Service And Support - HP ProLiant DL160 Quickspecs

QuickSpecs

Service and Support

Service and Support
Optimized Care Package
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. Foundation Care services portfolio consists of scalable, reactive support services for HP
industry-standard servers and software. New to this portfolio is HP Collaborative Support. If you are
running business critical environments, HP offers Proactive Care. These services help deliver high levels of
application availability through proactive service management and advanced technical response.
You can get the support you need by choosing from one of a number of service packaged solutions we
have designed to address wider set of customer support needs.
HP Technology Services meets business challenges with services offered in three support
recommendations - Optimized Care, Standard Care, and Basic Care - available for each product group.
Such support solutions enable customers to optimize technology operations, minimize risk and drive
better business outcomes with easy-to-buy, easy-to-use scalable support recommendations for servers,
storage, networking and software.
All three service recommendations include support services from the broader portfolio of Foundation Care
and Proactive Care services.
Supports maintaining servers at optimum performance availability
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or issue
end to end until resolved, delivering a single point of contact for you.
Additional Services: Software OS (Microsoft, Linux (SUSE/Red Hat)) Installation and Start Up and Software
Support plus Microsoft or Linux education courses +30 Proactive Select Credits, Factory Express.
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HP ProLiant DL160 Generation 8 (Gen8)
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