Toshiba E-studio2555c Troubleshooting Manual page 6

Printing a document including many graphics takes time.................................................... 77
Printer Driver Problems ......................................................................................................... 78
Cannot print (port setting problems) .................................................................................... 78
Cannot print (SNMP Community Name problems).............................................................. 78
Command line options not processed ................................................................................. 78
Retrieval of printer configuration failed ................................................................................ 79
Cannot change settings on the [Device Settings] tab.......................................................... 79
Network Connection Problems ............................................................................................. 80
Cannot print with the equipment (network connection problems)........................................ 80
Cannot print with SMB print................................................................................................. 80
Cannot print properly with AppleTalk print........................................................................... 81
Client Problems ..................................................................................................................... 82
Checking the client status.................................................................................................... 82
Hardware Problems................................................................................................................ 83
Print jobs not output ............................................................................................................ 83
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems ................................................................................................................ 86
Cannot E-mail my scans...................................................................................................... 86
Cannot find the data saved in the shared folder.................................................................. 86
Cannot perform scanning from a PC with Office 2013 ........................................................ 86
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 88
e-Filing Web Utility terminates the session.......................................................................... 88
Numerous sub windows repeatedly appear ........................................................................ 88
Displaying the items in the Contents Frame takes a long time............................................ 88
Error messages ................................................................................................................... 89
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 92
Cannot locate the equipment in the network ....................................................................... 92
Cannot locate the equipment with Local Discovery............................................................. 93
Equipment does not respond to ping command .................................................................. 94
LDAP Search and Authentication Problems........................................................................ 95
Network shutdown occurs or touch panel disabled after LDAP search............................... 95
LDAP authentication takes a long time................................................................................ 95
Printing Problems (Network Related) ................................................................................... 96
SMB print in a Windows operating system environment ..................................................... 96
Raw TCP or LPR print in a Windows operating system environment ................................. 96
IPP print in a Windows operating system environment ....................................................... 97
Novell print in a NetWare environment................................................................................ 97
Macintosh environment ....................................................................................................... 98
UNIX/Linux environment...................................................................................................... 98
Network Fax (N/W-Fax) Driver Problems.............................................................................. 99
N/W-Fax Driver Installation Error Messages ....................................................................... 99
N/W-Fax Driver General Errors ......................................................................................... 100
Client Software Authentication Problems.......................................................................... 101
4 CONTENTS