Document Jam - Brother MFC-J470DW Basic User's Manual

c
Make sure you have set PC-Fax
Receive on the machine.
(See Advanced User's Guide: PC-Fax
Receive (Windows
If faxes are in the machine's memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
d
Do one of the following:
To transfer all faxes to your PC,

press 1 (Yes).
Press a or b to choose
Backup Print:On or
Backup Print:Off.
Press OK.
 To exit and leave the faxes in the
memory, press 2 (No).
e
Press Stop/Exit.
Transferring the Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Enter personal information
(Station ID).)
a
Press Stop/Exit to temporarily interrupt
the error.
b
Press Menu.
c
Press a or b to choose Service.
Press OK.
d
Press a or b to choose
Data Transfer.
Press OK.
e
Press a or b to choose Report Trans.
Press OK.
f
Enter the fax number to which the Fax
Journal report will be forwarded.
g
Press Mono Start.
®
).)
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Document jam

Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow these steps to clear a document
jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Remove the jammed document by
pulling it upward.
1
1 ADF cover
d
Close the ADF cover.
e
Press Stop/Exit.
IMPORTANT
To avoid document jams, close the ADF
cover correctly by pushing it gently in the
centre.
Troubleshooting
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