Trouble Shooting - Viking Designer Topaz User Manual

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Trouble shooting

Any time you experience a problem when
sewing:
Select correct type and weight of fabric in the Exclusive
SEWING ADVISOR™ feature.
Insert needle size and type as recommended on the
GraphicDisplay.
Rethread the top and bobbin threads.
Use different spool pin positions (vertical or horizontal).
Use thread nets and quality thread. We recommend the same
sewing thread on top and bobbin for general sewing. For
decorative sewing and embroidery we recommend embroidery
thread on top and bobbin thread on bobbin.
If you experience problems when sewing the
Sensor Buttonhole:
Make sure the white area on the side of the wheel is lined up
with the white marking line on the foot.
Check to insure that the cord to the Sensor One-Step
Buttonhole Foot is properly plugged into the socket above the
needle area behind the light bulb.
Fabric Puckers?
Select correct type and weight of fabric in the Exclusive
SEWING ADVISOR™ feature.
Check needle, it could be damaged.
Insert needle size and type as recommended on the
GraphicDisplay.
Rethread top and bobbin threads.
Change thread type to match fabric and sewing technique.
Use quality thread.
Shorten stitch length.
Use stabilizer.
Check your thread tension.
Skipped Stitches?
Check needle - it could be damaged.
Change needle to recommended size and type.
Be sure the needle is inserted correctly all the way into the
clamp.
Rethread top and bobbin threads.
Use recommended presser foot.
Turn machine off and on to reset.
Is the fabric moving up and down with the needle when
free-motion sewing or embroidering? Reduce the presser foot
pivot height in the settings menu.
Taking Care of the Machine
Consult your Authorized HUSQVARNA VIKING® dealer
for service.
Needle Breaks?
Use care not to pull fabric when sewing.
Insert needle size and type as recommended on the
GraphicDisplay.
Insert needle correctly as described in this User's Guide.
Poor Tension?
Enter fabric weight and type in the Exclusive SEWING
ADVISOR™ feature.
Rethread top and bobbin - use quality thread.
Insert needle size and type as recommended on the
GraphicDisplay.
Turn machine off and on to reset automatic tension.
Follow recommendations for stabilizer.
Upper Thread Breaks?
Does thread feed smoothly/not catching?
Use thread nets and quality thread. For special threads such as
metallic etc. please consult your Accessory User's Guide for
special needle recommendations.
Rethread top and bobbin threads - check for correct
threading. When using embroidery thread on top, you should
use bobbin thread in the bobbin, not regular sewing thread.
Insert needle size and type as recommended on the
GraphicDisplay.
Turn the machine off and on to reset automatic tension.
Try different spool pin positions (horizontal or vertical).
If stitch plate hole is damaged, replace stitch plate.
Is the correct spool cap used in front of the thread?
Fabric Does Not Move?
Make sure machine is not set to Free Motion in the SET
Menu.
Increase stitch length.
Be sure the feed teeth are in the up position.
Bobbin Thread Breaks?
Wind a new bobbin.
Replace the bobbin in the machine, check correct threading.
If stitch plate hole is damaged - replace stitch plate.
Clean bobbin area.
Bobbin Winds Irregularly?
Check threading for bobbin winding.
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