GXV3610_HD User Manual
Day/night fixed dome hd ip camera
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- User manual (59 pages) ,
- Quick start manual (47 pages) ,
- Mounting and installation manual (14 pages)
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Summary of Contents for Grandstream Networks GXV3610_HD
- Page 1 Grandstream Networks, Inc. GXV3610_HD/GXV3610_FHD Day/Night Fixed Dome HD IP Camera GXV3610_HD/FHD User Manual www.grandstream.com Firmware Version 1.0.2.24 http://esupport.grandstream.com...
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Page 2: Table Of Contents
YSTEM EQUIREMENT GXV3610_HD/FHD ................11 ONFIGURE THE ROWSER IP ....................13 ONNECT TO THE AMERA USING TATIC GXV3610_HD/FHD HOME WEB PAGE ....................14 GXV3610_HD/FHD C & L ................15 ONFIGURATION ANGUAGE BASIC SETTINGS EXPLANATION ......................16 ........................... 16 YSTEM ETTINGS &... - Page 3 ABLE OF IGURES GXV3610_HD/FHD U ANUAL 1: H GXV3610_HD/FHD ......................14 IGURE AGE OF 2: W ..........................15 IGURE ANGUAGE WITCH 3: S ..........................16 IGURE YSTEM ETTINGS 4-1: V & A ....................... 17 IGURE IDEO UDIO ETTINGS 4-2: V &...
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Page 4: Welcome
This manual will help you to learn how to operate and manage your GXV3610_HD/FHD Day/Night Fixed Dome HD IP camera and make the best use of it. -
Page 5: Safety Compliances
AFETY OMPLIANCES These instructions are intended to assist users with the operation of the GXV3610_HD/FHD and to instruct on how to avoid dangerous situations or damage to the device. Warning: Serious injury or death may be caused if any of the warnings below are neglected. -
Page 6: Warranty
User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3610_HD/FHD as it may cause damage to the products and void the manufacturer warranty. -
Page 7: Connect Your Gxv3610_Hd/Fhd
GXV3610_HD/FHD ONNECT YOUR Equipment Package Contents The GXV3610_HD/FHD package contains: • GXV3610_HD/FHD IP Camera • 12V DC Universal Power Adaptor • Ethernet Cable • 1 Hex Key and 4 Screws and Wall Anchors • Quick Installation Guide Grandstream Networks, Inc. -
Page 8: Connecting The Gxv3610_Hd/Fhd
Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3610_HD/FHD Connect the other end of the RJ-45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3610_HD/FHD Using PoE as power supply ... -
Page 9: Product Overview
Light Sensor for mechanical IR-Cut switching 3. Lens 1/3”CMOS (1.2M for HD/3.1M for FHD) Sensor and Lens 4. IR Light Array Infrared Light Array 5. Mounting Bracket Mounting Brackets Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 9 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 10: Gxv3610_Hd/Fhd Specifications
Compliance FCC Part 15,Subpart B Class B; EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22, CISPR24; IP66 Table 1: GXV3610_HD/FHD Technical Specifications Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 10 of 39 Firmware Version 1.0.2.24... -
Page 11: Installation Guide
Support for DirectX 8.0 and above. Configure the GXV3610_HD/FHD via Web Browser The GXV3610_HD/FHD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox and Chrome (plug-in from Grandstream required). - Page 12 Connect the Camera to network with DHCP server (Recommended) The GXV3610_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using the Grandstream GS_Search tool.
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Page 13: Connect To The Camera Using Static Ip
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3610_HD/FHD. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”... -
Page 14: Gxv3610_Hd/Fhd Home Web Page
GXV3610_HD/FHD H The Home Page of GXV3610_HD/FHD shown as Figure 1: Figure 1: Home Page of GXV3610_HD/FHD Control Console: PTZ Console controller for ePTZ function. ZOOM: Zoom in or Zoom out during ePTZ operation (Not Applicable). FOCUS: Adjust the focus of image (Not Applicable). -
Page 15: Gxv3610_Hd/Fhd Configuration & Language Page
GXV3610_HD/FHD Configuration & Language Page • When click the “Configuration” tab, web page will link to page to configure the related parameters of the GXV3610_HD/FHD. • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter. -
Page 16: Basic Settings Explanation
ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3610_HD/FHD. Figure 3: System Settings Page • Current System Time: Display time current system is running at • Set the System Time: Configure the time system is running. -
Page 17: Video & Audio Setting Page
Slide to adjust the speaker volume connected. • Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition. Default is Outdoor. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 17 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 18: Figure 4-2: Video & Audios
If MJPEG selected, reduce max. frame rate to min. value to save bandwidth and get better image Grandstream IP Camera provides two video streams, user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios. -
Page 19: Cmos Settings Page
Camera Color Mode. There are three options: Color, Black/White, Auto (Default). NOTE: Auto option recommended for Shutter Speed, IR CUT Setting and Color Mode. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 19 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 20: Networking Setting Page
HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 20 of 39 Firmware Version 1.0.2.24... -
Page 21: Ddns Settings Page
• STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 21 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 22: Sip Setting Page
SIP Setting Page This page allows user to configure SIP related parameters. GXV3610_HD/FHD can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used. -
Page 23: Figure 8-2: Sip Setting Page
Phone List (Phone Number): Callee or call receiver’s number when alarm call trigged. • White List (Phone Number): Phone numbers allowed calling into the camera. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 23 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 24: Status Page
Status Page This page shows the GXV3610_HD/FHD operation status: Figure 9: Status Page NOTE: IR CUT Status will display “Daytime” or “Night” depending on current IR CUT position When SIP account registered, the status will display “Online” in Green. -
Page 25: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 25 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 26: Maintenance Page
Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE: Only XML based automatic provisioning is supported by GXV3610_HD/FHD. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 26 of 39 Firmware Version 1.0.2.24... -
Page 27: Smtp Setting Page (Email Alarm)
Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 27 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 28: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” orange bar will display if the operation is successful. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 28 of 39 Firmware Version 1.0.2.24... -
Page 29: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)
• Password: Password for that User ID NOTE: Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3610_HD/FHD) are ONVIF certified. -
Page 30: Motion Detection Configuration Page (Set Alarm)
0 to 15. • Sensitivity: Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 30 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 31: Figure 15-2: Motion Detection
When checked, snapshots of trigger moment will be emailed to pre-configured email account and also uploaded to FTP server if configured. NOTE: Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Motion Detection Time Schedule: This page allows user to configure Motion Detection Operation Schedule: Figure 15-2: Motion Detection Schedule Configuration Page •... -
Page 32: Syslog Settings Page (Troubleshooting)
Syslog Server: Syslog server IP or Domain Name • Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 32 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013... -
Page 33: Software Upgrade
Software upgrade can be done via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Figure 17: Firmware Upgrade and Provisioning NOTE: Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. -
Page 34: Instructions For Local Firmware Upgrade Using Tftp Server
Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 35: Restore Factory Default Setting
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider. -
Page 36: Ip Surveillance Faq
2. Why can I not view the live video stream in Microsoft Internet Explorer? Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3610_HD/FHD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc. - Page 37 7. How do you watch secondary video stream? Login to the home page of the GXV3610_HD/FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu.
- Page 38 GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3610_HD/FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port.
- Page 39 Mobile intel® 915GM/GMS, 910GML Express Chipset Family Works normally Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. Grandstream Networks, Inc. GXV3610_HD/FHD User Manual Page 39 of 39 Firmware Version 1.0.2.24 Last Updated: 10/2013...
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