Paper Feed Problems; Jammed Pages Are Not Reprinted; Paper Frequently Jams - Lexmark CS310n User Manual

Troubleshooting

Paper feed problems

Jammed pages are not reprinted

Action
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
> Settings >
Recovery > > Jam Recovery >
2
Press the arrow buttons until On or Auto appears, and then press
.
b
Resend the pages that did not print.
Were the jammed pages reprinted?

Paper frequently jams

Action
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Make sure paper lies flat in the tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of the
paper.
•
Make sure the paper is below the maximum paper fill indicator.
• Check if you are printing on a recommended paper size and type.
b
Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Step 2
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do paper jams still occur frequently?
> General Settings >
Yes
The problem is solved. Contact
> Print
Yes
Go to step 2.
Go to step 3.
144
No
customer
support.
No
The problem is solved.
The problem is solved.