Brother MFC-J470DW Basic User's Manual page 84

e
Lift the Jam Clear Flap, and remove the
jammed paper.
f
Make sure you look carefully inside the
machine above and below the Jam
Clear Flap for any pieces of paper.
With the tray removed, do one of the
following:
If the LCD shows

Paper Jam [Front], go to
step j.
 If the LCD shows
PaperJam Front,Rear, go to
step g.
76
g
Open the Jam Clear Cover (1) at the
back of the machine.
1
h
Pull the jammed paper out of the
machine.
i
Close the Jam Clear Cover.
Make sure the cover is closed correctly.