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Appendix C – How to Update
There are two methods to update your MultiAccess: 1) Menu driven using the System Update on the Menu bar,
and 2) the Manual Method described below.
Menu Driven:
If the IP address assigned to your MultiAccess has access to the Internet, the MultiAccess has a very user-
friendly menu called "System Update". Just click on the System Update link of the main menu bar. The update
client within the MultiAccess will try to contact our MultiAccess Update Server via FTP. BE SURE TO READ
THE NOTES listed on the web page for each update. All updates need to be applied sequentially (meaning a
version can not be skipped). After selecting the desired update(s) - click the Apply button, your browser will be
logged out and the unit will reboot.
MultiAccess units with version 1.09 or older contact the update server via directly opening the IP address
204.26.122.121. Starting with version 1.10 or newer it contacts the update server via the opening the DNS
name "update.multitech.com". For the MultiAccess to resolve DNS names, a valid DNS server must be defined
in the Network Setup menu. As of March 2006 - The IP address of the Update Server is now 65.126.90.15.
The FTP client within the MultiAccess is set to "active" mode.
MultiAccess Units running version 1.09 or older will need to manually updated to version 1.10 before it can use
the menu driven method.
For the MultiAccess to have Internet Access - defining the appropriate Default Gateway in the "NetworkSetup"
page is required.
Manual Method (via Linux command line):
Download the appropriate files via FTP from "update.multitech.com" (65.126.90.15).
When connecting to the update server via FTP, perform an anonymous login.
Username = anonymous
Password = any email address
There are two appropriate files per update/version; the primary file containing new files named with the format
of "multiaccess-version.tar.gz", and the corresponding .html file that contains the list of changes and version
number used by HTTPD. Be sure the transfer mode is set to binary before getting\pulling down the files. Place
the files in the appropriate directory (listed below) on the MultiAccess. The MultiAccess is an "FTP client" and
is also an "SFTP client or server". If you log into the MultiAccess as root at the command prompt, you can
invoke ftp and open a connection to the update server. Or if you first put the files on a network server, you
could use SFTP to push the files up to the MultiAccess.
General steps for a manual update, where the version level is incrementing by 1 (for example 1.06 to 1.07). In
the following example X.XX is 1.07.
1.
Place these files (multiaccess-X.XX.tar.gz and multiaccess-X.XX.html) into the /opt/multiaccess/htdocs
directory.
2.
Change to /opt/multiaccess/htdocs directory.
3.
Apply the update with this command
ruby /opt/multiaccess/ruby/updateclient.rb 1.1.1.1 apply multiaccess X.XX
4.
Reboot the system with shutdown -r now (or cntl/alt/del)
MultiAccess Communications Server MA30120 User Guide
Appendix C – How to Update
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