Streaked Vertical Lines Appear On Prints - Lexmark CS310n User Manual

Troubleshooting
Action
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?

Streaked vertical lines appear on prints

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Yes No
Go to step 3. Do one or more of the
following:
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support.
163
• Specify the paper
type and weight
from the tray
settings to match
the paper loaded in
the tray.
•
Change the paper
loaded in the tray
to match the paper
type and weight
specified in the tray
settings.