HP EliteBook 840 G1 Service Manual page 164

f. If an Automatic DriveLock password is set, select the Security menu, select Hard Drive
Tools, scroll down to Automatic DriveLock, then select the desired hard drive and
disable protection. Repeat this procedure if more than one hard drive has an Automatic
DriveLock password.
g. Select the File menu, then Reset BIOS Security to factory default. Click yes at the
warning message.
h. Select the File menu, then Save Changes and Exit.
i.
Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint
sensor, one or two prompts will appear. One to clear the TPM and the other to Reset
Fingerprint Sensor; press
If the HP notebook model number includes Intel® Centrino with VPro™, reboot the PC and
enter BIOS Setup by pressing
AMT Options. Then select Un-configure AMT on next boot. Select Save then Yes.
Select the File menu, and then select Save Changes and Exit. Reboot the system and
confirm that you want to un-configure AMT.
j. If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to de-
activate it.
k. If the optional Absolute® Software Computrace® management and tracking service was
activated on the notebook PC, contact the provider to deactivate it.
l. Remove all power and system batteries for at least 24 hours.
2.
Remove and retain the storage drive or clear the contents of the drive.
a. Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application
that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing
when prompted near the bottom of the display, or press
then press F10. Select the Security menu and scroll down to the Utilities menu. Select
Disk Sanitizer and select the desired drive. For a higher level of protection, select
Optimum.
NOTE:
drive capacity.
b. Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a
third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup
by powering on the system and pressing
Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and
select the desired hard drive.
152 Chapter 14 Statement of Volatility
F1 to accept or
F10
This process will take a long time, and the amount of time varies based on the hard
F2 to reject.
when prompted. Select System Configuration, then
ESC
F10 when prompted near the bottom of the display.
F10
to display the start up menu,