Call Pickup - Yealink SIP-T21P User Manual

User Guide for the SIP-T21P IP Phone
designated as phone C. The user dials the call park retrieve code to retrieve the
parked call.
The system establishes call between phone C and B.
Note The call park code and call park retrieve code are predefined on the system server.
Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
You can use call pickup to answer someone else's incoming call on the phone. The
SIP-T21P IP phone supports directed call pickup and group call pickup. Directed call
pickup is used for picking up a call that is ringing at a specific phone number. Group call
pickup is used for picking up a call that is ringing at any phone number in the group. The
pickup group should be predefined, contact your system administrator for more
information.
You can pick up an incoming call by using the DPickup/GPickup soft key. To use call
pickup, you need to configure the call pickup code beforehand on a global or per-line
basis via web user interface.
Note
If there are many incoming calls at the same time, pressing the GPickup soft key on the
phone will pick up the call that rings first.
Directed Call Pickup
To enable the directed call pickup via web user interface:
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Directed Call Pickup.
90