Oce cm5520 Quick Manual page 197

6
Why did an error message appear?
If the malfunction that occurred cannot be corrected by the user, the message "An internal error occurred. Turn
the main switch OFF and ON. If the trouble code appears again, contact your Service Rep." appears. (call service
representative screen) The phone number and fax number for the usual service representative appear in the
center of the call service representative screen.
Answer
When this message appears, turn the machine off with the main power switch, and then wait about 10 seconds
before turning it on again.
Reminder
If the message remains displayed, note the trouble code that appeared in the screen, unplug the machine
from the electrical outlet, and then contact the service representative.
6-6
Troubleshooting
cm5520