Integra DTR-4.9 Instruction Manual page 81

Troubleshooting—Continued
There's no sound with a certain signal format
• Check the digital audio output setting on the source
component. On some game consoles, such as those
that can play DVDs, the default setting is off.
• With some DVD-Video discs, you need to select an
audio format from a menu or with the Audio button on
your DVD player's remote controller.
The volume cannot be set to 79
• Check to see if a maximum volume has been set
(page 62).
• When the levels of each speaker have been adjusted
(page 37), the maximum possible volume may be
reduced.
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on can degrade audio
performance, so don't use them.
• An audio cable may be picking up interference. Try
repositioning your cables.
The Late Night function doesn't work
• Make sure that the source is Dolby Digital (page 59).
The analog multichannel input doesn't work
• Check the multichannel input connections (page 23).
• Make sure that the multichannel input is selected
(page 43).
• Check the audio output settings on your DVD player.
About DTS signals
• When playing DTS program material, using the pause,
fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.
• When DTS program material ends and the DTS bit-
stream stops, the AV receiver remains in DTS listen-
ing mode and the DTS indicator remains on. This is to
prevent noise when you use the pause, fast forward, or
fast reverse function on your player. If you switch your
player from DTS to PCM, as the AV receiver does not
switch formats immediately, you may not hear any-
thing, in which case you should stop your player for
about 3 seconds, and then resume playback.
• With some CD players, you won't be able to playback
DTS material properly even though your player is con-
nected to a digital input on the AV receiver. This is
usually because the DTS bitstream has been processed
(e.g., output level, sampling rate, or frequency
response changed) and the AV receiver doesn't recog-
nize it as a genuine DTS signal. In such cases, you
may hear noise.
The beginning of audio received by an HDMI IN
can't be heard
• Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio sig-
nals, sound may not be output immediately.
Video
There's no picture
• Make sure that all video connecting plugs are pushed
in all the way (page 19).
• Make sure that each video component is properly con-
nected.
• On your TV, make sure that the video input to which
the AV receiver is connected is selected.
• The AV receiver does not convert between formats, so
if a video source component is connected to a compo-
nent video input, your TV must be connected to the
component video output (page 20).
• If the video source is connected to an HDMI input,
your TV must be connected to the HDMI OUT
(page 20).
There's no picture from a source connected to
an HDMI IN
• Reliable operation with an HDMI-to-DVI adapter is
not guaranteed. In addition, video signals from a PC
are not supported (page 28).
• If the message "Resolution Error" appears on the AV
receiver's display, this indicates that your TV does not
support the current video resolution and you need to
select another resolution on your DVD player.
Tuner
Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn't
light up
• Relocate your antenna.
• Move the AV receiver away from your TV or com-
puter.
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
Remote Controller
The remote controller doesn't work
• Make sure that the batteries are installed with the cor-
rect polarity (page 13).
• Make sure that the remote controller is not too far
away from the AV receiver and there's no obstruction
between the remote controller and the AV receiver's
remote control sensor (page 13).
• Make sure you've selected the correct remote control-
ler mode.
• Make sure you've entered the correct remote control
code (page 71).
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