10 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
See the Contact HP worldwide (in English) webpage
en/wwcontact.html).
For HP technical support:
In the United States, for contact options see the Contact HP United States webpage
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
◦
days a week. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
◦
information about Care Packs, see the HP website (http://www.hp.com/hps).
◦
In other locations, see the Contact HP worldwide (in English) webpage
welcome.hp.com/country/us/en/wwcontact.html)
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to docsfeedback@hp.com. Include the document title and manufacturing part
number. All submissions become the property of HP.
Related information
The following documents [and websites] provide related information:
104 Support and other resources
(http://welcome.hp.com/country/us/
After registering, you will receive email
(http://
(http://